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Strategy: How to Get Anything You Want by Asking Better Questions…“If Humans all Stood Around & Asked for Nothing, we Would All Just Die.”

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“If can ask questions in the right way, you can get anything you want.” Take that from Michael Roderick, a Broadway producer and founder of ConnectorCon, a conference that helps influencers better connect, and Small Pond, a consultancy that helps people build better careers and lives — all by asking better questions.

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It’s the art of the ask that helped Roderick transition from being a high school English teacher to a producer of Tony-nominated Broadway shows in just two years. He has been involved in more than 60 shows, including Scottsboro Boys and Rooms. This — and much of the rest of his success in life, he realized — came down to how he asked questions.

“All the keys to doors you need opened in your life are in other people’s pockets,” he says. Whether you want a job, funding, an introduction, find the perfect car or score a hard-to-get restaurant reservations – it all requires asking questions. “The core of all community is question,” Roderick says.  “If humans all stood around and asked for nothing, the would all just die.”

During his early producing career, Roderick developed strategies for opening doors. While most producers want credit, Roderick knocked on Broadway producer’s doors and made clear he was interested in only learning the trade. While most fundraisers take a cut for funds raised, he made it clear his motives were not tainted by financial gain. Doors opened. His network swelled. Within a short period of time he was credited as a Broadway producer and launched a company to help others achieve their own success.

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“At the time I was reading a lot of psychology literature and started to think critically about what kinds of questions worked better than others.” When you straight-up ask someone for something (a.k.a. “the direct ask” or “the lowest form of question,” Roderick says), “it triggers the flight-or-flight reflex in both parties’ lizard brain, like they’re in the wild and one person is trying to steal the other’s food. Anxiety happens on both sides and everyone freaks out.”

No matter what you’re after in life — a new job, an introduction to that cutie in the office, an insider track on an apartment in a coveted building — honing your question-making mechanism is key. Here are Michael Roderick’s 7 tips for the better ask:

Ask for advice – not favors. Instead of saying, “I think this is a fantastic production and you must put your entire portfolio behind it!” try: “I think this is a really promising show – I’d love to know what you think.” People feel good when their opinion is valued. People feel good when they help others. Help them feel good.

Be specific. Vague inquiries like, “Can I pick your brain?” will get you nowhere fast. Instead, present a very specific problem or need. For example, “My email list isn’t growing as fast as I’d like. Do you have any ideas why not?”

“Be as succinct as possible,” Roderick says. “Present them with a question they can answer in 5 minutes in an email, or 10 minutes on the phone.”

Be interested in others’ success. “Everyone wants to rise together,” Roderick says. Approaching potential partners with enthusiasm for their accomplishments makes it easier to share with them your goals — and brainstorm ways to come together. “Have a conversation around the idea of how your goal is to make them even more successful.”
Respect that time and expertise is valuable. Recognize when you’re asking for information or a service that the other person may charge for — like consulting services. Open these conversations with, “I realize this is the kind of information you may get paid for.”

Be a person. “People with boatloads of money expect you to ask them to write a check — they get that ask all the time,” Roderick says. If you truly get to know someone — no matter their financial status — that is when you connect with them, and that is where true networking magic transpires. Common interests, family, backgrounds — this is the stuff of human emotion and connection. Go there.

Find ways to be helpful. If you know people as people, you can identify ways to help them — whether it is helping their kid get into a good school, hard-to-get concert tickets or a vendor referral.

Practice your ask. “If you ask a good, succinct question, a person in authority will already see you in a positive light – because your communication is better than 90 percent of people,” Roderick says.

Named to AOL’s “Personal Finance influencers to follow on Twitter,” I blog at WealthySingleMommy.com and tweet @JohnsonEmma. Let’s chat.

 

Forbes.com |  January 17, 2015  |  Emma Johnson

#BestofFSCBlog : #JobSearch -Five Things Your Recruiter Won’t Tell You. When You’re Working with a Recruiter, you Have to Ask a Lot of Questions.

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If you work in business or the professional world, it will be helpful to you to have a relationship with a third-party recruiter, sometimes called a search professional or recruiter. Not every job-seeker has a recruiter-friendly resume, but many job-seekers do.

