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#JobSearch : Crafting a “No Degree” Resume—Focus on Value, Metrics, Branding. No College Degree, No Problem! Great REad!

A common concern I hear from clients is, “I don’t have a degree.

May executive job seekers got started on a formal education, then got sidetracked and never finished. It’s more common than you think. Or many just never went the route of going to college. They headed straight into the workforce after high school and worked their way up the ladder. Both scenarios are VERY common.

We can argue the merits of a formal education versus clawing your way to the top through grit and hard work. But regardless of how you achieved your corporate success, when it comes to writing a resume for a new position, those without a college degree can find it a stumbling block and a challenge to know how to present themselves professionally without it.

What is important, regardless of education, is having a strategy to present your message. 

Here are a few things to consider:

💼 𝙁𝙤𝙘𝙪𝙨 𝙤𝙣 𝙮𝙤𝙪𝙧 𝙫𝙖𝙡𝙪𝙚.

What departments have you built? How many people did you manage? What did you do to help the company grow? How did your contribution get them to the next level?

Also: What kind of a leader are you? What is the feedback you receive from your boss AND your team? How your team looks to you says a lot. Don’t be afraid to gather up testimonials from people who worked for you. If you built out an exceptional team, you could say something like:

“Led efforts to identify, secure, engage, and retain top-tier talent and cultivated a diversified entrepreneurial team to deliver optimal results; managed succession planning, attaining a 2% annual turnover rate across 102 employees.”

This bullet shows how this client built, grew, and led a team, ending up with very little turnover. He established a culture within the team that made it a place where people wanted to work–and they thrived.

 

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Best Daily Choice: Follow the Best of FSC Career Articles/Blogs @

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Question: Want the ‘the best/current articles/blogs on the web’ on Job Search, Resume, Advancing/Changing your Career, or simply Managing People?

Answer: Simply go to our FSC Career Blog below & Type(#Jobsearch, #Resume, or #Networking) in Blog Search:  https://www.firstsun.com/fsc-career-blog/

What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, LLc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, UK, & Mexico!  

We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

 

Article continued …

💼 𝙎𝙝𝙤𝙬 𝙤𝙛𝙛 𝙮𝙤𝙪𝙧 𝙢𝙚𝙩𝙧𝙞𝙭.

When you rose through the ranks, you increased revenue, your sales numbers skyrocketed, etc. Don’t be afraid to use numbers if you have them. Certain roles (like sales) usually end up with percentages or dollars. Don’t worry about how much or how little. Percentages and sales show your effort and growth. Like this:

“Developed a model to optimize short stay options across the residential portfolio to support a $200M regional capital project; negotiated the rental of 30 furnished apartments, expanded the model to 56 units, achieved 100% occupancy for 5 years, and subsequently transitioned the units to university housing with a 98% annual occupancy rate.”

This bullet is loaded with numbers, proves his success, and also grabs the eye. Numbers and percentages stand out, so add them where you can.

💼 𝙃𝙞𝙜𝙝𝙡𝙞𝙜𝙝𝙩 𝙮𝙤𝙪𝙧 𝙗𝙧𝙖𝙣𝙙.

What are you known for? What do people go to you for? What do you specialize in? This is a very common struggle job seekers struggle with, no matter their level. And often, it comes slowly, through time and experience.

For example, when I started writing resumes, I was writing every type of resume I could get my hands on, basically to gather experience. But as time went on, I noticed more and more finance and tech clients started finding me. This built my brand as a finance and tech writer.

Having a consistent brand in these fields is what eventually led to landing the Wall Street Journal contract as their resume writing partner. They heard about me and my team and what we specialized in (at that time), and my brand is what got their attention.

Once you have an idea of what you are known for, that is something you want to lead with on your resume. Make sure it stands out and is front and center. Don’t make hiring managers or recruiters look for it, because they won’t.

💼 𝙋𝙧𝙤𝙛𝙚𝙨𝙨𝙞𝙤𝙣𝙖𝙡 𝘿𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩 𝙘𝙤𝙪𝙣𝙩𝙨!

Are you listing your credentials or professional development? These all count in your skills section. Things like:

– Advanced training courses?
– Certifications?
– Did you write anything that became published in your area? White papers? Blog posts?
– What about presentations? Did you speak on your topic? Offer expertise in a podcast or interview?
– Lastly, any awards? If yes, list them.

There are plenty of ways to distract the reader from your lack of formal education and instead get the reader or hiring manager excited about your accomplishments and what you can bring to the role.

While college degrees are required for certain roles, many companies are simply looking for the best candidate for the job.

FSC Career Blog Author:  Erin Kennedy, MCD, CMRW, CPRW, CERW, CEMC, is a Certified Professional Resume Writer/Career Consultant, and the President of Professional Resume Services, named one of Forbes “Top 100 Career Websites”. Considered an influencer, she is consistently listed as a “Top Career Expert to Follow” on Twitter and LinkedIn.

 

FSC Career Blog | February 25, 2022

#BestofFSCBlog : The Secret to Getting a Better Job After 50. Workers over 50 Haven’t Joined the Jobs Recovery to the Same as Younger Peers. A MUst REad!

Even in a hot hiring market, it is tough for workers over 50 to stay competitive in workplaces that often value youth over experience.

Overall, 31% of job seekers aged 55 and older report they have been looking for work for 27 weeks or longer.

The pandemic has been especially hard on older employees seeking to reclaim jobs lost in the early days of lockdowns. Many say they fear that the workplace upheaval brought on by Covid-19 has reinforced some bosses’ belief that professionals in their 50s and beyond are less inclined to return to offices or adapt to new ways of working.

Workers over 50haven’t joined the jobs recovery to the same degree as younger peers, not counting the millions who retired early during the past two years. In January, nearly one-third of job seekers age 55 and older were part of the long-term unemployed, according to federal data, compared with 21.8% of those between 16 and 54.

It is perhaps little surprise that in the AARP’s most recent survey, 78% of workers between 40 and 65 said they had seen age discrimination in 2020, the highest share since the advocacy group began tracking the question in 2003.

Professionals who have kept careers progressingwell into their fourth and fifth working decades say they have developed a few strategies.

