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#Leadership : This Is How To Turn Procrastination Into A #Management Technique…Sometimes the Best Thing you can Do is Not Answer your #TeamMembers’ Questions Right Away.

You’ve just been promoted to a supervisory role, and you reallydon’t want to be the absentee boss who inspires articles like this one. So you make a concerted effort to be attentive and responsive–answering questions whenever your employees ask, and making yourself available whenever they need you. So much so that some days, you feel like you barely have any time to get your work done.

But it’s just part of being a manager, right? ……..Well, yes and no.

It is important to train your direct reports on the skills they need to do their jobs well–because if they excel, that’s going to reflect well on you. However, sometimes that training involves knowing when to put off their requests. Yes, you heard right: There are times when procrastinating can actually be a powerful management strategy. Here’s when and why.


Related: The Five Hidden Benefits Of Procrastination


YOU TEACH YOUR EMPLOYEES TO BE RESOURCEFUL

Think of a time when you desperately needed an answer to a question, but there was no one to ask. What did you do? You probably tried to find the answer yourself–whether it’s typing questions into Google, Slacking a coworker, or searching the company’s server because you know those files are in there somewhere.

So if your direct report comes to you for help, consider procrastinating. Push the request off a few hours. If someone approaches you in the morning, tell them you’ll get back with them to help first thing in the afternoon if they haven’t figured it out by then. Similarly, punt afternoon requests to the next morning.

As a manager, putting off certain requests–at least for a little while–prevents you from becoming a one-stop-shop for your direct reports. That way, they’ll learn to search for things themselves before coming to you. Over time, many of the issues, questions, and requests they approach you with initially will begin to evaporate. Everybody wins: You get some time back, and your team members learn to solve more problems on their own.

And when they do come to you with a question, you can be confident that they’ve attempted to find the answer themselves–and you’re more likely to have a productive discussion about the issue.


Related: Why Trying To Be A People Pleaser Makes You A Bad Boss 


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YOU HELP YOUR TEAM MEMBERS BECOME BETTER LEADERS

More importantly, when you don’t leap to help with requests immediately, you’re teaching a lesson about leadership that your direct reports wouldn’t otherwise learn. Some day, some of your team members will be sitting in your position fielding the requests that you’re fielding.

By encouraging them to solve problems on their own beforecoming to you, you’re developing them into more efficient, high-value workers and reinforcing the fact that you have your own priorities (which they should respect). Likewise, they’ll learn that it’s perfectly acceptable to prioritize their own work as long as they help out their teammates in a timely fashion.


Related: Five Questions You Should Ask Before Accepting A Management Position


When you push back a request a few hours, encourage the person who’s made it to keep working and not use your delay as an excuse to put the task aside.

Of course, sometimes the person making the request has exhausted every option, and they’re coming to you because they’re at their wits’ end on how to proceed. When their words or body language tell you this, go ahead and help. It really is okay to drop everything and help every now and again–just not all the time.

FastCompany.com | January 29, 2018 |  BY ART MARKMAN 2 MINUTE READ

#Leadership : Management is a Minefield- 10 Things the Boss Wishes You Knew…What Kinds of things Do Managers Wish Employees Better Understood? Here are 10 Things Bosses Wish Employees could Empathize with, to Realize that Being in Charge doesn’t Necessarily Mean that Every Day is a Picnic.

If you’re a part of the rank-and-file, it can be hard to get inside the head of management or your company’s leadership team. They seemingly make decisions merely to anger or stir up the lower-level employees, and the boss can be amazingly inept or unable to respond to employees’ concerns. They can devise and deploy stupid rules with little logic or reasoning, and some even seem like they’re out to get you if you rub them the right way.

business woman with her staff, people group in background at modern bright office indoors

It can be hard to figure out what’s going on in the C-suite. But you have to realize that the boss is only human, and has a job to do. As difficult as it is to try and rationalize or figure out the logic behind some decisions, empathizing with the decision makers can be just as hard. Giving it a shot, though, may go a long way to explaining some of their flabbergasting decisions.

What kinds of things do managers wish employees better understood? Here are 10 things bosses wish employees could empathize with, to realize that being in charge doesn’t necessarily mean that every day is a picnic.

1. “I have a boss, too.”

You have a boss, and your boss has a boss. That means that the same issues or negative feelings you’re harboring toward your boss? Your boss is harboring many similar feelings toward their boss. Everyone’s a part of the chain, when it comes down to it. Even the CEO — they answer to shareholders.

 

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2. Honesty goes a long way

If you can get something done, great. If not, don’t pretend that you can — just tell your boss so they can figure out an alternative. If your manager or team leader is counting on you to take care of something, especially after you’ve assured them that you can do it, they’re banking on the fact that you will. Don’t blindside them at the last minute by coming up short. Just be up front about your ability to handle a given task.

3. Scheduling is very difficult

In certain businesses and workplaces, scheduling employees is a nightmare. If you’ve worked in a restaurant, for example, you have an idea of the juggling act that building a schedule can be. Many employees have school, families, or other jobs they need to attend to, and asking for a day off at the last minute isn’t as easy as slotting in another name.

