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#Leadership : Overcoming Burnout: 5 Ways To Get Back On Track At Work…What Is Burnout? Career Burnout is a Chronic Psychological Condition Characterized by Exhaustion, Cynicism & a Lack of Professional Efficacy

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Why People Experience Burnout ?  Excessive workloads, unrealistic time pressures and resulting exhaustion certainly contribute to burnout, but they alone are not responsible. Day-to-day social interactions and a lack of civility in the workplace are a primary cause.

Burnout_Woman

“I haven’t seen you smile in a week,” Anne vividly recalls her husband saying. She was in the depths of burnout. She worked as a medical professional in a relentlessly pressure-packed environment, with an unreasonably heavy workload, yet she didn’t think her job was the source of her unhappiness. She had come to blame herself, believing she was simply incompetent.

With the support of her husband and a counselor, Anne began to see that work and misery didn’t have to be synonymous. She realized there was a difference between being busy and burdened, and she regained control, partly by making an effort to pause throughout the day to relax or exercise. Eventually, she even recognized that she could truly be good at her job.

Anne is just one of an increasing number of people who have experienced workplace burnout. “It’s more common than the average worker recognizes,” says Chris Ebberwein, Ph.D., a behavioral faculty member at Wesley Family Medicine, University of Kansas School of Medicine in Wichita and member of the American Psychology Association.  “It can creep into your life and make you start to think unhappiness at work is normal.”

 

What Is Burnout?

Career burnout is a chronic psychological condition characterized by exhaustion, cynicism and a lack of professional efficacy, says Christina Maslach, Ph.D., professor of psychology at the University of California, Berkeley, and author of the Maslach Burnout Inventory. “It’s not simply that people are tired…It’s not just that people have a bad attitude,” she says. “It’s that they’re working in a socially toxic workplace,” one that lacks support and transparency from supervisors and colleagues.

The idea of workplace burnout first gained traction in the 1970s, but awareness of the problem has peaked lately. “The workplace is just squeezing people harder and harder in a lot of ways, and burnout is that reaction to chronic, everyday stressors,” says Maslach. “People experiencing burnout talk about erosion—I love my job, I’m good at my job, but working in this environment is socially toxic.”

Job burnout affects professionals working across all occupations, but appears to be most prevalent among those in service jobs, particularly physicians, 46% of whom have reported experiencing it, according to the Medscape Physician Lifestyle Report 2015.

 

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Why People Experience Burnout

Excessive workloads, unrealistic time pressures and resulting exhaustion certainly contribute to burnout, but they alone are not responsible. Day-to-day social interactions and a lack of civility in the workplace are a primary cause.

“Something as little as someone rolling their eyes can wear away at you,” says Maslach. “It’s also sarcastic tone of voice, being nasty and rude. It’s what you say, how you say it and how you act.”

According to Maslach, There are 6 Areas Where Trouble can Lead to Burnout. These are:

1. Workload: Do you have too many tasks and not enough time to complete them, or too few resources? Is the flow of your assignments unsustainable?

2. Control: Does your job allow you a level of autonomy? Do you have control over what you’re doing and when?

3. Reward and positive feedback: When you do something valuable for your employer, are you recognized for your work? Do you feel appreciated?

4. Workplace community: Do you work in a supportive, transparent environment, or are you surrounded by destructive competition and gossip?

5. Fairness: Is everyone within your organization treated with respect, fair opportunity and equal access, or do you perceive favoritism and cheating?

6. Values: Do you find your work meaningful, or does it require you to compromise your personal values?

 

Overcoming Burnout

If you feel like you’re on the path to burnout, here are five ways to get back on track.

1. Seek input from within your organization.
In many cases, professional burnout is not exclusive to one individual within an organization. Identify other employees who may be experiencing the problem and collaborate with them to start to fix it. “People have to work together to figure out what’s creating a less than ideal working environment,” says Maslach. “Ask yourselves, ‘How do we turn this around?’ See if there are ways for the organization to work with everybody to find a solution.”

A successful example of this is CREW (Civility, Respect and Engagement in the Workplace), a burnout intervention program first implemented in Veterans Health Administration hospitals. Over a six-month period, participants met weekly to discuss respectful workplace relationships and participate in communication exercises. Outside of meetings, they were encouraged to practice positive social exchanges. The program yielded improved civility and decreased burnout more than one year later.

2. Establish new relationships.
If everyone in your office social circle has given up on escaping the burnout rut, it’s time to make a change. Surround yourself with coworkers who want to make positive strides in their work lives and draw support from one another. In “Conquering Burnout,” in Scientific American, Maslach and a coauthor write, “Receiving good vibes from others is an uplifting experience, but so, too, is expressing them to others.”

3. Find meaning in your work.
Identify the most fulfilling elements of your work and dedicate more time to them. If you can, talk to your supervisor about better aligning your responsibilities with your strengths and interests. “If you feel like the projects you’re taking on match what you like to do, burnout will diminish, because you’re enjoying yourself at work,” says Ebberwein.

4. Make a conscious effort to take breaks.
Whether for a few minutes or a few days, take time away to recharge. Set an alarm every 30 minutes as a reminder to get up and move around the office, suggests Maslach in “Conquering Burnout,” and make use of your vacation days. “Some companies love people who never take breaks,” says Ebberwein. “But that praise is moving them down a path to burnout.” If appropriate, talk to your employer about switching to a more flexible work schedule. Customizing your schedule to your needs can offset burnout by giving you a greater sense of control.