Tackle age discrimination head on

Rule No. 1, they say: Confront the reality of age discrimination head on instead of avoiding it. Some say they are doing so by appearing youthful—both in person, for hiring managers and colleagues, and in writing, to the bots that screen résumés. Others are pitching themselves as indispensable mentors to younger colleagues.

“You have to never give up,” said Jennifer Kay Rouse, who at 61 started a new job this month as a customer-success manager after losing her sales-account-manager position in a corporate acquisition last year.

Ageism persists as one of the most insidious forms of on-the-job discrimination, according to academic research and employment experts. In a 2021 study, researchers at New York and Stanford universities found people who opposed racism and sexism at work were still likely to harbor prejudices against older employees and to believe such workers should step aside for younger colleagues.

Meanwhile, many job postings appear to target younger job seekers with terms such as “digital native” or “recent grad,” and employers focus recruiting efforts on rising talent rather than on proven veterans.

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Best Daily Choice: Follow the Best of FSC Career Articles/Blogs @

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Question: Want the ‘the best/current articles/blogs on the web’ on Job Search, Resume, Advancing/Changing your Career, or simply Managing People?

Answer: Simply go to our FSC Career Blog below & Type(#Jobsearch, #Resume, or #Networking) in Blog Search:  https://www.firstsun.com/fsc-career-blog/

What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, LLc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, UK, & Mexico!  

We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

Article continued …

This month, unsealed court documents in an age-discrimination case cited emails in which an executive at International Business Machines Corp. referred to older workers as “dinobabies” and a plan to make them an “extinct species.” An IBM spokesman said “some language in emails between former IBM executives that has been reported is not consistent with the respect IBM has for its employees and as the facts clearly show, it does not reflect company practices or policies.”

Punch up your résumé

Ms. Rouse of Waukesha, Wis., says that asking a job interviewer for constructive advice and punching up her résumé with language such as “solid reputation” and “high performer” helped her land her new job at an industrial automation company.

Ms. Rouse maintains a youthful look by staying fit and wearing what she described as an “edgy” haircut with hair on the back and side shaved underneath the top layer. After landing several interviews but not the jobs, she asked an interviewer to level with her “to satisfy my curiosity as to whether it is about age,” she said.

The interviewer didn’t address her age directly but suggested her lengthy experience might make some interviewers assume she had come in with a know-it-all attitude. So she tweaked her approach, emphasizing in interviews that she was a team player. And she acknowledged being older to make the point that she could mentor younger colleagues and was open to being mentored by them, too.

A résumé writer she found on LinkedIn for $125 also helped refresh hers with a more modern format and buzzy phrases, such as “exceptional customer relationships,” which she said yielded more bites from employers. Ms. Rouse now earns more in her new job than she did in her previous role.

“I love business, and I love strategizing to give customers the best outcomes,” she said. “I wasn’t ready to give all of that up.”

Evade the job applicant-screening bots

Employers can’t legally reject applicants based on their age, but ageism can arise subtly in job postings and the algorithms that screen them. Applicant-screening software can potentially filter out older workers whose résumés show lengthy employment gaps. Other details can also date candidates, such as WordPerfect proficiency or an AOL email account, career coaches and recruiters say.

Laid off in 2018 from a middle-management role in delivery and logistics at the company where he had worked for 17 years, 56-year-old Dale Johnston said he was prepared for the algorithms that would likely screen his résumé. Instead of “17 years,” for instance, he wrote “over 10 years.

“I had to be very conscious about what I put in and time frames to get past the bots and AI,” said Mr. Johnston, who lives in Bellingham, Wash. “I wasn’t lying. I just wasn’t disclosing the full age.”

He also kept his hair closely cropped while interviewing, because it looks more gray when it’s longer, he said. After landing a job as an analyst with a municipality in 2019, then losing it to cost-cutting a year later, he used the same tactics to apply for a job as an operations manager for a logistics-transportation company, where he works today.

Position yourself as a mentor

Ginny Cheng, a San Francisco career coach and recruiter, advises clients that it is better to delete early years of work experience from your résumé if they mostly date you.

“If your total work experience is over 25 years but your last 15 is most relevant to the new opportunities you are seeking, you can focus on the newer timeline,” she said.

The key, employment experts say, is putting the focus on your talents, not your age. “Employers value wisdom, so it’s important to emphasize what you’ve learned and what you’re good at, not the amount of time you spent in the labor force,” said Richard W. Johnson, director of the program on retirement policy at the Urban Institute.

Harry Moseley retired at 62 from his job as chief information officer at KPMG US in early 2018 but jumped back into the workforce a couple months later by repositioning himself as a mentor.

During what would be a brief retirement, he had let his network know he remained open to new ventures and helping coach at another company. A friend soon approached him with an opportunity as global chief information officer at Zoom Video Communications Inc. Mr. Moseley hadn’t thought he wanted to return to a full-time role, but the position excited him.

“It could be a lot of fun, and I felt like I could help,” he said.

At Zoom since March 2018 and working mostly from the New York area, where he lives, the now 66-year-old Mr. Moseley said he makes a point of not appearing resistant to change. “You kind of have to say, ‘OK, well, that’s how I used to do things,’ and you have to have an open mind and look at things in a different way,” he said.

At the same time, he uses his experience to guide colleagues. “I am who I am. Take me for who I am,” he said.

 

WSJ.com | February 22, 2022 |  

 

 

#JobSearch :How To Use Keywords To Strengthen Your Personal Brand. Recruitment is Changing as Employers Continue to Scramble for Employees. Great REad!

Recruitment is changing as employers continue to scramble for employees, in-person networking is still a thing of the past, and in-person interaction is just now slowly making a comeback. Recruiting trends are focusing on the candidate experience while streamlining the hiring process.

What does that mean for job hunters? 

Used by the majority of the Fortune 500, a key 2022 trend is the increased reliance and use of more advanced applicant tracking systems (ATS). ATS filters resumes and cover letters based on keywords, decreasing the time-to-hire by as reported by 86% of recruiters, and this improves the bottom line. But this is not without consequence to job seekers.