4. 9:00 does not mean 9:10

Some jobs allow for some leeway in when you come and go to work. Others do not. If your boss needs you at work on time, that means you need to be there on time — not 10 or 15 minutes late. You may send the message that you’re not coming in at all, and send the rest of the staff scrambling to cover your station. Everybody’s late from time to time, but if you make it a chronic habit? You’re only giving your boss ulcers.

5. If you’re quitting, let them know

People quit jobs all the time. But there’s a reason the “two week” rule exists — it allows both parties, the quitter and and the employer, to have some time to cover their bases. Yes, companies lay people off with little or no warning all the time, but if you have a good relationship with your employer, or don’t want to burn any bridges on the way out, give a heads up so they can replace you.

6. They don’t want to be there on Saturday or Thanksgiving either

Yes, working nights, weekends, and holidays sucks. Nobody wants to be there, not even management. But the world doesn’t stop just because it’s your favorite holiday, or because it’s Sunday. Somebody has to work, and somebody has to take the reins. If you’re complaining about having to work Black Friday, your complaints are probably falling upon deaf ears; your boss is probably just as stoked to be there as you are.

7. The boss isn’t out to get you

Management doesn’t want you to fail. They’re not typically setting traps or land mines for you to walk into, to give them a reason to dock your pay or write you up. They want you to do your job and be good at it. If you’re doing well, it makes your manager look better. Sure, some employee-employer relationships can fray, but it’s rare that someone in charge is gunning for you. Paranoia isn’t going to help.

8. They’re your boss, not your friend

Ever hear about awful parents who try too hard to be “cool,” and let their kids run amok? It’s similar in the workplace. Your boss is there to manage you, not be your bud. While you may have a good relationship with your manager — which is great — you don’t need to tell them how trashed you got last night or invite them to smoke a joint with you during a break. Respect the relationship, and professional boundaries.

9. Management knows you’re screwing around all day

Do you really think nobody realizes that you spend half of your day surfing Facebook, Snapchat, and Reddit? They know — so you don’t have to scramble to cover your tracks every time you’re on your phone and somebody walks up behind you. Of course, if you’re on the sales floor or in a customer service position, then this can be a real problem. But managers know that you’re not always being productive.

10. Saying “I don’t know” is OK

Sometimes, you’re not going to know the answers. Not sure how to work a machine or piece of equipment? Ask for a run-through. Does a customer have a complicated issue or question? Don’t B.S. them, and give them bad information. Even if it’s a little uncomfortable, ask for help from a higher-up, and treat it as a learning experience.

Follow Sam on Facebook and Twitter @SliceOfGinger

 

CheatSheet.com | July 30, 2016 | Sam Becker

Your #Career : The 5 Questions Everyone Should Ask Before Accepting a Promotion…The Fatter Paycheck. The Bigger Office. The Increased Authority to Make Decisions . Note: 2015 Gallup poll, Only 35% of U.S. Managers actually Feel Engaged in their Jobs.

To most people, moving into a management role seems like a natural rite of passage when climbing the career ladder. But for all its impressive-sounding perks, joining those ranks may not necessarily upgrade your job satisfaction: According to a 2015 Gallup poll, only 35% of U.S. managers actually feel engaged in their jobs.

Group of happy young business people in a meeting at office

As the numbers attest, not everyone is cut out for management, or will actually enjoy having the increased responsibilities that come with a more impressive title. So how can you tell whether you’ll love being a manager — or want to go scrambling back down the ranks as fast as possible?

For starters, you need to decipher what your job will really entail; opportunities that sound impressive on paper may end up not being all they’re cracked up to be.

So we rounded up five big questions you should be asking your HR rep or hiring managerbefore you say yes to the new job — because a move up the corporate ladder won’t always be the step forward you want it to be.

1. Will I actually be managing people?

Many people may assume that a management title means you’ll be, well, managing others. But sometimes a role will be more about managing processes than managing actual direct reports.

“It could be thought leadership or team leadership or people management or project management,” says Leigh Steere, co-founder of human-resources research company Managing People Better. “Ask questions to understand the scope of the proposed role so that you have an accurate, comprehensive picture and realistic expectations.”

If you discover that you’ll have more responsibility but few (or no) direct reports, Steere says, you’ll need to probe further to discover how your time will be spent.

“Ask about the types of decisions you’ll be involved in as a manager, which meetings you’ll attend, if you’ll be involved in the budget,” she says. Steere even suggests asking if you’ll stay in your current work space, lest you assume being a manager means moving into a cushy office — or even one with a door.

Trivial as some of these details may seem, they can help you determine whether the management role is superior to a non-management title based on what you value professionally. If you’ve loved your job as a hands-on graphic designer for years, for example, but would now have to spend most of your time on conference calls or doing client pitches, your job satisfaction may suffer.

If the role does manage employees, Steere says to ask more specifically about how much autonomy you’ll have leading the team, and what kind of training and development you’ll be given to hone your management skills.

And if your proposed role is in a start-up with a fluid organizational chart or your company adheres to matrix management (meaning there are dual reporting structures within cross-functional teams), be clear on how the responsibility over your reports will be divided.