Some bosses inspire to be your best self, both professionally and in your everyday life. Others make every day seem tense, dreary and frustrating. Learning how to deal with a bad boss is an important step to career happiness. (image credit: William (Tactum Macula) Walsh on Flickr)

What’s a recruiter-friendly resume? It’s a resume that looks like what the hiring manager expects to see, or as we say at Human Workplace, ‘a resume that makes you look like you were born and raised in a petri dish to do this job.’

Recruiters are paid by employers to find them candidates they can’t find on their own, so if your resume is less conventional, or if it’s off-beat or quirky, you might not be a recruiter-friendly candidate. If not, that’s okay! There are plenty of other job search channels still available to you. 

 

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What Skill Sets Do You have to be ‘Sharpened’ ?

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A well-established, credible and human recruiter in your corner is an incredible asset. That’s not only true for job-seekers. It’s true for hiring managers and HR leaders, too! When I was an HR leader, I relied on my search partners to fill jobs we couldn’t have filled on our own. They were an extension of our team.

In every field you’ll find solid and upright folks and people who have no business handing out business cards. We hear from job-seekers way too often who have horror stories to tell about unscrupulous or not-ready-for-prime-time recruiters who wasted their time, steered them wrong and crushed their mojo — but only temporarily!

When you’re working with a recruiter, you have to ask a lot of questions. You can’t blindly follow your recruiter’s advice. You have to determine whether your recruiter is a credible advocate for you, first.Here are questions to ask a recruiter when you’re contemplating allowing him or her to represent you in your job search.

Here are five things your recruiter may not tell you unless you ask, ask, and ask again. Don’t take ‘no answer’ for an answer!

1- They Won’t Tell You Their Client Has a Toxic Workplace 

One Monday morning I saw a new job opening posted in my news feed. “This is a great company!” said the recruiter who posted the ad. I had heard his name before. I wrote back to him right away. “I might have the perfect candidate for this job,” I said in my message. “What is it that makes this a great company, in your opinion?” The recruiter wrote back. “Are you kidding or serious?” he asked in his message. “It’s a job opening. It pays you money that you use to buy things.”

I wrote back. “I’m serious,” I said. “Do you just put ‘It’s a great company?’ in all your job ads, automatically?” The recruiter wrote back again. “Grow up,” he said. “Everyone knows that is filler.”

Imagine being so cynical that you’d add “Great company!” to every job ad, call it ‘filler’ and expect everyone to know that it’s not true? You deserve to work with people who deserve your talents.

Ask your recruiter to tell you why you should consider taking any job s/he’s proposing to you. What makes the company great? Ask for specifics! As my friend Marla says, “Whenever a company’s recruiting literature drones on about trust, that means there’s no trust. When they have it, they don’t need to talk about it.”

Let’s remember how recruiters get paid. They get paid to fill job openings. They get paid when you accept the job offer. You only have to stay for ninety days. If you bail within ninety days, the recruiter has to find someone else. Are they going to tell you it’s a toxic work environment? Not if they want you to take the job, they won’t!

The recruiter will not have to sit in your chair and do your job. That will be your burden, if you walk into the wrong place. Ask a lot of questions about culture. Ask about turnover. Ask the recruiter why the job is open, and don’t get all your research from your recruiter! Check out the organization’s Glassdoor reviews as well.

2- They Won’t Tell You If The Company’s In Trouble

We had a client years ago who went on a job interview and was surprised to walk through row after row of empty cubicles when she got there. The cubicles weren’t the sort of empty cubicles that scream “We’re trying to find people to fill these cubicles!” They were the kind of cubicles that say “Don’t work here! Three-quarters of the staff has already been laid off, and no one has taken the time to get rid of all these empty cubicles!”

Our client asked some pointed questions about the company’s future. The in-house recruiter was huffy. When our client got home, she called the third-party recruiter who had sent her to the interview. “Well, they’re going through a restructuring, and you’ll help them turn the corner,” her recruiter said.

Our client got suspicious. She started digging around and found the employer on every analyst’s list of companies most likely to declare bankruptcy. She cut her interview process short. The last thing the headhunter said to her was “You’re making a big mistake.”

The company went out of business a few months later. You can’t blindly go on a job interview assuming that because someone is hiring, they must be doing well. Organizations hire for a lot of different reasons. They sometimes hire new people to wind up the business and turn out the lights. That’s fine if it’s a consulting job at a healthy hourly rate.