Keywords are vital in today’s job search – not only in your resume and cover letter but across your social platforms and networking sites. Keywords help increase your visibility and improve your chances of landing your dream job. Today, you need a personal SEO strategy.

According to Job Hunt, there are three areas where to focus your keywords: personal, professional goals, and work history.

Personal Keywords:

Your personal keywords include your name, target location, languages you speak, and education. Your name needs to match on all your social platforms (especially LinkedIn) and resume. Use your full name online unless you use an abbreviated name on your resume and all other printed materials you use such as business cards. Also, include your full name as your signature on email.

Also make sure you use the English version of languages you speak: ie. “Spanish,” not “español,” if your profile is written in English. This ensures the proper keyword would be discovered by recruiters.

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Twitter: Follow us @ firstsunllc

Best Daily Choice: Follow the Best of FSC Career Articles/Blogs @

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Question: Want the ‘the best/current articles/blogs on the web’ on Job Search, Resume, Advancing/Changing your Career, or simply Managing People?

Answer: Simply go to our FSC Career Blog below & Type(#Jobsearch, #Resume, or #Networking) in Blog Search:  https://www.firstsun.com/fsc-career-blog/

What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, LLc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, UK, & Mexico!  

We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

 

Article continued …

Professional Goals Keywords:

Choose keywords for the position you want. Include industry keywords as well. Here’s where a few hours exploring job posting will pay off. What words are recurring for the positions you want? Research industry keywords to include.

Work History Keywords:

Most of your keywords will be used here. Again, make sure you’ve done your research and know what keywords employers are using. You need to be truthful when using keywords. The trick is using the words employers use to describe work you do.

If the company you work for uses puns for job titles like Marketing Guru, change that to read Marketing Manager – if the title matches what you actually do. Where you have a lot of liberty is hard and soft skills. There are a lot of ways to say you have rock-solid communication skills including problem solving, confident speaking ability, active listening, and collaboration to name a few.

Use enough keywords when describing your experience, skills, certifications, and job-specific tools and techniques without overstuffing. Your LinkedIn profile, resume, and cover letter need to be readable.

Think like a recruiter. If you submitted a cover letter and resume, the recruiter is definitely going to search your LinkedIn profile. But recruiters also search LinkedIn for viable clients even when they haven’t received a resume. In fact, 95% of recruiters say they search LinkedIn to find candidates for open positions. LinkedIn reports that 70% of the global workforce is made up of passive talent not actively job hunting.

Your keywords need to be an exact match. Job Hunt uses the example of a job description requiring “Microsoft Word” experience. If your resume states “highly skilled with Microsoft Office products” it will not meet the search criteria. You may be well versed in Microsoft Office but if the majority of job postings are only asking for Microsoft Word, you need to include Microsoft Word.

How do you apply keywords to your other social channels? Use your full name or the variation of your name that appears on LinkedIn and your resume. On Facebook you can add keywords to the “about” section of your profile. Instagram allows a short description below your name and title. The same is true for Twitter.

Consistency matters. Your resume and social profiles should paint a picture of who you are, what you do, and where you want to go. Spending time quing into keywords will pay off in spades.

 

Forbes.com – February 11, 2022 –

#JobSearch : Gaps in Employment? Here’s What to do on your Resume & LinkedIn. An Employment Gap isn’t a Death Sentence. A MUst REad!

The last couple of years have seen an unprecedented number of individuals unemployed. This has led to a greater amount of grace given to those with gaps in employment on their resumes and LinkedIn profiles. Whether you have a gap due to the Covid pandemic, or another reason, such as taken time off to raise a family, care for a sick family member, or seek further education, employment gaps are more and more common these days.

If you are now ready to re-enter the workforce and trying to address this glaring gap, don’t fear. Here are some ways to speak to this time and still find the job you desire.

Don’t Ever Lie About Unemployment

It is commonly understood that employers aren’t thrilled when they see an employment gap on a resume, but how you address it can make the matter better or worse. Regardless of the reason for the time difference between jobs, you always have to be honest when asked a question about it. A potential employer will see right through you if you fabricate a story about the gap, and it could cost you the job. The motto, “Honesty is the best policy” is true in this case. Be honest with the employer about the reason for the time off, but focus on what you learned that will benefit THEM! Speak to how this will make you a better employee and performer.

 

Like this Article?  Share It!    You now can easily enjoy/follow/share Today our Award-Winning Articles/Blogs with Now Over 2.5 Million Growing Participates Worldwide in our various Social Media formats below:

LinkedIn: https://www.linkedin.com/in/chris-g-laughter-b46389198/

Twitter: Follow us @ firstsunllc

Best Daily Choice: Follow the Best of FSC Career Articles/Blogs @

https://twitter.com/search?q=bestoffscblog&src=typeahead_click

Question: Want the ‘the best/current articles/blogs on the web’ on Job Search, Resume, Advancing/Changing your Career, or simply Managing People?

Answer: Simply go to our FSC Career Blog below & Type(#Jobsearch, #Resume, or #Networking) in Blog Search:  https://www.firstsun.com/fsc-career-blog/

What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, LLc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, UK, & Mexico!  

We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

Article continued …

If Possible, Fill the Gaps

If you hire an executive resume writer, they are experienced in ideas to downplay a gap in employment, without exactly hiding it. However, a gap is a gap! If you are faced with unemployment, make use of the time so you can justify it when you do have to seek employment again. Consider taking classes online, obtaining further education, such as certifications or licensing. Find freelance or temporary work—even volunteering is a great way to fill in the gap. Being able to show a potential employer what you did during a gap, other than binge watching the latest season of X, will speak to your initiative to continuing growing and learning.

 

Make Quality Connections And Demonstrate Your Expertise

During a time of unemployment, it’s the perfect time to work on your network and make new, quality connections, as well. Create a schedule to reach out to your current network daily, and make a decision to connect with a certain number of new connections each week. You can also research companies you would like to work for, once you do re-enter the job market. This is also the time to refresh your LinkedIn profile. Take the time to review other’s profiles who have similar positions to ones you are interested in. See what types of skills they have, certifications, etc. This will give you something to work toward so you are ready when it’s time to go back to work.