“I recently worked with a company where two or three different people were managing each employee. The employees didn’t know how to prioritize, and each manager assumed the other(s) took care of the management tasks. There needs to be clarity on who is responsible for pay decisions, performance coaching and setting performance expectations,” Steere says.

RELATED: Performance-Review Reboot: 3 Ways Companies Are Taking Appraisals to the Next Level

 

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2. What will my typical day look like?

Whether you’re managing budgets, presenting to the C-suite, networking or maneuvering office politics, there’s likely to be one constant across any management position: Your schedule will be a lot more packed.

That being the case, you have to know what your average day will look like. Will you be in meetings nonstop? Will you be asked to make on-the-spot decisions all day long? How many fires or urgent requests will fall into your lap each day?

“There is a premium on my time and where my attention goes in terms of real dollars and opportunity costs … and it’s fantastic for someone like me who likes formulating the big picture and directing the moving pieces,” says Chad Modad, a managing director at a Houston–based software consulting firm. “[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][But] sometimes I really miss just sitting down and building something from beginning to end.”

Indeed, Modad says, it’s often hard to block off more than an hour at a time to focus on things like presentations, strategic planning or employee development plans. If that sounds more nerve-racking than exciting, you may want to reconsider that future management role, suggests Steere.

“If interruptions bother you, that’s a signal you may prefer individual contributor work and may find people management stressful and/or distasteful,” adds Steere.

3. How will my performance be measured?

Speaking of individual contributors, one big change that may take some getting used to is the shift from being measured by your solo efforts to being measured by your team’s output or productivity.

Kathleen Steffey, CEO of Tampa, Florida–based Naviga Recruiting & Executive Search, says you should ask detailed questions about exactly what metrics you’ll be measured on, such as your department’s revenue or profitability.

“There isn’t a right answer, but it’s an important one. [For example,] revenue is the top-line number, which means it’s greater than the margin,” Steffey says. “If you’re only being measured on profitability, which would be a lower number, then you need to make sure your compensation program is designed to meet your needs.”

You’ll also want to be clear on departmental profit expectations as well as budget-trimming requirements before you take the job, says Modad. If expectations are too high or performance timelines too tight, you may want to pass on the promotion.

Steere says you should also ask whether employee feedback is used to assess a manager’s performance — if it is, you have to be ready to inspire your team, give them the coaching they need, provide adequate direction and be able to monitor without micromanaging.

If the thought of potentially basing your raise, your bonus or even your whole job on your team’s performance sounds scary, take heed before accepting that manager role. “To succeed as a manager, you need to care about getting great work done through others, as opposed to focusing on your own personal output,” Steere says.

4. How much say will I have in personnel decisions?

Not having control over who is on your team, or the amount of training and development you can offer them, can be a source of frustration to a manager.

So it’s important to “ask whether you have the authority to place an employee who is underperforming on a performance improvement plan, to move an employee into a role for which you think they’d be better suited, or to promote a top performer — and [be sure to understand] how those processes work,” says Steere.

For instance, forced rating systems to determine things like bonuses or compensation may limit how much you can reward someone.

Also, remember that control over hiring likely means control over firing — a difficult decision you may find yourself making as a manager. Modad says the ability to develop a hard-working employee still makes him feel elated after four years in the executive ranks, but he feels it in the pit of his stomach when he has to fire or lay off someone. In fact, he says staying positive in tough times is one of the most difficult aspects of being a manager.

Ultimately, what you want is to be able to agree with the company’s approach to leadership. “Does the organization feel that people inherently want to do a good job — or [does it believe] that they are lazy and need to be managed as such?” says Modad.

Based on what you hear, consider how confident you will feel in going to bat for your staff with other leaders, or in communicating the corporate mission to your employees — even if raises aren’t granted or jobs are eliminated.

RELATED: Got Laid Off? Here Are the First 4 Things You Should Do

5. Why did the previous manager leave?

A company is only as good as its executive leadership, so it behooves you to figure out if you’ll be supported by your higher-ups. One way to do some detective work is to inquire about why your predecessor headed for the exit, and how long it took them to do so.

If, for instance, their departure was swift, it could be a sign that the C-suite had an unrealistic timeline for results.

“Does the employer understand [you’ll need to] ramp up and learn about the business, or do they expect someone to jump right in and impact revenue immediately?” Steffey says. Asking what your 30-, 60- and 90-day goals are can also provide more insight on this.

Another telltale sign a management role isn’t all it’s cracked up to be? High turnover.

Steffey even suggests checking out the LinkedIn profile of a predecessor to see if they had a good tenure and track record previously. If they did, that raises the question of whether the company will really be supportive of you.

“[That can be] a discerning moment for the candidate to determine if the company knows what it’s doing, or if it’s just too hard on an executive,” she says. “Do they give a person the right tools to be successful?”

Read the original article on LearnVest. Copyright 1969. Follow LearnVest on Twitter.

Businessinsider.com | April 14, 2016 | LearnVestStephanie Taylor Christensen, LearnVest

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