Nobody wants a full-time job that’s not only going to end in a few months but also that’s going to elicit the question from every interviewer you ever meet in your life going forward, “Why did you go to work for those guys just as they were tanking?” Good question!

3- They Won’t Tell You It’s a Dead-End Job

When my youngest was a baby, I had a regular babysitter, Emily, who was a student at our local university. She moved to Chicago and got a job right away when she graduated. One day Emily got a call at work from a headhunter. She called me to tell me. “So exciting!” she said. “He told me about a better job at a company in downtown Chicago.”

“What makes it a better job than the one you have?” I asked her.

“He asked me some questions about my current job and said this new opportunity is a better job,” Emily said.

“Oh dear!” I said. “He will say that to get you to go to the interview. That’s how he gets paid. It may be a better job, or it may not. Most jobs don’t have six weeks vacation and free grad-school tuition at a top university the way your current job does.”

“I didn’t think of that,” said Emily. “The headhunter said one thing that was odd, I thought.”

“What was that?” I asked, my maternal instincts going on full alert.

“He told me not to mention the words ‘career path’ at the interview,” said Emily. “Evidently at this company they don’t like to have their job applicants ask about the career path.”

“What!?” I snorted. “That means there is no career path. That means it’s a dead-end job. They want you to take the job and come to work at the same desk for the next fifty years. Maybe you should go on the interview just for the learning experience. If you do, I have one suggestion. Make sure and use the term ‘career path’ at least once in every sentence, just to see what happens.”

Emily did just that. She said the interviewer nearly fell out of her chair. Emily never heard from the company or the headhunter again, but she got a tremendous job with a consulting firm soon after.

4- They Won’t Tell You When The Employer’s Requests Become Unreasonable 

Remember how third-party recruiters get paid. They don’t get a dime unless you accept the employer’s offer. An unscrupulous recruiter will encourage you (or even browbeat you) to stay in a broken and mojo-crushing recruiting pipeline. If you drop out, they lose.

They’ll tell you to do whatever the employer asks you to, down to creating free work for the employer and interviewing four, five or six times with different people. They’ll tell you to take endless online tests and putting up with delays and weeks of radio silence. They’ll tell you ignore red flags that scream “Believe me, you don’t want to work here!”

Know before you get into any recruiting pipeline how many interviews are reasonable (three visits to one employer is the limit we suggest — if they can’t make a decision in three visits, they’re too wimpy to be mentors who can help you) and what you will and won’t do before you see an offer letter.

I don’t want you to perform work for free. A good rule of thumb is this: one request for one one-hour project to see how you operate is reasonable during a hiring process. That could be the creation of a writing sample or some lines of code. After that, you can meet any additional requests for free work with the soft reply “I’d be happy to complete that project on a consulting basis. Shall I fill you in on my hourly rates?”

5- They Won’t Tell You To Refuse A Lowball Offer

Last on our list, a skeevy recruiter who’s trying to shove you into a new sardine can won’t tell you when a job offer is below market. They’ll tell you just the opposite. They want you to accept the job, so they’ll tell you the offer looks great. Way back in 1979 when I first hit Chicago as a nineteen-year-old punk rocker, I went looking for an office job.

I didn’t realize when I moved to Chicago that the drinking age there was 21. In New York the drinking age was 18, so I could work in good restaurants that served alcohol. I made great money waiting tables. I did the same thing when I got to Chicago, but when the outdoor cafe where I worked closed up for the winter, I needed a new job.

That’s when I got the bad news: I couldn’t work in any restaurant with a liquor license. I had to go indoors to type and answer the phone.

I walked into an employment agency and filled out some forms. Right away they sent me to interviews — one miserable environment after another. They said “It will be wonderful if you can get four dollars an hour” even though I saw tons of jobs in the Chicago Tribune advertised for five dollars an hour or more.

“Why are you diminishing my experience?” I asked my employment counselor. “Is it to prepare me to take the first offer I get, whatever that offer is?”

She nearly fainted in front of me.

Remember how recruiters get paid. If you don’t take the offer, they don’t get a penny. There are recruiters who will tell you that you have nothing of value to offer and that they’ll have a hard time placing you. Walk away from anybody who insults you or denigrates your background.

They will tell you that your skills are a dime a dozen. Don’t believe them! The first person who has to believe in you, is you.