An employment gap isn’t a death sentence. Be proactive about how to use the time to effectively to prepare you for the time you want to work again.

FSC Career Blog Author:  Ms. Erin Kennedy, MCD, CMRW, CPRW, CERW, CEMC, is a Certified Professional Resume Writer/Career Consultant, and the President of Professional Resume Services, named one of Forbes “Top 100 Career Websites”. Considered an influencer, she is consistently listed as a “Top Career Expert to Follow” on Twitter and LinkedIn.

 

FSC Career Blog – January 6, 2022

 

#JobSearch : How to Target Your Resume Get Noticed. Your Tactic of Sending Out Hundreds of Resumes to Various Companies Rarely Works!

If your job search plan includes blindly sending out hundreds of resumes to various companies…don’t waste your time. That tactic rarely works!! Companies can receive hundreds of applicants to any given job posting every single day, so they won’t waste their time reading a generic resume. Hiring managers can spot a generic resume a mile away or one written using an online template 😬.

When writing a professional resume today, targeting the specific company you’re submitting your resume to will help yours stand out. A hiring manager will notice and appreciate the homework you’ve done on the company, and they’ll take a closer look at the value you bring to the table.

Here are other ways your research of companies will pay off in your job search.

Tap Into The Hidden Job Market

When you have a list of a few companies you’d consider working for, do as much research on them as you possibly can before writing a professional resume. Follow them on social media to get to know what they stand for and any future plans they have. The hidden job market simply means jobs aren’t posted online or anywhere else.

Candidates may find out about these jobs at networking events or through other connections. Once you’ve researched the companies of interest, tap into this hidden job market by reaching out to current employees to understand what challenges they face and what value you bring to the table. This is where LinkedIn can be a great resource. Look for connections you may have to people that work there. Ask for your network to make an introduction. This is how it works, folks!!

 

Like this Article?  Share It!    You now can easily enjoy/follow/share Today our Award-Winning Articles/Blogs with Now Over 2.5 Million Growing Participates Worldwide in our various Social Media formats below:

LinkedIn: https://www.linkedin.com/in/chris-g-laughter-b46389198/

Twitter: Follow us @ firstsunllc

Best Daily Choice: Follow the Best of FSC Career Articles/Blogs @

https://twitter.com/search?q=bestoffscblog&src=typeahead_click

Question: Want the ‘the best/current articles/blogs on the web’ on Job Search, Resume, Advancing/Changing your Career, or simply Managing People?

Answer: Simply go to our FSC Career Blog below & Type(#Jobsearch, #Resume, or #Networking) in Blog Search:  https://www.firstsun.com/fsc-career-blog/

What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, LLc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, UK, & Mexico!  

We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

 

Article continued …

Identify The Company’s Challenges

One key to writing resumes that get you hired is identifying the company’s specific challenges, so you can offer a solution. After connecting with a decision-maker at the company, find out what unique challenges they have. If you have addressed any of these in your past employment, include this in your resume and/or cover letter. If you have done it in the past, you will be able to repeat it in the future. Be sure to include both hard and soft skills when you create your resume, pointing to how well you would fit into the company culture and handle day-to-day tasks.

 

Differentiate Yourself By Offering Unique Value

Any executive resume writing expert will stress the importance of differentiating yourself. One of the best ways to do so is by talking to other higher-level employees at the specific companies you’re targeting. Take note of what they say works well in their organization, as well as what they are working on to improve. Incorporate a mix of those points when writing a professional resume will help yours stand out among the rest.

Professional Resume Services is here to point you in the right direction when it comes to executive resume writing. We take the time to ensure every word on your resume matters, and will go to great lengths to help your resume stand out. If you’re in need of help getting started with researching companies, writing your resume, preparing for an interview or any other step in the job search process, don’t hesitate to reach out to us at any time.

 

FSC Career Blog Author:  Erin Kennedy, MCD, CMRW, CPRW, CERW, CEMC, is a Certified Professional Resume Writer/Career Consultant, and the President of Professional Resume Services, named one of Forbes “Top 100 Career Websites”. Considered an influencer, she is consistently listed as a “Top Career Expert to Follow” on Twitter and LinkedIn.

 

FSC Career Blog – December 9, 2021

 

#JobSearch : Crafting an Executive Resume that Leads to Interviews. Here are Some of the Basic Tips for Writing Resumes that Get you Hired. MUst REad!

There’s no single secret to help executives create the perfect resume that will lead to an interview with every application. However, when you’ve incorporated key components within your resume, the chances of landing an interview increase exponentially. The best executive resume writers will keep their resumes as clear and concise as possible, only offer information relevant to the job itself and will never have any errors.

Here are some of the basic tips for writing resumes that get you hired.

Make Your Resume Targeted

One of the best ways to create a resume that leads to interviews is to target the specific employer. This will not only grab the attention of the reader immediately, but it will also show you’ve done your homework and are legitimately interested in the company. Research companies and identify their needs. Then include information about how you have addressed those needs in the past. This will show a potential employer that you can do this in the future. Include statistics and numbers of successful achievements, pointing toward the fact that these are repeatable in a new organization.

Like this Article?  Share It!    You now can easily enjoy/follow/share Today our Award-Winning Articles/Blogs with Now Over 2.5 Million Growing Participates Worldwide in our various Social Media formats below:

LinkedIn: https://www.linkedin.com/in/chris-g-laughter-b46389198/

Twitter: Follow us @ firstsunllc

Best Daily Choice: Follow the Best of FSC Career Articles/Blogs @

https://twitter.com/search?q=bestoffscblog&src=typeahead_click

Question: Want the ‘the best/current articles/blogs on the web’ on Job Search, Resume, Advancing/Changing your Career, or simply Managing People?

Answer: Simply go to our FSC Career Blog below & Type(#Jobsearch, #Resume, or #Networking) in Blog Search:  https://www.firstsun.com/fsc-career-blog/

What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, LLc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, UK, & Mexico!  

