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#JobSearch : Received A Strong Job Offer? Now Avoid These 3 Negotiation Mistakes. Negotiate a Salary More than You Expected? REAd This!

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I received a job offer that’s better than I expected? Should I still negotiate? If so, can I send this [email with the current offer details and counter arguments]? I plan to accept and hope to work with these people long-term, so I don’t want any bad feelings. – JT, Energy Policy Analyst

Kudos to this job seeker for landing an offer and having the discipline to not accept right away, but rather step back and reassess. Additional kudos for seeking out help since JT is returning to the workforce and hasn’t negotiated in years. Finally, even more kudos to JT for getting a strong offer even with an employment gap of almost a decade. (This offer came at the end of a temp assignment and is a great example of how to convert a project into a full-time job.)

That said, JT’s question also illustrates common misconceptions that job seekers have about the offer negotiation process. Luckily, JT didn’t act on any of these incorrect assumptions and as a result got an even better job offer (higher base, which will be compounded because it’s the basis for the performance bonus and retirement contribution calculations!). Follow JT’s lead and avoid these three negotiation mistakes:

1 – Failing to negotiate at all

Even though the initial offer was strong, JT didn’t accept right away. Too many job seekers jump the gun and accept the first offer out of excitement. Or, they don’t want to risk the offer by countering (even though you won’t, which we’ll cover in point 3).

You don’t want to negotiate just for the sake of negotiating. However, there’s probably something in the offer that isn’t ideal. If it’s not the money (e.g., base salary, bonus or other cash aspect of the offer), then you might want to negotiate the start date, your title, your scope of responsibility, when you’re eligible for benefits or bonus, etc. – there are so many factors to consider in deciding your next career move. As it turns out, JT realized that, while the base salary was strong, it was lower than she hoped. (JT had smartly used her interview process to gauge how much room there could be for negotiating salary.) If she didn’t get the base she wanted, then that lower figure would also lower her bonus, retirement contributions and future growth.

 

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What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, Llc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, the UK, & Mexico!  

We here at FSC want to thank each of our corporate partners for the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment!

 

Article continued …

2 – Negotiating by email instead of voice-to-voice

Once JT decided to negotiate, she drafted a long, detailed email with her counterarguments. Like many job seekers, JT felt that an email would allow her to collect her thoughts, edit carefully and avoid the confrontation of a direct conversation. While these are legitimate advantages of an email negotiation, there are disadvantages that outweigh the benefits.

You don’t know how an email is received, while in a voice-to-voice conversation you can hear and potentially see (if live or video) the other person’s reactions. Even though you can draft and refine email, it’s still hard to capture tone and intention 100% accurately in writing – and again, you won’t be able to gauge how it’s received by the reader. Finally, if the negotiation requires a lot of back and forth, perhaps even some brainstorming on what creative compromises could work, a long email chain is confusing and slow, compared to the immediate collaboration of a direct conversation.

3 – Assuming that negotiating will harm collegial relationships

One of JT’s primary concerns in negotiating at all was incurring bad feelings by not accepting the offer right away. However, companies respect strong negotiators. In addition, done correctly, there need not be any hurt feelings.

JT opened every conversation with a heartfelt Thank You for the offer. She reassured both the recruiter and her direct manager that she was excited about the opportunity and was looking forward to joining. She introduced her negotiation as questions about the offer, rather than a formal negotiation. In this way, she kept the dialogue positive and emphasized collaboration over conflict.

Even with a strong initial job offer, there are many upsides to negotiating

As JT’s story demonstrates, one major upside to negotiating is the opportunity to get an even stronger offer. Differences in compensation compound over time, not just for the base salary but for other aspects of an offer. A higher title now will support an even higher title in the future. More responsibility or resources now will put you in the running for a bigger role in the future. At the very least, you get much-needed negotiation practice every time you ask for more. This also gives you confidence and reinforces a self-image as someone who advocates for themselves.

Forbes.com Author: Caroline Ceniza-Levine Follow me on Twitter or LinkedIn. Check out my website or some of my other work here.
Forbes.com | December 20, 2022

 

#YourCareer : Negotiating Like A Pro: Tips From An FBI Special Agent. Helpful When it Comes to your Salary, Job Offer(s), or Just Life. Great REad!

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Melissa Fortunato is an FBI Special Agent and Crisis Negotiator. Over the course of her career, she’s been involved in a number of high-stakes scenarios that required her to lean heavily on the skills of negotiation. She joined Negotiate Anything to share her most exciting stories, as well as her best advice for winning in everyday negotiations.

The Importance of a Full Assessment

Prior to entering a negotiation, it’s important to complete a full assessment of your counterpart. This may require more time than expected, but the outcomes will be worth it. Fortunato shared how she once went so far as to “marry” her undercover colleague just to get closer to a group of targets. She invested the time (months legitimizing her cover) which then presented a perfect opportunity for building connections: a wedding.

For Fortunato, conducting a full assessment meant finding strategic ways to connect with the targets in order to learn more about them. For the everyday negotiator, this can mean adding a little more time to the preparation phase of your strategy, as well as making calls to find out more about your counterpart. These calls could be to former employers, former partner organizations or other associates. While it may feel uncomfortable at first, entering a negotiation with a complete picture of your opponent will make it all worth it.

 

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What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, LLc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, UK, & Mexico!  

We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

Article continued …

 

Diversity As a Strategic Asset

While diversity should certainly be prioritized from a human rights perspective, we can’t overlook its role in a strong negotiation strategy. Diversity means a wider variety of backgrounds, strengths and opinions. This increases the odds of making a connection.

Every person is different, which means every counterpart will bring a different set of experiences, beliefs and emotional triggers to the table. The more diverse your team is, the more likely you are to make a connection. Connection is the foundation of strong negotiations.

“In any kind of negotiation, take advantage of all chances you get to make a connection,” Fortunato explains.

 

Prioritizing Empathy

While it may seem counterintuitive to some, empathy is the key to building strong connections and resolving complex negotiations. In one scenario, Fortunato was negotiating with a target who had shot a police officer and fled the scene. After a 15-hour barricade standoff, it was clear their current tactics were failing, so she decided to soften her approach. This slight shift in tone encouraged the target to engage with her while SWAT positioned themselves for the arrest.

While gender dynamics can be leveraged in certain situations, empathy should not be limited to women. Everybody has the potential to learn and build empathy in negotiations; all it requires is a simple shift in approach. Always be willing to forgo some of your original points if it’s clear the conversation is not moving in a positive direction and don’t hesitate to bring a new person into the conversation.

“There’s a strength in being able to see another person’s perspective and adjust your stance,” Fortunato shared.

 

Ask Questions Without Fear

Fortunato shared a personal story about a time in her life when her daughter was hospitalized but she found herself too afraid to ask the doctors important questions. She’s not alone in this experience. Many people hesitate to ask questions out of fear of looking “stupid.”