Whether we’re talking about employers or recruiters, you have to remember that only the people who get you, deserve you. Take a huge grain of salt with everything you hear from a person whose financial interests lie in getting you hired into a new job, and keep your B.S. meter close at hand!

 

 Forbes.com | February 6, 2015  |  Liz Ryan 

 

Your Career: 5 Things Recruiters Look For on Your Social Media Profiles…Did you Know that 93% of Recruiters Currently Use or Plan to Use Social Media to Find Candidates?

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It’s no surprise that recruiters are turning to social media to scope out potential employees. Therefore, it’s essential that candidates understand what recruiters are looking for online. These elements of your profiles are making a big impression on recruiters — for good or for ill.

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93% of recruiters currently use or plan to use social media to find candidates

93% of recruiters currently use or plan to use social media to find candidates

Did you know that 93% of recruiters currently use or plan to use social media to find candidates? That little fact should make you think twice about posting that potentially career-ending rant or pic online … hopefully. Here’s a list of how recruiters are using social media to find qualified candidates in today’s digital and social age.

1. Searchability

First things first, you want recruiters to be able to find you easily online, so help them out by keyword-optimizing your profiles, but also be wary of listing some of the most commonly overused buzzwords that turn recruiters off. In Jobvite’s 2014 Social Recruiting Survey, 82% of recruiters consider “their social recruiting skills to be proficient or less,” which makes your job as a qualified candidate trying to get discovered a bit more difficult than you’d expect. Don’t worry, we’ve got you covered. To learn how to attract more recruiters to your LinkedIn profile, see this post.

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2. Who You Know

Just as in real life, the better connected you are in the business world, the better your chances are of getting noticed. Recruiters use social sites to see whom you’re connected to, as well, so it’s wise to be strategic about whom you’re connecting yourself with on and offline.

First, look to expand your online network by using LinkedIn’s Get Introduced feature and start reaching out to your immediate contacts for referrals. You’ll also want to consider following some well-known influencers who can lend some expertise in your field of work. The bottom line is, recruiters like to see that you are well-connected and active in your given industry. Think about it, a recruiter is probably more likely to consider a candidate that is already a 1st, 2nd, or 3rd degree connection to someone within his individual LinkedIn network or the company’s network, than someone who isn’t. So, get connected, people!

3. Personality Is Key

Recruiters are looking for someone who is a good fit technically, but, more importantly, there needs to be a great cultural fit, too. Nadine Motaweh, a Recruiting Manager at The Creative Group, indicates that she looks for candidates who have personality and who are able to articulate that effectively online and in person.

“I typically feel most excited about presenting the candidates who I know would go in and show their personality, because technical skills can be taught — being someone I want to spend my whole day with five days a week is not,” Motaweh tells PayScale.

The lesson here is to express your personality in a way that is appealing and professional. Don’t fake the funk and pretend to be someone you’re not. Instead, convey tidbits about your professional and personal life that make you relatable and interesting.

4. Red Flags

Yes, it’s true that we live in the land of the free, but if you’re a job seeker looking for employment, you might want to reconsider the wisdom of practicing your right to freedom of speech on social media. According to Jobvite’s survey, an astonishing 55% of recruiters have reconsidered their decision about hiring a candidate based on their social media profiles, with 61% of those being negative decisions. Keep in mind that hiring personnel are searching for red flags such as posts with profanity, spelling and grammar mistakes, poor lifestyle choices (e.g. drugs and alcohol) broadcasted for all to see, and sexual references. Rule of thumb, if you don’t want your parents to see it, then don’t post it — chances are, a recruiter definitely doesn’t want to see it, either.

5. Engage

Last, but not least, continue to stay engaged with your networks. What does this mean? It means you’ll want to find conversations online that you can participate in and lend your expertise, whether they be industry-related or part of your personal interests.

Staying engaged with your community allows you to expand your network, keep up with the latest and greatest in your industry and hobbies, and provides an open forum for you to offer your expert advise, and so much more. Simply listing your skills on your resume isn’t enough anymore. Recruiters want concrete examples of how you utilized those skills in a real-life setting. Some great avenues to do so are: directly on your profile/resume, in LinkedIn recommendations, and in the conversations you participate in online.

Important note: be sure you know what you’re talking about in your discussions and not trolling, because the last thing you want to convey is that you’re an immature know-it-all. Let’s be smart about it, folks.

To learn how to land a job in three months, read about the seven smart habits of successful job seekers, here.

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