We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

 

Article continued …

Stick With Providing Relevant Information Only

It’s tempting to put as much information on your resume as you can think of and hope the reader will pick and choose what they want to read. The truth is, if they see irrelevant information, they may stop reading the resume altogether. When you’re thinking about relevant information to include, think about the experiences you’ve had that could lead to success in the role you’re applying for. You may be proud of a certain accomplishment or certification you’ve earned in the past, but if the experience doesn’t translate to your potential new role, then it’s just wasting space on your resume.

 

Use Clear And Concise Wording And Formatting

Every professional resume writing service will highlight the importance of being as clear and concise as possible in every aspect of your resume. The length of your resume should be no more than about two pages, and the formatting should incorporate enough white space to make it easy to read. Bullet points are great to use, as they highlight important achievements and are impactful to the reader. Also use fonts and bold to draw the reader’s eye to what is most important. The good news is you don’t have to be an expert at tightening up your resume. You can put the relevant information in a document and rely on your professional resume writing service to clean it up for you.

 

Eliminate Grammatical Errors

You can never proofread your resume too much. It doesn’t matter how clear and concise your resume is, or if you are clearly the best candidate for the job from an experience perspective, grammatical errors can quickly get your resume thrown out. Your resume is the first opportunity to make an impression to a potential employer, but the chances of even getting a phone interview diminish quickly when there are glaring typographical errors on it.

 

Professional Resume Services wants to help you write resumes that get you hired. The end goal of every resume you write should be to ultimately get the job, but the first step is getting an interview. No matter what stage you’re at in your resume writing adventure, we can help whenever you need us. Never hesitate to contact us along your journey to finding the executive position you’ve always desired.

 

FSC Career Blog AuthorErin Kennedy, MCD, CMRW, CPRW, CERW, CEMC, is a Certified Professional Resume Writer/Career Consultant, and the President of Professional Resume Services, named one of Forbes “Top 100 Career Websites”. Considered an influencer, she is consistently listed as a “Top Career Expert to Follow” on Twitter and LinkedIn.

 

FSC Career Blog – November 29, 2021

#YourCareer :Stay the Course-Daily Actions to Advance Your Career. As you Show Up each Day, here are Some to Consider.

My dad and I used to talk about my work. We would discuss the challenges and successes of managing employees. I would ask for his advice and input on decisions. Often times, at the end of our talks, he would ask me, “Are they still giving you a paycheck?”, to which I would reply, “Yes.” He would then passionately say, “Then keep going back!” 😊

What he really meant by that was, keep putting in the work! Nothing comes easily, and hard work is just a part of it! Don’t expect a job to be easy. And the higher you move within the ranks, the more challenging it will become.

As you show up each day, there are actions you can that can aid in advancing your career. Here are some to consider:

 

Demonstrate Your Skills And Abilities

As an executive, you are likely involved in many different meetings at your job. If there’s a certain position you are striving to earn, then demonstrate your skills and abilities to handle the position even when you don’t have the position yet. This can include speaking up in meetings to show your competence and become recognized. Acting like you’re in the role you want can eventually lead to it becoming a reality.

 

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We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

 

Article continued …

 

Be A Leader

Your executive profile may indicate leadership abilities, but you have to show those abilities on a daily basis. Be a mentor or coach for other employees in your organization. The more you help others, the more rewards and recognition will come your way. And you’ll likely feel more satisfaction since the entire company will benefit from your efforts.

 

Continue Your Education

The best resume writing service always suggests continuing your education or seeking professional development. Not only will these look great on a resume if you’re looking for a new job, but your current employer will also take notice. Taking different courses demonstrates your commitment and willingness to learn and take on new roles. If you’ve taken numerous courses and still aren’t getting where you want to be with your career, then it may be time to work on new resumes and cover letters for the position you want to apply for within a different company.

 

Never Only Do The Minimum

Doing only the minimum amount of work to get by every day won’t help advance your career. Going above and beyond the job description is one of the best ways to get noticed. Just be careful to not overstep boundaries with the wrong people. It never hurts to offer assistance or volunteer to take over a project though.

Professional Resume Services is known as the best resume writing service, but we believe we are more than that. We enjoy helping people find new jobs, as well as provide helpful tips on advancing their career. Whether you need assistance writing resumes and cover letters, or if you’re stuck in a current position and striving for a promotion, contact us to see how we can help you out.

 

FSC Career Blog Author:  Ms. Erin Kennedy, MCD, CMRW, CPRW, CERW, CEMC, is a Certified Professional Resume Writer/Career Consultant, and the President of Professional Resume Services, named one of Forbes “Top 100 Career Websites”. Considered an influencer, she is consistently listed as a “Top Career Expert to Follow” on Twitter and LinkedIn.

#BestofFSCBlog : How to Keep the Job Search Moving Forward—Even if Recruiters Ignore You. Career Coaches say these Tips can Help you Stand Out and Land a New Role. MUst REad!

There are more than 10 million job openings in the U.S., so why do so many job seekers remain frustrated by hiring managers who ignore them and online application portals that delete them?

There are a lot of jobs out there, but a lot of rejection, too. It’s easier than ever to apply for roles, so companies are swamped, leaving applicants—even ones who have been courted by recruiters—either facing a void or never hearing back again. Hiring experts at Tuesday’s WSJ Jobs Summit said candidates can take steps to build relationships with the humans overseeing the hiring process—and bounce back faster when they are rejected.

“Job searching’s probably not easy for anybody,” said Brie Reynolds, a career coach and career-development manager at FlexJobs, an online site that lists flexible and remote job opportunities. “There’s always a confidence piece there that you want to make sure you’re building up.”

Here are more tips from career coaches.

You’re going to be ignored. Persist anyway.

Maintain reasonable expectations, and don’t expect a reaction from every hiring manager you reach out to, said Christine Cruzvergara, chief education strategy officer at Handshake, a careers site for college students and recent grads.

Sometimes you might not be the right candidate at that certain time,” she said.

 

Knowing when to follow up after applying or interviewing for a job can be one of the toughest challenges for applicants—especially if early conversations seemed promising and now you have been left hanging.