The truth is, not only will asking questions give you access to more information, but it also makes you look more engaged, intentional and thoughtful. Your counterpart will regard you as somebody who pays attention and is interested in what they have to say. This will level-up connections and strengthen your approach.

Just Listen

Fortunato wrapped up with an important reminder for listeners: as intimidating as negotiations can be (especially in her line of work) it all comes down to human interaction. Successful negotiations rely on listening and understanding, as most humans just want to be heard. If somebody feels they are being listened to, they are more likely to switch their position.

Consider this: with all of the power and artillery the FBI has to help manage crises, why would they continue to prioritize connection through expert negotiators?

“Because it works,” Fortunato shared.

Follow Melissa Fortunato on LinkedIn to learn more. To listen to the complete episode, click here.

Forbes.com Author:   Kwame Christian

Follow me on LinkedIn. Check out my website or some of my other work here.

 

Forbes.com | June 28, 2022

#YourCareer : Negotiating With Bullies – Get What You Want Without Losing Your Mind. In our Polarized Society, we have All Forgotten How to Persuade

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Judge Laurel Beatty Blunt is a judge for the Ohio 10th District Court of Appeals. She also serves on the Supreme Court of Ohio Board on Continuing Legal Education, the Ohio Sentencing Data Platform Governance Board and the Alvis, Inc. Board of Trustees.

With over twenty years of experience in the legal and political professions, Judge Beatty Blunt joined Negotiate Anything to discuss her most successful strategies for persuasive communication, as well as real-world tactics to use when negotiating with bullies.

State of Communication

Between covid, social media and the increased use of electronic communication, people are finding themselves with less face-to-face interaction. This encourages a phenomenon Judge Beatty Blunt refers to as “keyboard courage” – where technology makes it easier for people to say things they wouldn’t normally say in person.

In the professional setting, this can look like unnecessarily harsh tones or commentary in emails. While this behavior makes people feel powerful momentarily, this is the least effective way to persuade someone.

“In our polarized society, we have all forgotten how to persuade,” Judge Beatty Blunt shared. “All we are doing is arguing and trying to batter home our own point – which is not going to convince anybody.”

Persuasive Dialogue: What To Keep In Mind

When we think about successful persuasion, it’s important to remember two things: bullying isn’t effective and there is no “one size fits all” approach.

In difficult conversations, aggressive communication can move you further from your ultimate goal. Rather than approaching the dilemma with a sound mind and strategic response, the ego is calling all of the shots – and will likely end up breaking down any potential progress.

Additionally, when it comes to persuasion – everybody is different. Using the legal profession as an example, a strategy for effectively persuading a judge will likely differ from a strategy for persuading a jury. Similarly, persuasion will also vary depending on which judge you are speaking with.

Judge Beatty Blunt also encourages professionals, especially those in the legal field, to remember to answer the questions being asked.

“70% of the dockets are civil cases and 70% of time is spent on criminal cases,” Judge Beatty Blunt explained. “So time is essential if you are a civil attorney – you will need to make sure you are answering the questions the judge wants.”

 

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What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, LLc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, UK, & Mexico!  

We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

 

Article continued …

On Bullying: Strategies for Mitigating Conflict and Remaining Confident

Emotion Management

One of the most important things to consider when preparing for difficult conversations is how you will manage your own emotions and triggers. Once insulted or attacked – the ego works fast – often triggering a counterproductive response.

When it comes to emotions, the goal is to compartmentalize them, not suppress them. Make a list of your triggers. To the best of your ability, prepare for how you will respond if this trigger comes up during the conversation. One trick is to remain focused on your ultimate objective. Most importantly, make time to process the emotions later. Don’t be afraid to work with a therapist on this as well.

Allow Room for Silence

Judge Beatty Blunt once waited two minutes before responding to aggressive remarks from a colleague. Making room for silence has two distinct benefits: it allows you to process your emotions and plan for a productive response, and it shifts the energy of the conversation.

“When it gets quiet in a courtroom – it is heavy.” she shared. “I was just trying to get myself through the situation but looking back it probably was pretty effective because so many people are uncomfortable with silence.”

Respond Keeping Your Ultimate Goal in Mind

Once ready to respond, it’s important to remember your “why”. Another thing to remember is your own power. Everything doesn’t have to be a negotiation and when aggressive behavior is displayed – boundaries should be set. Sometimes the only thing to do is acknowledge you heard the commentary and end the conversation.

Judge Beatty Brown reflected on her response after those insulting remarks, “I sat there and let several responses go through my head,” she shared, “and then I just looked up and calmly responded, ‘Your insults are not persuasive. Is there anything further counsel?’ And the hearing was over.”

On some occasions it will be clear that that person just wants to be heard or validated. It’s okay to work that validation into a response while making it clear that negotiations are closed and the conversation is over.

Lead with Kindness

Though it will certainly be challenging at times, Judge Beatty Blunt encourages all professionals to lead with kindness where possible.

“Kindness is always the best way to go about it,” she stated. “That old saying about getting more bees with honey than vinegar – it’s true whether you are trying to talk with a spouse or persuade a client to use your services.”

Follow Judge Laurel Beatty Blunt on LinkedIn. To listen to the full episode, click here.

Follow me on LinkedIn. Check out my website or some of my other work here.
Forbes.com | April 27, 2022

15 Smart Negotiating Techniques For Business Professionals.

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Coming to a consensus and closing a deal both rely heavily on the ability to negotiate. Business professionals utilize negotiation both with employees and investors, whether it’s in negotiating their salary or discussing future investments.

Negotiation isn’t a skill that arises from nothing, however. It requires a technique to properly execute and usually demands understanding of the other person to some extent.

The genuinely great negotiators always get what they want, while offering the other side enough to compromise on without losing faith in the deal. To aid professionals that have to navigate the treacherous routes of business agreements, 15 contributors to Forbes Coaches Council examine their best negotiation techniques.

1. Build Rapport First

In addition to being a business owner or professional, you are a human being. Human beings like to work with people they know, like and trust. Rapport is critical in the negotiation process because, when done correctly, it fosters trust, understanding and communication. The best negotiators know that building rapport first helps ensure they get what they want and that without it, they may not. – Lori A. Manns, Quality Media Consultant Group LLC

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What Skill Sets do You have to be ‘Sharpened’ ?

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2. Offer Something Of Value

Successful negotiation is about getting everyone to feel like they’ve won. If, for example, you’ve been offered a desirable job but wish to negotiate salary, make it worth an employer’s effort by offering something of value. Couching a reasonable request for a higher salary with, “If you can meet me on this, I’ll sign the offer today,” can give an employer a compelling reason to go to bat for you. – Scott Singer, Insider Career Strategies

Forbes Coaches Council is an invitation-only community for leading business and career coaches. Do I qualify?