5. Change organizations or career paths.
Despite your best efforts, sometimes you can’t possibly overcome burnout where you work. In that case, beating burnout may require you to consider a new job or an entirely new field. “Some jobs are, by nature, difficult, tiring and stressful,” says Ebberwein. “If you can’t say you do it for a specific reason, explore other options.”

 

Forbes.com | June 23, 2015 | Vicky Valet 

#Strategy: The Best Way to Get the Truth Out of a Job Candidate…The Single Most Important Thing you Could Do as an Organization is #Hire the Right People.

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Last week hedge fund manager Jason H. Karp explained during the Milken Institute’s Global Conference that his company’s personality assessment helps reveal positive and negative attributes in job candidates. He went on to say that the personality traits he looks for the most in traders and analysts are openness to change and grit (or resilience).

Man in suit sitting in dark room illuminated only by light from a lamp and looking in camera

“I would argue that the single most important thing you could do as an organization is hire the right people,” Frederick Morgeson, an organizational psychology expert and professor of management at Michigan State University, tells Business Insider. And a key way to do that, he argues, is by investing time, energy, and money into properly conducting personality assessments.

Morgeson says what’s truly unique and commendable about Karp’s tactic is his clear understanding of what he needs for the job and the company. This is the crucial first step to conducting personality assessments the right way.

Why do personality assessments matter?

The point of personality assessments, Morgeson says, is to get an idea of what traits someone possesses and what types of behaviors they engage in so you can assess how well they match up to the traits you believe are really important for success in the job and in the organization.

Questions like, “To what extent do you like trying new or different things?” and, “Tell me about a time when you had to try something new,” for example, would indicate a job candidate’s level of openness to new experiences and change.

job interview

Morgeson points out that if a company hires someone who makes between $50,000 and $60,000 a year, over the course of a 20-year career, that’s at least a million-dollar investment in that person.

According to Tomas Chamorro-Premuzic, a professor of business psychology at University College London and Columbia University and CEO of personality profiling company Hogan Assessment Systems, when tests are scientifically validated, they are better at predicting future performance than interviews, references, and résumés.

Here are the steps you need to take to get the most out of your own company’s personality assessments:

1. Understand your needs.

The first step to personality assessments is figuring out your company’s values, missions, and the needs for the job.

“If you don’t do the work as an organization to make sure that those traits that you’re trying to find in your candidates are in fact the right traits for your organization and for the jobs they’re doing, you’re going to have problems,” Morgeson says.

Businesses need to ask:

  1. What is is going to take to be successful in the job?
  2. What is it going to take to be successful in the organization?

Only once these ideal traits are clear can a business proceed to the next step of assessing candidates’ personalities and their fit.

 

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2. Pick an assessment.

There are thousands of different personality assessments available on the market today. One most people have heard of is the controversial Myers-Briggs Type Indicator test.

Karp said his company looks for openness to change, which is one of the “Big Five” personality traits, another common model for assessing potential new hires.

Collectively, these traits are often referred to with the acronym OCEAN, which stands for openness, conscientiousness, extraversion, agreeableness, and neuroticism. Even though Karp said that neuroticism could lead to what he calls a “nuisance hire” — someone that has potential, but could be a drain on the company — he admitted that he himself exhibits this trait.

Often people will exhibit a mixture of some of these personality traits, Morgeson says, but there are usually a few that stand out to assessors more than others.

interview

3. Beware of common mistakes.

Where companies often trip up, Morgeson explains, is not assessing these personality traits the right way.

“One of the things that the field [fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][of organizational psychology] has struggled with is, we know these personality traits matter for how people perform, but how do we get at them, how do we measure them, how do we effectively assess them?”

Assessors could potentially ask the wrong kinds of questions to discern a personality trait.

“Even though they have an idea of what they want, they’re not engaging in a process that will really help them understand the candidates’ or the applicants’ standing on those characteristics,” he says.

Critics of personality assessments also claim it’s too easy to game these tests. John Rust, director of Cambridge University’s Psychometrics Centre, told the economist that because the expected answers to these assessments are often clear, companies wind up “selecting the people who know what the right answers are.”

Morgeson admits this is especially problematic when using these assessments for hiring, since job applicants are more motivated to lie and tell interviewers what they want to hear. But good personality assessors have ways to know when someone’s lying, he says:

  1. They build a lie/cheat scale into the assessment. One way to do this is to ask a candidate if they endorse something that doesn’t exist. If they answer in the affirmative, this raises the question, what else are they lying about?
  2. When a potential hire’s answers seem too good to be true, they follow up with them about it in some kind of interview process.
  3. They reach out to the candidate’s references and ask them to answer the same question about the job candidate and see if the responses line up.

“The whole point of the hiring process is you’re trying to learn the most you can about an applicant in as many different ways as possible,” Morgeson says.

Businessinsider.com | May 5, 2015 | RACHEL GILLETT

http://www.businessinsider.com/best-way-to-get-the-truth-out-of-potential-hires-2015-5#ixzz3ZIMTjJ5F[/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]