 

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Article continued …

“Organizations deeply appreciate persistence, as long as your persistence is generous,” said Keith Ferrazzi, an executive coach and author of “Leading Without Authority.” Sending a flurry of check-in emails is usually a bad idea, he added, but asking thoughtful follow-up questions by email and volunteering your knowledge to a potential boss can be a winning strategy.

“If your persistence is, ‘What about me? What about me? What about me?’ That’s not generous,” he said. “If your persistence is, ‘I’ve been thinking about your company, I’ve been researching a little bit more about your company, I’ve had a few ideas about the conversation we had,’ those are generous acts of reaching out.”

Motivated job seekers should ask if there is anything they can do during the hiring process to demonstrate to the employer that they are right for the role, Mr. Ferrazzi said, and then follow up to prove it.

“Ask the person interviewing, ‘Is there anything you are curious about relative to my ability to perform this job that I can do between now and the next call that could show you how I can perform?’” he said. “Actually start the work.”

Nontraditional methods of communication can sometimes yield a surprise reaction, said Keith Wolf, chief executive of ResumeSpice, an executive and professional résumé-writing service. He advises reaching out to people you are eager to connect with on Twitter or Instagram instead of simply sending an email.

“Twitter—you can have a conversation with someone who will never return your email,” he said.

Don’t worry about beating the bots

People become obsessed with outsmarting résumé-reading applicant-tracking systems that most companies use to sort through candidates. It is a better bet to focus on the information and keywords provided in a job description and incorporate them into your résumé, Mr. Wolf said.

“It’s almost like you’ve been given the answers to the test,” he said, adding that the skills and demonstrated experience spelled out in a job posting should be reflected in a résumé.

Mr. Wolf recommends using logical headers—such as experience, education and skills—and ditching fancy formats and fonts. “Anything you think is going to get a human’s attention to really stand out can hurt you when it comes to an applicant-tracking system, and they won’t allow your résumé to be read,” he said. “Simple is better.”

Another tip: Eliminate the objective statement. Those few sentences at the top of a résumé, summarizing skills and the type of role a person is seeking, only makes it easier for recruiters to disqualify anybody who is not an exact match, Mr. Wolf said.

“It’s a great excuse just to take you out of the pack,” he said.

Another common mistake is using valuable résumé real estate to describe your companies instead of your work, said Ashley Watkins, a job-search coach at Write Step Resumes LLC. While it is tempting for job seekers who have worked for startups or small businesses to detail what their prior employers have done, a résumé should be all about you, she added.

“If I want to know about the company, I can Google them, as a recruiter,” Ms. Watkins said. “The résumé is about you and the value that you offer, not your company.”

 

WSJ Authors:  Kathryn Dill at Kathryn.Dill@wsj.com and Patrick Thomas at Patrick.Thomas@wsj.com

 

WSJ.com – October 11, 2021

#JobSearch : Vaccination Status Is the New Must-Have on Your Resume. It’s still Potentially Discriminatory if the Employer is Making a Decision Based on a Protected Status. Comments??

Job seekers are considering a new addition to their résumés: Covid-19 vaccination status. As employers make vaccine rules for workers and some limit hiring to the vaccinated, people are starting to volunteer their vaccination status on job applications, in résumés and on their LinkedIn profiles.

David Morgan, chief executive of Snorkel-Mart, an online snorkeling gear wholesaler and retailer, started requiring full vaccination for the company’s 20-plus employees in the spring. He says he favors candidates who are candid about their vaccine status on their résumés because it prevents surprises late in the hiring process.

“It saves us a lot of time and hassle to just clear it out in the résumé phase,” he said. “Candidates must be aware of the fact that the vaccination status holds the same importance as your personal profile nowadays, if not more.”

In an August survey of 1,250 hiring managers, nearly 70% said they were more likely to hire somebody who indicates on their résumé that they have had the shot, according to ResumeBuilder.com, which commissioned the poll. A third of hiring managers surveyed said they were automatically eliminating résumés that don’t spell out vaccine status.

Employees and bosses across the country have been adapting to a patchwork of laws and guidelines around vaccination, testing and masking as workplaces reopen more widely. Earlier in September, the Biden administration said all employers with 100 or more workers will have to start requiring that employees be vaccinated or undergo at least weekly Covid-19 testing, creating new pressures for managers and questions for workers.

New data from job-search engine Adzuna shows an uptick in job postings that seek fully vaccinated candidates. In August, more than 50,000 new job postings on the site said Covid-19 vaccination was required, up from 35,000 in July and 2,300 in January. Positions in healthcare, hospitality and catering and information technology were the most likely to require vaccine disclosures.

More job seekers are adding their vaccination status to the top of their professional profiles on LinkedIn, in some cases spelling out “fully vaccinated” before their job titles. Recruiters and career coaches say the practice of sorting résumés based on vaccine status is still new, but that it isn’t a bad idea to include vaccine information on a CV.

“I personally think it can only help,” said Ken Zwerdling, founder of the career coaching firm Global Expansion Inc. “It shows responsibility and safety right off the bat.”

Some legal experts say that it can be tricky for companies to press for this information, because they could weed out candidates who can’t be vaccinated for a religious or medical reason, said Rachel Conn, an employment attorney in San Francisco at Nixon Peabody LLP.

“It’s still potentially discriminatory if the employer is making a decision based on a protected status,” she said. “It’s kind of an unwitting trap for employers. You may make an unconscious decision because you prefer this person.”

 

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Article continued …

Mollie Kerr, a 22-year-old recent graduate from Elon University in North Carolina, added that she was fully vaccinated in her LinkedIn profile after her stepfather, who works as an employment lawyer, suggested it may give her a leg up, especially following the Biden administration’s mandate. Ms. Kerr, a political science major who is looking for a job in government, also includes her vaccination status in her cover letter and said it is better to have it in there than not.

“I think it is something a lot of hiring managers are dealing with and maybe they’ll think I’ll give them less of a headache in the hiring process,” she said. “I feel that it shows I care about the health and safety of others.”

As more companies put vaccine mandates in place, some hiring managers say they are trying to find talented people who already have complied. In a recent survey of more than 1,000 small-business owners, 60% said they want to hire vaccinated people only, according to Digital.com, a software company for small business that commissioned the survey.