3. Focus On Obtaining A Win-Win

Negotiation outcomes are win-win, win-lose and lose-lose. Should you want a win-win outcome, first decide on the wins that would work for you. Second, brainstorm potential wins that would appeal to the other side. Third, plan how these “opposing” positions could foster your win. At the negotiation, rearrange your steps. Learn the other’s desired win, roll out your plan, work through to win-win. – Rita Coco, Rita Coco Consulting

4. Make The Negotiation About Them

If you want something, you need to determine how what you want is good for the person that you want it from. If you can figure out how they will benefit from giving you what you want, then you have learned the most important tip in negotiation—you’re no longer negotiating. Now you have become good at presenting the value proposition of what you’re selling. – John Knotts, Crosscutter Enterprises

5. Don’t Take It Personally

As a salary negotiation coach, my biggest advice for clients is to not take things personally. While a salary offer affects you personally (a lot!), the offer itself is not personal. What a company is willing to pay says far more about how they value the job than how they value you as a person. The more objectively you can look at the offer, the more effective you’ll be in negotiating your pay! – Kate Dixon, Dixon Consulting

6. Determine What You’re Worth

I recently helped a client who didn’t think she would get a salary increase because she was younger than most of her peers. I advised her to truly think about the value she brings to the firm, come up with what she believes that is worth and confidently point out to her boss that this is what she deserves. She got the entire amount, which was well over $50,000. – Eric Beaudan, Odgers Berndtson

7. Always Be Honest

Most negotiations focus on strategy and some degree of calculated manipulation. I believe in doing the opposite. Instead, I prepare for discussing the underlying elements of what I want, why I want it and why and how the other side would benefit from (letting me have) it, as well. By being honest, you are not merely being vulnerable, you are creating a climate of value and equitable exchange. – Candice Gottlieb-Clark, Dynamic Team Solutions

8. Never Take The First Offer

Especially on job offers, never settle for the first offer. There are a hundred different things you might want in your new job, and if you’ve accepted the original offer, you’re doing yourself and the company a huge disservice by starting the relationship without what you both want. – Brian M Harman, Business Management Hallmark

9. Embrace The ‘Pregnant Pause’

During negotiations, both parties outline their top priorities. Usually, more intense conversations follow, including discussions about deal-breaking terms. A great tip is to embrace the “pregnant pause” during negotiations, which is when both parties stop talking to reflect or plan their next step. Don’t talk first. See if the other party comes back with a better offer or option. – Karan Rhodes, Shockingly Different Leadership

10. Define Your Nonnegotiables

Negotiations can get very emotional, so remind yourself that you can always take a breath and take some time to consider your options. Of equal importance is your understanding of your nonnegotiables before you get into the negotiation, so you know what you need to protect. – Brad Elson, Palmer OSG

11. Get Comfortable Saying ‘No’

Being able to assertively say “no” to a request is an important skill for a leader to master. “No” holds power. “No” saves time and money. “No” is a verbal brick wall that stops the forward movement of a request or inquiry in its tracks. It has the power to end a negotiation or conversation in a split second. “No” can be used for convenience, while other times it can be used out of necessity. – G. Riley Mills, Pinnacle Performance Company

12. Let Go Of The Outcome

It sounds counterintuitive; however, it’s easy to walk into a negotiation with a firm or fixed idea of what “must happen.” Letting go of desired outcomes leaves you free to listen to the other party and explore possibilities. Know your boundaries, what you can and cannot do, but don’t be so fixed on what you want that you can’t hear or think of alternative options. – Alex Rufatto Perry, Practically Speaking, LLC

13. Understand The Big Picture

During negotiations, it is important to understand the big picture. Be curious and gain an understanding of the other person’s perspective and what they are trying to achieve. The information gained can be used to have meaningful communication among the involved parties and shape the negotiation process to your advantage by generating creative solutions that meet the interests of all parties involved. – Jonathan Silk, Bridge 3 LLC

14. Focus On Your Counterpart’s Emotions

You need to accept the fact that emotions are involved in negotiations and you will be more successful when you start focusing on your counterpart’s emotions. Try to understand their motivations, expectations and fears. Acknowledge their feelings through positive body language, active listening and summarizing what they say. This attention to emotions lays the groundwork for joint success. – Antonia Bowring, ABstrategies LLC

15. Ask Questions And Listen

Knowing what drives the other person always stacks the odds in your favor. Ask good questions and really listen so you know exactly what they value most. When you know what excites them, you can tailor the conversation in a way that resonates most effectively and better anticipates their needs and potential objections. Once you’re on the same page, dazzle them with how you’ll deliver. – Erin Miller, Erin Miller INC

Forbes.com | December 16, 2019 | Forbes Coaches Council 

#Leadership : #Negotiating – How to #Negotiate Anything–From People Who have Done It ….From Asking for a #Raise to Getting to a #FlexibleWorkSchedule or a #Sabbatical , we Got Advice from People Who Have Successfully Gotten What they Asked For.

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Part of business–no matter what type you’re in–is bargaining and asking for what you want, deserve, and need. From going after opportunities to making a case for a raise–or requesting the ability to work from Bali–in a fierce, competitive landscape, standing up for yourself is an often undermined soft skill.

If there’s a part of your current gig that you want to change, consider these negotiation tips from people who have been there, won that:

It is always a bummer to find a company that captivates you with its mission but isn’t hiring. Instead of turning your attention to other pursuits and hoping an opening will will come up, why not pitch yourself? That’s exactly what Daniel Clark did when he discovered Brain.fm. The company didn’t have a budget for a developer, but he was convinced of the company’s potential, so he bargained to prove to them why his skills were needed. And the kicker? He did it for free: “I asked myself what was the ‘win-win’ I could find–what could I give up to eventually get what I want? I came to the conclusion the best way to do it was to give up my salary, and I did just that. I worked the first month for free and knew that if I showed what I could do they would keep me on, worst case, I lose a month salary,” he explained. Considering he’s now the CEO of the company, the risk was worth the wager.

Related: How To Pitch A Role That Doesn’t Exist (Yet)

Understandably not everyone can quit their current gig and lose out on a paycheck, but Clark says there is still a way to state your case and prove it. The first–and most important step–is to come prepared and open-minded. When you’re vying for a job opening that isn’t technically available, he says the worst case scenario is a “no”–so prove to them why you’re a “yes.” Negotiation simply is a process aimed at reaching an agreement between two parties. Usually it has to be successful for both people, and can’t be tipped in anyone’s favor.

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What Skill Sets do You have to be ‘Sharpened’ ?

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HOW TO NEGOTIATE REMOTE WORK

As the freelancing population continues to increase, the requirement of an office space decreases. More solopreneurs are taking their gigs around the world, where only strong Wi-Fi is required to meet deadlines and maintain cash flow. Even so, it takes a shift in thinking for most managers. So when the director of administration and marketing at the Player Progression Academy (PPA), Annie Gavett, was offered the opportunity to globe-trot for a year, she had to figure out a way to make it work. Her former employer declined her request, but PPA was open, since Gavett was honest from the get-go about about her needs. After explaining the ins and outs of the program, sending them a proposal, a few phone calls and in-person interview, they agreed to let her work from anywhere. Though her contract initially featured a lower salary, after four months of hard work, she asked for–and received–a raise. These days, she has two employees who report to her, too.

