#JobSearch : Mastering the STAR Technique for Your Next Interview. How to Answer, “Describe a time when…” or “Share an example of a situation where…”.
You walk into your interview and as the interview progresses, you hear the words, “Describe a time when…” or “Share an example of a situation where…”. This is one of the most common practices to use, which is known as the behavioral approach. The hiring manager is wanting to test your competency in dealing with tough situations. They want to learn your behavior, to analyze your ability to problem-solve, determine your analytical skills, teamwork orientation, or creativity.
Question: How do you stand out?
This is not the time to be smug, flippant, or terse; it’s time to use the S.T.A.R. technique.
STAR stands for Situation-Task-Action-Result
Situation – For most people it’s pretty easy to plug a work experience into the formula. Was there a group project or a conflict with a coworker? This could be a work experience or volunteer project.
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Task – You start by explaining the task you had to finish and any particular difficulties or challenges that were present. Challenges can be things such as budget or deadline.
Action – Then you describe the specific actions that you took to meet the challenge. You want to focus on things such as your leadership, intelligence and skills without stating them directly.
Result – You finish the narrative by discussing the results of the project. You can talk about what you learned, as well.
You want to be brief when answering this question. Anything over 3 minutes isn’t an answer; it’s bloviating.
It’s also good to close with a declarative statement such as “the project was difficult, but we worked together, and it was worth it.” Keep it short and simple. You also want to try and keep it to the types of traits that the hiring manager is looking for, such as the ability to work together, dedication, and ambition.
The STAR technique can help you ace a difficult part of the interview process with grace and show the interviewer that you are the perfect candidate for the job.
FSC Career Blog Author: Erin Kennedy, MCD, CMRW, CPRW, CERW, CEMC, is a Certified Professional Resume Writer/Career Consultant, and the President of Professional Resume Services, named one of Forbes “Top 100 Career Websites”. Considered an influencer, she is consistently listed as a “Top Career Expert to Follow” on Twitter and LinkedIn.
FSC Career Blog – March 26, 2021