Andrew Challenger, senior vice president of outplacement firm Challenger, Gray & Christmas, said putting vaccination status on a résumé can help a candidate by letting a recruiter skip the political and cultural debate around the topic.

“If they can make a recruiter’s life a little easier by circumventing this touchy question, it could be the advantage that gets them an interview,” he said.

Not all résumé coaches are in favor of voluntarily disclosing vaccine status. Robynn Storey, chief executive of Storeyline Resumes, said she is telling job seekers not to put their vaccine status on their résumés, adding that the onus should be on the company to ask about it upfront.

“It leaves a bad taste in the mouth. Applicants need to be judged on their abilities and qualifications. It feels like asking to put height or weight on my résumé,” she said.

Disclosing vaccine status can even help with those seeking fully or partially remote jobs. More than 70% of hiring managers at companies where new employees will work hybrid schedules said they wanted to hire vaccinated applicants, and 61% of employers where people primarily work remotely preferred to hire vaccinated people, ResumeBuilder research found.

WSJ.com | September 27, 2021 | Patrick Thomas

#BestofFSCBlog : #ResumeWriting – Companies Need More Workers. Why Do They Reject Millions of Résumés? Automated-Hiring Systems are Excluding many People. MUst REad!

Employers today rely on increasing levels of automation to fill vacancies efficiently, deploying software to do everything from sourcing candidates and managing the application process to scheduling interviews and performing background checks. These systems do the job they are supposed to do. They also exclude more than 10 million workers from hiring discussions, according to a new Harvard Business School study released Saturday.

Job prospects get tripped up by everything from brief résumé gaps to ballooning job descriptions from employers that lessen the chance they will measure up. Lead Harvard researcher Joseph Fuller cited examples of hospitals scanning résumés of registered nurses for “computer programming” when what they need is someone who can enter patient data into a computer. Power companies, he said, scan for a customer-service background when hiring people to repair electric transmission lines. Some retail clerks won’t make it past a hiring system if they don’t have “floor-buffing” experience, Mr. Fuller said. This reliance on automation filters big sections of the population out of the workforce and companies lose access to candidates they want to hire, he added.

Harvard’s findings—resulting from a survey of companies and workers conducted by the business school’s Project on Managing the Future of Work and consulting firm Accenture PLC—offer new insight into the current challenges of matching employers with potential employees as the economy reopens following a pandemic-led downturn. That process is proving to be unusually slow and complicated. The number of open U.S. positions surged to a record 10 million in June, the most recent month for which government data is available.

Many company leaders—nearly nine out of 10 executives surveyed by Harvard—said they know the software they use to filter applicants prevents them from seeing good candidates. Firms such as Amazon.com Inc. and International Business Machines Corp. said they are studying these tools as well as other hiring methods to understand why they can’t find the workers they need. Some said the technology can be changed to serve them better, while others are turning to less-automated methods to find the right people.

“The typical recruitment strategies we use weren’t meeting the hiring demand,” says Alex Mooney, senior diversity talent acquisition program manager at Amazon, which has hired 450,000 people in the U.S. since the start of the pandemic.

Managing the tsunami

The reliance on software to help with hiring can be traced back to the late 1990s, when companies first stepped back from paper applications and embraced the idea of filing for jobs online.

The e-applicants were supposed to democratize the search process by giving more people a chance. But they also created a tsunami of applications that overwhelmed companies. The algorithms created to help with this process, known as applicant-tracking systems, filtered tons of prospects down to a select group. Several companies make the talent-sifting software, and one of the biggest providers is Oracle Corp. with its Taleo system. Such systems, Harvard said, are now employed by 99% of Fortune 500 companies and 75% of the 760 U.S. employers Harvard surveyed as part of its study. Oracle declined to comment.

 

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What Skill Sets Do You have to be ‘Sharpened’ ?

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We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

 

Article continued …

That much automation made it difficult for some applicants to stand out. The software typically ranks candidates according to broad affirmative criteria—such as candidates with a college degree—as well as negative criteria such as candidates who were convicted of a crime. The longer and more complicated the job description, the more people get weeded out by the automated systems. Each additional requirement eliminates candidates potentially equipped to fill a role, according to Harvard’s researchers. Differences between the way a technical skill is described by the military and the corporate world can also mean a veteran with decades of sought-after experience never has a chance, Harvard’s researchers said.

“It’s very challenging translating my expertise in the military to ‘civilian,’” said Rome Ruiz, who formerly was a captain in the U.S. Navy with thousands under his command and is now looking for an executive role in technology after retiring this month. “I don’t know if they understand what I’m saying.”

Another hurdle for workers is that these software systems often eliminate those with a gap in employment if companies believe the currently-employed are more capable of filling a role successfully. A large percentage of U.S. companies surveyed by Harvard—49%—choose to eliminate candidates for roles that traditionally require less than a bachelor’s degree because of an employment gap of six months or longer.

A big résumé gap has long been a handicap for applicants, even before automated hiring became so widespread. What’s different now is that the practice persists at a time when companies are desperate for new hires, and those who were rejected by the automated systems don’t get to hear about these concerns from a hiring manager directly.

Harvard said the use of a résumé-gap scan can eliminate huge swaths of the population such as veterans, working mothers, immigrants, caregivers, military spouses and people who have some college coursework but never finished their degree. Overlooking a candidate based on a résumé gap relies on inferences from a universe of possibility employers can’t truly know, said Mr. Fuller. A problem pregnancy, bout of depression or moves alongside a spouse in the military could take someone out of the workforce, he said, and many résumé gaps are the results of economic factors beyond a worker’s control such as a recession-driven layoff followed by a period of unemployment.

Rethinking hiring

Companies said they are eliminating candidates they want to hire. Of those Harvard surveyed, 90% believed high-skilled prospects were being weeded out because they didn’t meet all of the criteria listed in the job description.

Some are making changes. One company that said it made a point to go after these deleted workers is IBM, which received 3 million applications in 2020. It decided to rethink how it evaluates these people several years ago when it had trouble filling cybersecurity and software development positions. The company eliminated college degree requirements for half its roles in the U.S. and rewrote job descriptions to better capture a role’s true needs. Since then, IBM has seen a 63% increase in underrepresented minority applicants, according to Nickle LaMoreaux, IBM’s chief human resources officer.