The key to her success? Gavett says it’s all about self-advocating. “Stand up for yourself. Verbalize your wants and needs. But also have the facts to support why you’re asking for X, Y, and Z. Ask for more than you want and need, and be willing to negotiate down from a higher base,” she adds.

HOW TO NEGOTIATE A LEAVE OF ABSENCE

You’ve heard of folks who take sabbaticals after the loss of a loved one, a tumultuous divorce, or another emotional or physically tasking experience. But what if you just want to take a break? After years of working as an attorney at a large law firm in Manhattan, Stacey Trimmer managed to negotiate a 10-month leave of absence to see the world. After expressing her need to have freedom, she spoke with a partner who–to her surprise–was fully supportive of her idea. “After our discussion, I walked immediately to the associate personnel director’s office to explain my request and was able to say I already had this partner’s backing,” she continued. “She asked for details on when I wanted to leave and return, and the next day I had confirmation that the firm had approved.”

Related: How To Convince Your Boss To Let You Take A Sabbatical

If you’re bargaining for any period of “pause” from your job, Trimmer says it is important to demonstrate and prove your worth over time. That way, when you’re ready to ask for a short (or long) stint away from day-to-day responsibilities, they are willing to hold your position. “It wasn’t just luck that the firm allowed me to take the leave of absence. The reason was that I had produced excellent work for five years and built a lot of trust in several partners and senior associates that were willing to support me,” she added.

HOW TO NEGOTIATE YOUR RATE

As a freelancer, you’re not only your own boss, but often your own accountant, client services executive, psychologist–and the list goes on. As new opportunities come across your inbox, you’re tasked with the sometimes grueling and tricky process of naming your rate. For Jonathan Rick, an entrepreneur and ghostwriter, earning what he is worth was less about negotiation and more about remaining steadfast. While considering taking on a digital-marketing project, he explained the value of the experience and expertise he would bring to the project, when they attempted to lower the rate. “I wasn’t defensive or curt, but I was respectfully firm this is the market rate for professional work,” he explained. “And as it turns out his reluctance wasn’t a negotiating ploy; he didn’t understand the scope of the services I was offering, and so after a few emails, I ended up getting my full fee.”

For those in similar situations, Rick suggests shying away from using ultimatum-like language, even if that’s basically what you’re presenting. “Couch your words in a way that communicates firmness but respect, and resist the temptation to get chatty. Succinctness here is a virtue; often it’s best just to bottom line it and say, ‘This is my rate,’ ” he says. End of story.

HOW TO NEGOTIATE A DEAL WITH A POTENTIAL PARTNER

Regardless of whether you’re a two-person show or a full-service company with dozens of offices, effectively working with current and potential partnerships is essential to the growth of your company. And frankly, your career prospects. President of Enterprise Strategic Partnerships Glenda McNeal at American Express has worked on some of the credit card company’s largest deals, including Hilton, Marriott, PayPal, and others. To ensure they are receiving as much as they’re giving, they often use a creative approach to these negotiations, outlining in specific ways the value they’re bringing to the table–either through co-branded products, tech integration or access to customers. “By taking an enterprise view of a potential or existing partnership, we can develop more holistic and deeper relationships that derive mutual value for years to come,” she explains.

For smaller operations, McNeal recommends starting with the outcome and developing your strategy for execution from day one. “Engage your team early on to develop a game plan that is agile and takes into consideration compromise, concessions and trade-offs. Preparation and focus provide a shared vision for the team, clarity on the process and a clear roadmap to the end game,” she shared.

HOW TO NEGOTIATE WITH A DIFFICULT CLIENT

There are great people to work with–and not so easy-peasy. No matter your industry, you’re bound to come across personalities that don’t mesh with your own, or whose ethics aren’t up to the standard you require. For beauty expert Sara Drury, being taken seriously as a hair and makeup artist is an uphill battle, especially when agreed-to terms are broken. Once, a client agreed to pay a certain amount and then tried to pay less when an invoice was due. Instead of typing up the angry email she wanted to pen, she decided to pick up the phone and cut to the chase, stat. “I wanted her to hear my voice and know that I wasn’t angry, but I wasn’t going to let that stand,” she explained. “We discussed the situation and, while I knew she wasn’t happy about it, eventually she agreed to pay me the full amount.”

For those who are less comfortable with confrontation, this method can be intimidating, but Drury stresses the importances of leaning into it: “Regardless of the profession you are in, there will be times that you have to stand up for yourself,” she shares. “Believe it or not, you teach people how to treat you by the way you treat yourself. You can be kind while still standing your ground.”

 

FastCompany.com | July 19, 2018 | BY LINDSAY TIGAR 7 MINUTE READ

Your #Career : How to #Negotiate Beyond the Raise You Were Offered? ….You Get a Strong Review and the Same Old Mediocre 2% Merit Increase you Got Last Year. That’s Disappointing. Is There Anything you Can Do?

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It’s been a long year. You changed teams, picked up new projects, started mentoring a couple junior developers, wrote a couple spectacular white papers, or any number of other productive things.

If you follow these five steps and find that a larger raise isn’t available within a reasonable timeline, you may need to begin looking for better opportunities with more flexibility to pay you what you’re worth.

Now it’s performance review season, and you’re looking forward to a stellar review accompanied by a nice merit increase to reward all your hard work.

But that’s not how things turn out. Instead, you get a strong review and the same old mediocre 2% merit increase you got last year.

That’s disappointing. Is there anything you can do?

How do you negotiate a raise in addition to your merit increase?

Your instinct might be to march into your boss’ office and demand a bigger raise. To make a statement and get what’s rightfully yours!

That probably won’t end well, so it’s time to slow it down and make a plan.

Step 1: Set your expectations

First things first, let’s level set: It may not be possible to negotiate a raise in addition to your merit increase right now.

By the time your manager told you about that 2% raise, the company’s merit increase budget had been divvied up and things were pretty much written in stone. The company made a budget, then parsed it out among the business units, which divided their piece of the budget up among departments, which divided that budget up among managers.

Your manager did the best they could to be fair to everyone, and out tumbled your 2% merit increase.

If it’s even possible to change that amount, a lot of pieces would need to be moved around. It’s probably not going to happen.

Should You Ask For A Raise? Take Our Quiz!

Step 2: Do your homework so your manager doesn’t have to

But that doesn’t mean you shouldn’t ask! Most likely, your manager will let you know there’s no additional budget right now, but maybe they’ll be able to work with you to make something happen now or down the road.

Before you ask for a raise in addition to your merit increase, I recommend establishing the following three things:

  1. Your target salary—What is the specific raise amount you feel you have earned? You’ll start with your market value—Glassdoor will help with this—and then adjust your market value for your specific situation.
  2. Your accomplishments—What are the valuable responsibilities you’ve taken on that were unanticipated when your salary was last set? Make sure to identify the accomplishment itself and the business value of the accomplishment whenever possible.
  3. Your accolades—What awards or recognition have you gotten from colleagues, other managers, or clients? These can help your manager understand the value of your work even if they’ve been focused on other things.

It’s important to do this homework before asking your manager for a raise because managers are very busy people. The more work they need to do to help you out, the less likely they are to find the time to do it.

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Step 3: Start the conversation

Armed with those three pieces of information—your target salary, accomplishments, and accolades—you can approach your manager about an additional raise.

Here’s how to begin that conversation:

“I’m grateful for this merit increase—thank you for looking out for me. But I was hoping for a more substantial raise because I’ve taken on a lot of new responsibilities this year. Is there some way to adjust my salary to reflect my current responsibilities? Based on the market research I’ve done, I was hoping for a raise to [fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][your target salary].”

Once you’ve begun the conversation, asking for a raise in addition to your merit increase will typically look like the same process as asking for an off-cycle raise. These email templates will help you follow up and continue working with your manager until you reach your goal.

Are You Paid Fairly? Try Know Your Worth

Step 4: Set a goal and establish a timeline

Hopefully, your manager will be prepared to have a productive conversationabout what’s possible, and you may get a larger raise right away.

But the most likely result is that your manager will explain that the budget has already been spent for this cycle, and you’ll need to wait until there’s budget available to increase your salary.

If your manager suggests deferring your larger raise until later on, work with them to establish two specific things that you can collaborate on:

  1. What you need to do to earn the raise you’ve requested—If you’re unable to get a larger raise because your manager feels you have not earned it yet. Ask specifically what you need to do to earn the raise you’ve asked for.
  2. A timeline—It’s also important to establish a timeline so that you and your manager can check in at regular intervals to monitor your progress and make sure you’re on track to achieve your goal in a reasonable time period.

Step 5: Work with your manager to reach your goal

Once you and your manager establish a goal and a timeline, it’s up to you to keep this on your manager’s radar. Make sure to check in with your manager at regular intervals to discuss your progress, get feedback, and confirm that you’re still on track.

You may also run into structural barriers that prevent you from getting a large raise at all. This is sometimes the case at very large companies, where they’ve established rigid guidelines for raises and promotions. “Do you have to quit your job to get a big raise?” can help you determine whether your company has flexibility to give big raises or if you might need to look elsewhere to level up your pay.

In the end, negotiating a raise in addition to your annual merit increase can be tricky. But there are things you can do to start the conversation with your manager and maybe even get a raise right away.

Follow these five steps to negotiate a raise in addition to your annual merit increase:

  1. Set your expectations
  2. Do your homework so your manager doesn’t have to
  3. Start the conversation
  4. Set a goal and establish a timeline
  5. Work with your manager to reach your goal

If you follow these five steps and find that a larger raise isn’t available within a reasonable timeline, you may need to begin looking for better opportunities with more flexibility to pay you what you’re worth.

Josh Doody is a professional salary negotiation coach who helps software developers get more high-quality job offers and negotiate higher salaries. You can learn his best salary negotiation strategies and tactics in his book Fearless Salary Negotiation: A step-by-step guide to getting paid what you’re worth. 

GlassDoor.com |    Posted by 

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Your #Career : #CareerAdvice #Salaries -4 #Benefits You Can #Negotiate (and How to Do It!)…When it Comes to Benefits, it’s Important to have a Clear Sense of Where you can #Negotiate .

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Remember — negotiations are a collaboration, not a contest. “I always appreciate creative requests,” Kuntzmann says. When it’s time to negotiate, be prepared, be gracious and be confident — you can do this!

As you consider what you need most out of a new position, salary is an important component of your compensation picture — but it’s not the only factor. A guide published by Northwestern Mutual titled Changing Jobs? Top Financial Considerations Beyond Salary cites data from the Bureau of Labor Statistics to solidify the claim: “Salary typically accounts for just 70 percent of an employee’s total compensation. Benefits make up the remaining 30 percent.”

When it comes to benefits, it’s important to have a clear sense of where you can negotiate. Ellen Kuntzmann, Director-Talent Acquisition for Integrity Staffing Solutions advises: “When speaking with a hiring manager you will want to understand what benefits can be negotiated vs. what is fixed. For example, smaller companies may not be able to adjust medical benefits but would be more likely to offer additional PTO.”

This is where you want to do your research and be clear on what you’re after. Also, recognize what constitutes “fixed benefits”; you’re unlikely to negotiate your way into a program the company doesn’t offer. So it’s probably not a good strategy to target transportation benefits if the company doesn’t offer that. But you might be able to negotiate a bonus or higher base salary by touting your merit. You can then use that extra pay to underwrite your transportation expenses.

Kuntzmann advises: “Things which are often negotiable may include work hours such as 4×10 hour days, span of control for your function or work location if you want to move to the corporate office or have family in a different branch that you may be supporting. Be sure to ask for any changes to benefits you are looking for in a concise, focused one-time request. Once you get agreement on one change or benefit, asking for additional may be perceived as not fully focused on what you want.”

A few other benefits you may want to consider negotiating for?

1. COBRA

One benefit that Kuntzmann notes may be worth pursuing is COBRA benefits. This is short-term healthcare that covers you and your family during transitional times. Kuntzmann points out: “If you are between jobs or are leaving your current job for a new role, you may ask for your cost of COBRA to be covered by your new employer until your medical benefits go live.”

9 Companies That Cover 100% of Healthcare Costs — Hiring Now

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2. Telecommuting  

Telecommuting can help foster fit for many employees. But some employers have not caught the wave. Maybe it doesn’t suit their business model, or their leadership isn’t open to it. Telecommuting can be a great job perk, but if you’re targeting it as a key benefit for job fit, it’s in your best interest to learn whether or not your prospects are open to it.

If you learn that it’s an option, Kuntzmann offers this advice for negotiating a telecommuting arrangement: “The key to remote work or telecommuting is to be specific — is it one day a week or one day a month?”

3. PTO

PTO is commonly negotiated as a means to better foster job fit. Kuntzmann explains: “PTO is what I’m most often asked to negotiate. Some companies have ranges that they offer based upon tenure, and others may allow you to use time already allotted for a personal vacation that’s already been paid for without utilizing paid time as part of your offer negotiation.”

Cool Companies Offering Unlimited Vacation & Hiring Now

4. Bonus or Stock Pay

Kuntzmann explains that if you’re going after a particular benefit when you negotiate your salary, don’t assume that you need to accept a lower base pay to negotiate that benefit.