“Strategically, our point of view was if you have the skills why should it matter how you got them?” Ms. LaMoreaux said.+

 

Amazon—which announced this week that it is in the market for 40,000 more workers in the U.S.—now hires from special programs created to bring in new types of workers who may have been filtered from its automated systems. That includes veterans and military spouses, parents returning to the workforce and people with a handicap.

The nation’s largest bank, JPMorgan Chase, has also tried to reach more deleted workers. Its tactic: No longer asking job applicants whether they were convicted of a crime. The company focused on developing partnerships with community organizations that supply housing, transportation and job connections to people with a criminal record and decided that only JPMorgan Chase’s global security team needed to know a worker’s history during a background check. Some states and cities now require employers to consider a candidate’s qualifications without the stigma of a conviction or arrest record.

Percentage of respondents who say they target these untapped talent pools when hiring*

People from less advantaged backgrounds  36%

People without degrees/advanced degrees 32%

People with a physical disability 30%

People who left school without traditional qualifications 29%

Immigrants  27%

Young people not in education, employment or training  26%

The long-term unemployed  26%

Veterans 26%

Retirees/post-working age population who could work 25%

People without a history of employment 25%

*Percentages are based only on the employers who indicated that their organizations target at least one group of hidden workers.

Source: ‘Hidden Worker—Worker Survey,’ Accenture and Harvard Business School’s Project on Managing the Future of Work, May-June 2020

This is a population that did not think there were roles they were eligible for in this firm,” said Monique Baptiste, the bank’s vice president of global philanthropy who works in collaboration with HR.

One technology giant, Microsoft Corp. , now has a new way to find candidates who are on the autism spectrum. Though these workers often bring exceptional attention to detail and problem-solving skills, the company found that elements of its screening and high-stress interview process were unfriendly to such candidates. “The traditional front door—when you interview at Microsoft or any company—many folks weren’t getting through that front door because of résumés or social behaviors on a phone screen,” said Neil Barnett, Microsoft’s director of inclusive hiring and accessibility.

Smaller companies are taking new steps, as well, to get around the reliance on software. Ohio restaurant chain Hot Chicken Takeover, which employs 170 people, doesn’t use any automated screening processes. It relies instead on hiring managers to screen and sort candidates.

“The staffing crisis has demonstrated employers can’t just look the other way,” said founder Joe DeLoss. “They have to develop and support a workforce if you want to have a workforce at all.”

This method costs more, Mr. DeLoss said, but he added that it is manageable because of the company’s size. During the worst part of a talent shortage for restaurant workers earlier this year, staffing levels dipped to about 70% but have since returned to 95%.

Percentage of respondents who think they are being disqualified for positions because of…

Years of experience 36%

Employment gaps in résumé 30%

Academic performance 29%

Professional/vocational credentials 29%

Career progression 26%

Skills 22%

Referral from current or past employee 21%

Working style 20%

Possession of government-issued identification 18%

Background checks 14%

Source: ‘Hidden Worker—Worker Survey,’ Accenture and Harvard Business School’s Project on Managing the Future of Work, May-June 2020

At any given time, 40% to 60% of the company’s staff are people who were previously incarcerated, he says. One is Shaun Higginbotham, who was released from state prison in January 2018 after serving four years and had been unable to find jobs in warehouses and factories. He is now an assistant general manager at Hot Chicken Takeover in Strongsville, Ohio.

“I remember thinking, I’m trying to better myself and do the right thing and nobody’s giving me a break,” said Mr. Higginbotham, who is 40 years old. “I understand why people get out and end up going back.”

‘We do not stack up’

Some workers are changing their tactics, too. Those who are not getting any traction with online job postings are turning to more old-fashioned ways of finding work, such as referrals from friends and family.

Ray Rodriguez was able to get a job with IBM after a professor at Dutchess Community College in Poughkeepsie, N.Y. connected him to one of the managers of IBM’s apprenticeship program. He visited the company’s campus even though he noted that he didn’t have industry experience—something he said other hiring managers mentioned as a strike against him. He was accepted by the apprenticeship program, which offers paid training to qualified candidates without experience, and learned how to be a chip tester.

The job ended a frustrating four-month period of searches for Mr. Rodriguez, who earned an associate degree in electrical technology in 2019. “That’s what I was hoping for,” said Mr. Rodriguez. “For a company to give me a chance.”

Sonam Oberai seized an opening when her husband forwarded her an internal email saying Wayfair Inc., where he worked, was seeking referrals. She had been out of work since 2017, when the senior business systems analyst in human resources technology resigned to take care of a new baby. She started work in July—ending a search that involved roughly 100 applications, she said, all with no response.

“I just couldn’t get my résumé in front of a recruiter no matter how appropriate my résumé was for that position,” she said.

There is no way for workers to know if they were denied a position because of how software systems filter candidates. Still, some are convinced it was a factor. “It’s kind of like you’re racing against everyone applying for the job and an algorithm you don’t understand,” said Verina LeGrand, a U.S. Air Force veteran who had trouble finding a new job after a period when she didn’t work.

Ms. LeGrand was on maternity leave when she was laid off from her pharmaceutical sales job in 2017. She took a break from her job search to care for her children and grieve the death of her husband, a dark period that simply appears on her résumé as two years that she wasn’t employed, she said. In 2019, when she was ready to return, Ms. LeGrand worked with a professional résumé writer. “I got no hits—and I mean absolutely no hits,” said Ms. LeGrand, who is 41. “I can’t even remember the amount of jobs I applied to. I got nothing in return.”

She found work at Fidelity Investments after noticing a banner ad online from reacHire, which develops programs for women re-entering the workforce following a break. She joined the human-resources team and was hired permanently after four months.

“For people like me or other women that have been out of the workforce,” said Ms. LeGrand, who has since been promoted by Fidelity, “we do not stack up against the algorithm.”

WSJ.com | September 4, 2021 | Kathryn Dill