However, this might be true in the case of additional compensation. Kuntzmann explains: “I’ve often negotiated higher bonus or higher stock for a candidate for a lower base pay.” So if you find that the base pay offered is lower than what you’d expected, it might make sense to negotiate for an additional bonus or stock.

Remember — negotiations are a collaboration, not a contest. “I always appreciate creative requests,” Kuntzmann says. When it’s time to negotiate, be prepared, be gracious and be confident — you can do this!

 

Glassdoor.com | March 9, 2018 | Posted by 

#Leadership : FBI Hostage Negotiation Tactics You Can Use Every Day…A 24-Year Veteran of the Bureau Shares the ‘Jedi Mind Trick’ that Works every Time.

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Where are we ordering takeout from? What new series are we going to binge watch tonight?  Everything in life is a negotiation. Sometimes, as in the aforementioned examples, the stakes are quite low. Bad results, at worst, are heartburn and boredom. But other times negotiations have much more on the line. Life and death, to be exact. These are the kinds of negotiations Chris Voss has dealt with for the better part of his professional career.

FBI Hostage Negotiation Tactics You Can Use Every Day

Voss is a 24-year veteran of the FBI, where in part he served as the burea’s lead international kidnapping negotiator. Recently Voss, now CEO of The Black Swan Group, sat down with The Science of Success Podcast with Matt Bodnar and producer Austin Fabel to share some of the amazingly effective negotiation strategies, techniques and tactics that the FBI uses in the field that can be translated to the business world. Read some of the takeaways and listen to the full episode embedded below.

Related:  FBI Director, Again, Says You Should Tape Over Your Webcam

Try the mirroring technique.

When in a negotiation it’s crucial to get as much information out of the other side as possible. Voss explains that by “mirroring” them and simply repeating three to five keywords in their last sentence, people are forced by nature to repeat themselves in a way that gives more information and clarifies their points. An example:

Person 1: To get someone to tip their hand and clarify, simply repeat the last three to five keywords in their sentence.

Person 2: You repeat the last keywords?

Person 1: Yeah, pretty crazy right? What that does is it causes me to explain my point again from a different angle, revealing more information that could be extremely valuable and also it helps you decipher my true desired outcomes and motivations.

Voss notes it feels extremely awkward when you are doing the mirroring, but insists that the other person almost never notices and actually feels listened to. Voss refers to this as the negotiation “Jedi Mind trick” as he says it works every time and no one knows you’re doing it.

Related:  Use This Green Beret Method to Find Out if Someone Is Trustworthy

 

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Why you should ask “what?” and “how?” 

Voss explains that these two interrogatives can be extremely powerful in negotiating, as they encourage the other side to keep talking, to clarify and to eventually reveal their true intentions and motives. “You’d like to settle on these terms? What is it about that this 30-day window that works for you?”

Likewise, with “how?” if someone demands $1 million in ransom, Voss’s response might be, “I understand, but I need you to take a look at the whole context here. Tell me, how am I supposed to do that?” This causes the other side to actually put themselves in your shoes. It forces them to be on your side for a moment, and in hearing them think out a plan, it can reveal hidden motivations.

Get past gatekeepers by including them.

Voss says that during hostage negotiations you’re often not speaking directly to the boss. Typically someone will be assigned to deal with law enforcement to simply give demands.

There’s a parallel in business as many times there are layers of gatekeepers, assistants and people who are not actually in charge before you get to the decisionmaker. In business and in hostage negotiations, trying to simply blow by these people is looking for trouble. If you talk down to an assistant, they’re not going to patch you through to the boss. Their inaction takes zero effort for them but provides a crushing blow to you.

Related:  7 Rules for Talking With Gatekeepers

Similarly, if you belittle the terrorist handling the phone he may freak and hang up on you. Voss recommends instead bringing them into the conversation. “How does what I’m proposing fit in with what you are trying to accomplish?” This creates a conversation and puts them in a position where they feel respected, and also feel the need to connect you to the decisionmaker.

Never lie to anyone you don’t plan to kill.

Voss says that there are long-term negative effects of lying. In a hostage negotiation, if you lie to someone, he says, you’d better kill them because if word gets out that the FBI will lie, the next group who takes hostages won’t even try to negotiate a compromise. Voss calls lying a “seductive trap.”

Related: Use This Secret Military Trick to Tell if Someone Is Lying

In any situation, it can be an easy way to get what we want right now, but if word gets out that you lie, you’ve lost all your leverage in the long run. So rather than killing someone, maybe don’t lie in the first place.

Entrepreneur.com | November 8, 2016 | ENTREPRENEUR STAFF

 

Your #Career : 20 Negotiation Tips for Getting the Salary you Want…Negotiating your Salary Can be Awkward & Challenging — & Actually Getting the Pay you Want Often seems Impossible. But it Isn’t.

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“A job interview can be stressful, especially when it comes time to talk about money,” says etiquette expert and “Poised for Success” author Jacqueline Whitmore. “However, you can get what you want and deserve — most job seekers just aren’t sure when and how to ask for it.”

Free- Counting Abacus

To master the delicate dance that is a salary negotiation, you need to be able to push without offending the hiring manager or undercutting yourself.

Here’s how the pros do it:

Research the market.

To successfully negotiate your salary, negotiation expert Kim Keating writes in “Lean In For Graduates,” you’ll need to gather information to figure out what you’re really worth. “The time you invest can pay off in a big way. And I mean that literally,” she writes.

To protect yourself against accepting too little or asking for far too much, you can turn to sites like Glassdoor and Salary.com to determine the average compensation range for someone with your level of experience and skills and in your industry or company (or a comparable one, in terms of number of employees, revenue size, and location).

“At the end of the day, a candidate has a number in mind as to what they think they’re worth,” says Eddie R. Koller III, managing director and partner at Howard-Sloan-Koller Group, a technology and media recruiting firm. “But a company has limits to what they can spend.”

 

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Set your goals in advance.

Once you know what you’re worth, decide how much you would like to make and what’s the lowest offer you’d be willing to accept.

Ivanka Trump, CEO of Ivanka Trump Collection, says knowing what you want to achieve before heading into a negotiation is “the golden rule” for negotiating — but most people ignore it.

“Without a plan, you allow the opposing party to define your goals instead of the other way around,” she writes on Motto.

Don’t talk money until the interview process is over.

If you can delay discussing pay until there’s an offer on the table, you should.

“Once they’ve decided that they have to have you, only then are you in the position to negotiate,” says Dan Martineau, president of Martineau Recruiting Technology, a firm specializing in IT executive positions.

If your interviewer tries to talk about salary early on, Martineau tells Business Insider that the best thing to do is to tell the interviewer you would like to defer a conversation about compensation until after the company has had a chance to evaluate whether you’re the right fit for them.

Open with something personal.

As previously reported on Business Insider, in an experiment where Kellogg and Stanford students negotiated by email, those who shared unrelated personal details over the course of the negotiation — hobbies, hometowns, etc. — ended up getting significantly better results than those who kept things to name, email, and the dry monetary details.

Opening up a bit sends a signal that you’re trustworthy, according to Grant, and it makes it more likely that they’ll reciprocate.

Don’t ever disclose your current salary.

Revealing your salary history has the potential to negatively affect your income for your entire career.

“I would never, ever disclose my current salary or salary history to a prospective employer, even if it means ending the interview process,” writes recruiter and “Ask the Headhunter” author, Nick Corcodilos. “That is my advice to job hunters.”

If an interviewer asks what your current salary is, Corcodilos suggests politely but firmly declining to disclose your salary history by saying something along the lines of, “I’d be glad to help you assess what I’d be worth to your business by showing you what I can do for you, but my salary is personal and confidential, just as the salaries of your own employees are.”

Liz Ryan, founder and CEO of consulting firm The Human Workplace, recommends in a post on LinkedIn answering the question indirectly by giving your target salary range instead.

“How are you ever going to increase your earnings if every time you change jobs, you get a tiny raise over what they paid you at the last place?” she asks.

Be prepared to prove your value …

Don’t be afraid to toot your own horn a little.

“Be prepared to prove your value to the employer,” says Whitmore. “Have all of your facts and figures in order. Come prepared with a list of your qualifications, accomplishments (personal and professional), how you saved your last company money or increased your company’s bottom line, and why you are the one best suited for the job.”

 

… but only provide a couple reasons for your request.

“When preparing to make a first offer, people often overcorrect,” writes Wharton professor Adam Grant. “They’re so concerned about justifying their positions that they marshal as many reasons as possible.”

Grant points to research that found skilled negotiators averaged fewer than two reasons per argument, compared with three reasons per argument from the non-experts.

He explains that more reasons can dilute an argument, especially if some are weaker than others. And presenting too many reasons can convey a lack of confidence, “making clear that we’re uncertain of the legitimacy of our offer. An effective first offer is best supported by one or two compelling reasons,” Grant says.

Be excited, but not desperate.

You should reiterate your excitement and stay positive, but don’t be so excited that you seem desperate. You have no idea how many other candidates the hiring manager is interviewing so play it cool, says Martineau.

“Desperate is problematic. Eager is not. I want people who are eager and excited,” he says. “It’s only a good investment on my end if it’s a good investment on your end.”

However, Koller says that showing the employer that you’re excited about working for the company does make them more inclined to give you want you want.

Make the first offer.

As conventional wisdom goes, you should wait for the other party to make the initial offer in order to get more information to act on.

In reality, Grant says it’s much better to make the first offer because you get to set the “anchor,” the figure that affects the trajectory of the negotiation. As previously reported on Business Insider, people who make very high first offers end up with a much better result.

The first offer pulls the other person in its direction, and it’s difficult to adjust the other way.

Emphasize what the company gains by hiring you.

Recent research suggests that, when negotiating, emphasizing what you’re giving the other person as opposed to what they’re losing makes the other person more likely to concede.

Make sure you highlight what skills and experience you’re offering the company and your potential boss first, and use that to justify what you’re asking for.

Give a salary range rather than a target.

Offering a pay range instead of an exact number opens up room for discussion and shows the employer that you’re flexible. A range also “gives you a cushion,” says Martineau, in case your asking salary is too high.

“Most companies will meet you in your range, even if it’s the bottom third of that range,” he says. “Basically, if they want you, they don’t want to send the wrong message by not meeting you in that range.”

Presenting a range gives people information about what you’re actually asking for, and it makes you seem polite and reasonable — which means you’re less likely to get hit with a hard-line counteroffer.

Use odd, extremely precise numbers.

Using a weird, precise number makes sense during a negotiation. For example, instead of asking for $70,000, you’re better off asking for $68,500.

Malia Mason, lead researcher in a study published in The Journal of Experimental Social Psychology, tells Business Insider that using a precise number instead of rounded numbers will give you a solid anchor. It also gives off the appearance that you’ve done your research.

Even when giving a range, you should use precise numbers.

Pay attention to your body language.

“The way in which you carry yourself, even when seated at a desk, matters,” Trump writes. She notes that most of our communication is nonverbal and that messages are often conveyed through our facial expressions, gestures, posture, and audible elements, like sighs.

Her suggestions: Don’t fidget. Don’t pick your nails or tap your foot. Don’t sit on the edge of your seat because it could make you look overeager. Don’t hunch over and drum your nails because it could communicate aggression or frustration. Don’t cross your arms protectively because it could make you appear meek and intimidated.

“Regardless of how fast your heart may be beating, sit upright, make eye contact, and focus on breathing evenly,” Trump writes.

Mirror the other person’s behavior.

When people are getting along, they mimic one another — mirroring each other’s accents, speech patterns, facial expressions, and body language.

A Stanford-Northwestern-INSEAD study found that people who were coached to mimic their negotiation partner’s behavior not only negotiated a better deal, but expanded the pie for both people.

“Negotiators who mimicked the mannerisms of their opponents both secured better individual outcomes, and their dyads as a whole also performed better when mimicking occurred compared to when it did not,” the authors wrote.

Listen more than you speak.

“When people are uncomfortable, and many people are when they have to negotiate, they start rambling as a way to fill the vacuum of silence,” Trump writes.

“Some of the strongest negotiators I know just sit back and listen. The less they engage, the more likely the other person is to slip up and offer information they otherwise would have kept guarded,” she says.

Always counteroffer, but don’t do it more than once.

Once you receive their offer, you are expected to make a counteroffer. No employer wants a pushover. However, Koller says that you should not go back to the negotiation table more than once because then “it becomes annoying to the hiring manager.”

“Once it gets really drawn out, it gets frustrating for both sides,” and you don’t want to start a new job off on the wrong foot, he says.

Consider your alternatives.

If the employer can’t meet your requested salary, be prepared to negotiate for benefits, like additional vacation days or the ability to telecommute one day per week, Whitmore suggests.

“Salary isn’t everything, and I think you should be open minded,” she says.

“If you don’t get the amount you want, reply with, ‘May I have a job performance review in six or nine months?’ This will give you a window of time to prove yourself and then re-negotiate for a salary increase,” Whitmore suggests.

Practice patience.

Give yourself time to think about their offer, Whitmore says. “Try not to give a definite answer right away. Ask the employer, ‘May I get back to you at the end of the week?'” Separation creates anticipation. This extra time will allow you to review your options with your family or other potential employers, she explains.

Keep a positive attitude.

“If you don’t get the salary you think you deserve, don’t share the news with everyone you know,” says Whitmore. “News travels fast and your comments might come back to haunt you.” And never bad-mouth an employer on social networks, she adds.

“Don’t take it personally. The timing may not be right or the economy may be partly to blame. Consider this: The hiring manager may even call you again in the future if a position in your price range opens up.”

Vivian Giang contributed to a previous version of this article.

 

Businessinsider.com | February 25, 2016 | Jacquelyn Smith and Rachel Gillett

 

 

#Strategy : 13 Science-Backed Tactics for Winning any Negotiation…Whether it’s your Salary or your Cable Bill, a Lot of Life is Up for Negotiation. 

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Fortunately for you, there are plenty of psychological tricks that can help you get what you want — especially when you start out as the person with less power.

Free- Counting Abacus

Here, we rounded up some of the most practical and creative science-backed negotiating strategies.

Know your context.

Is the negotiation one-shot or long-term?

In “The Mind and the Heart of the Negotiator,” Kellogg management professor Leigh Thompson notes that the interaction between a customer and the waitstaff at a highway roadside diner is one of the few one-shot negotiations that happen in life — there’s little chance that patron or staff will see each other again.

But every other negotiation is long-term, with employment negotiations as a primary example. If it’s long-term, you need to manage not only monetary value, but the impression you’re making.

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Make the first offer.

It makes use of the anchoring effect.

If you start high, the hiring manager may adjust the figure down slightly. But that’s typically a stronger position than starting low and trying to negotiate up.

“Whoever makes the first offer essentially drops an anchor on the table,” Thompson tells Business Insider. “I might say that your opening offer is ridiculous, but nevertheless, unconsciously, I’ve been anchored.”

 

Make an aggressive offer.

Columbia University negotiation scholar Adam Galinsky says that people are overly cautious when making first offers.

On HBS Working Knowledge, Galinsky likens negotiating a salary to selling a house:

Take the perspective of the seller: more extreme first offers lead to higher final settlements…

High-anchor offers lead buyers to focus on a negotiated item’s positive attributes. In addition, an aggressive first offer allows you to offer concessions and still reach an agreement that’s much better than your alternatives.

In contrast, a nonaggressive first offer leaves you with two unappealing options: Make small concessions or stand by your demands.

Before you go in, know the lowest amount you’d accept.

Scholars call it the “reservation value,” or the lowest amount you’ll take.

“We always hope to do better than our reservation values,” writes negotiation expert Chad Ellis, “but it’s important to know what yours is, both to avoid accepting a deal you shouldn’t have and as a reference point for how much a current deal is worth to you.”

Having a firm grasp of your reservation value is important from a psychological perspective: If you anchor it into your mind,you’ll be less anchored by the other person’s offer.

 

 

Mirror the other person’s behavior.

When people are getting along, they mimic one another — mirroring each other’s accents, speech patterns, facial expressions, and body language.

A Stanford-Northwestern-INSEAD studyfound that people who were coached to mimic their negotiation partners behavior not only negotiated a better deal, but expanded the pie for both people.

“Negotiators who mimicked the mannerisms of their opponents both secured better individual outcomes, and their dyads as a whole also performed better when mimicking occurred compared to when it did not,” the authors wrote.

Offer a range slightly above what you hope to get.

Research indicates that people respond best when given a “bolstering range offer,” where you state the number that you’re looking for — and a range above it. If you’re trying to get to a $100,000 salary, ask for a salary range of $100,000 to $120,000.

Offering a range strikes people as more reasonable than standing firm on a single number, so you’re less likely to get hit with an extreme counteroffer.

 

Tell them something about yourself.

In a 2002 experiment cited by Wharton professor Adam Grant, Northwestern and Stanford students were asked to negotiate over email.

Some went straight to business, exchanging only names and email addresses.

Others went off-topic, “schmoozing” about hometowns and hobbies.

The schmoozers reached an agreement 59% of the time, while the business-only made it 40% of the time.

Keep all your options on the table.

Grant also notes the work of researcher Neil Rackham, who found that skilled negotiators don’t “sequence” the topics within a negotiation — they keep everything on the table.

So instead of saying, “Let’s resolve the salary first, and then we’ll move on to the other issues,” you resolve the components of the agreement all together — location, vacation time, or signing bonus.

“By keeping all of the issues on the table, you have the flexibility to propose trading location and bonus for a bump in salary,” Grant writes.

 

Use a precise figure rather than a round number.

You’ll probably sound like you know what you’re talking about.

That’s according to recent research, which found that dealmakers who present more precise offers (like $1.01 million) in mergers and acquisitions see more favorable outcomes than those who present round-number offers (like $1 million).

Specifically, those who make precise offers are more likely to win the negotiation, to have their initial offer accepted, and to see higher announcement returns.

Elicit your partner’s sympathy.

When you’re the less powerful party in a negotiation, it can help to make the other person feel slightly bad for you.

That’s according to a recent study co-authored by researchers at the University of California-Berkeley’s Haas School of Business and New York University. During mock negotiations around salary and benefits, some participants were told to reveal they had student loans and an ill parent and others were told it was best to stick to rational arguments.

Results showed that students in the first group, who gained their partner’s sympathy, were more likely to get what they wanted. In fact, both parties walked away with a better deal in these situations.

 

Emphasize what you’re giving the other person.

And don’t focus on what the other person is losing.

A study conducted by researchers at Leuphana University and Saarland University in Germany explored this in a range of negotiations, including buying and selling used appliances.

In one experiment, participants were divided into buyers and sellers and asked to rate their partner’s proposal. In some cases, they received offers (e.g. “The seller offers the refrigerator for a price of €160,” or, “The buyer offers a price of €160 for the refrigerator”). In other cases, they received requests (e.g. “The seller requests a price of €160 for the refrigerator,” or, “The buyer requests the refrigerator for a price of €160″).

Results showed that both buyers and sellers were more likely to concede when the other person focused on what they were going to gain from the negotiation (offers), in contrast to what they were going to lose (requests).

Act in unpredictable ways.

One study found that expressing inconsistent emotions throughout a negotiation can yield more favorable outcomes than staying emotionally stable.

In one experiment featured in the study, students role-played face-to-face negotiations for a new business venture. Half the students were told to express either consistent anger or inconsistent emotions. Those told to express anger said things like, “You’re beginning to get on my nerves,” while those told to express inconsistent emotions also said things like, “I’m very happy we’re negotiating together.”

Results showed that students who expressed inconsistent emotions claimed greater value in the negotiations. And other experiments in which students alternated between anger and disappointment yielded similar findings.

The reason is likely because the partners of those expressing inconsistent emotions felt less control over the situation.

Interact through a virtual medium.

According to research from Imperial College London, presented at the Annual Conference of the British Psychological Society, face-to-face interactions tend to favor the more powerful person in the negotiation.

In one part of the study, 74 people participated in two-sided negotiations in which one party was more powerful than the other; in another part of the study, 63 people participated in three-sided talks where the levels of hierarchy varied. These talks either took place in person or in a 3D virtual simulation.

Results showed that the less powerful people performed better in the virtual settings. So you may want to consider petitioning your boss for a higher salary or a flexible schedule over email.

 

Businessinsider.com | February 18, 2016 | Drake Baer and Shana Lebowitz