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#YourCareer : How To Stop AI From Taking Your Job. Question: How Will your Industry Look 10 Years from Now? Welcome your Comments.

To start the new year, we have seen top organizations announce layoffs at a record pace. The ever-changing landscape of the job market is more challenging than ever. And now with AI in the mix, it’s getting even more complicated.

Losing your job due to a financial crisis or being replaced by someone who is a better fit is one thing, but losing it to AI seems pretty disappointing. But just like the changing times, you must beat your competition or offer something they don’t. So, how do you stop AI from taking your job? Here are four ways to secure your career and prevent AI from taking over.

Understand What The Future Looks Like

As they say, you must be one step ahead of your competitor. AI is built for the future, but it also has its limitations. Take a step back and understand what the future looks like for your chosen career. How will your industry look years from now?

Business Insider has reported the top jobs that AI will probably replace and the report mentions media, finance, education, and legal jobs to be at the top of the list. To help counteract that, do your research by checking how AI can be utilized in your chosen career. Instead of fearing this tool, learn how to work with it and how to leverage it for your current role.

For example, the future of the finance industry may rely on AI for daily tasks such as creating reports or invoices. Education may also use AI to enhance the learning experience. To learn more about jobs that will be created because of AI read this article of AI Jobs to Consider in 2024.

 

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What Skill Sets Do You Have to be ‘Sharpened‘?

 

Did you know?  First Sun Consulting, Llc (FSC) is celebrating over 32 years in delivering corporate & individual outplacement services & programs to over 1200 corporate clients in the U.S., Canada, the UK, & Mexico!   Visit us @ www.firstsun.com  OR Ask for a Quote for Services at  info@firstsun.com

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Article continued …

List Out the Technical And People Elements

It’s a good step to understand your role and the different technical and people elements that AI can play in it. List down these elements and focus on how you can integrate AI into these tasks. Technical elements include data collection, analysis, reporting, or routine administrative tasks. You can use AI to help you become more efficient in these tasks.

Here’s a quick sample of what your list can look like:

  • Responding to emails
  • Creating reports
  • Scheduling calls with clients

How AI Can Help

  • Use AI to create prompts and templates for email responses. Make sure to personalize.
  • Use AI for research but make sure to verify the information before proceeding
  • Use AI to automate sending out your calendar so clients can book directly

People elements can be communication or customer service focused. A great example would be using AI to create responses but adding a personal touch that these automated tools cannot do. Of course, some projects are better suited to be 100% human. For example, leadership skills and responding to the emotional needs of your clients and colleagues cannot be replicated by AI, which is a good thing!

Level Up Your Technical Skills

In today’s world, staying ahead means honing your tech skills. Whether you’re a coding whiz, a data guru, or a digital enthusiast, leveling up your technical skills is non-negotiable. Ever thought about enrolling in online courses tailored to your role? It’s a great way to boost your efficiency and increase your value for your team.

Let’s not forget the myriads of YouTube tutorials with tech tips and tricks. There’s something for everyone, whether it’s coding hacks, writing techniques, or gadget guides. After all, learning never stops—it’s the secret sauce to climbing the career ladder or navigating new horizons. AI will never be a one-stop shop for everything so being a specialist will help differentiate you as a leader in your space.

Leverage AI In Your Current Role

Don’t let AI intimidate you – let it empower you instead! Imagine making AI your trusty sidekick; you are not just completing your tasks but also consuming less time. And with this newfound efficiency, you can tackle more projects or explore new ventures. AI has your back, whether you’re eyeing career advancement, craving new opportunities, or simply longing for a well-deserved downtime. It can be more than just a tool. It’s your partner in crime, amplifying your efforts and opening doors to endless possibilities.

The digital world is ever-changing, and new devices will emerge from time to time. Do not let these artificial tools replace your skills. Instead, allow it to enhance your capabilities and emphasize your value. Without humans, there will be no AI. Be the master of these tools and pave your way to a better workflow, securing your job, or career advancement.

 

Forbes.com | February 27, 2024 |

#JobSearch : Career Reinvention Is About More Than Just Skills: 3 Areas Critical To Employability In The Future Of Work. A MUst REad for All!

The future of work is here. And as Jack Kelly highlights in this sobering Forbes.com article, life is not going to be as comfortable as we remember it pre-pandemic and we must become self-reliant and entrepreneurial when it comes to our careers.

This may feel exciting for some and downright terrifying for others. What used to be a choice, is now becoming a guarantee: We will all need to reinvent ourselves multiple times throughout our careers to remain employable.

Those who resist may find themselves in an uncomfortable reality in the not-so-distant future. But even those who are ready to embrace the situation may not know where to begin.

Here’s how to remain employable in a volatile and ever-advancing market:

1) Reinvent expertise. This is traditionally how most professionals think about career reinvention. Building new skills through formal education, online courses, applied experience and self-created projects is a great habit and something all professionals should pursue.

Although some companies are leading efforts to upskill or reskill their workforces, this is still an emerging concept and most of those roles tend to be in technology fields where there’s a talent shortage. Since many organizations are not offering these programs or sadly, not proactively encouraging their employees to reskill, the onus is on the individual to drive this process. Here’s how:

  • Regularly take inventory. In today’s labor market, it doesn’t take long for skills to go stale, especially when it comes to technology solutions. While many employees go through some type of annual performance review, these are often rushed, unstructured and focused on the company’s performance metrics (vs. broader market skills). It will benefit you to review your accomplishments annually, update your resume and LinkedIn with new abilities, and identify any skills gaps that may exist. Specifically, take note if you realize that you’ve gained few new marketable skills in the last year. At the pace we’re moving, even one year with limited growth can set you behind.
  • Follow the market. Many employees focus on how to be successful internally at their organizations, which makes sense because this is likely what they’re measured on and where they earn a paycheck. However, make time to look externally as well. It’s easy to become myopic and the reality is what your company is focusing on may not be what the broader industry is doing. If your company is remaining stagnant when your competitors are moving forward, it may be time to take it upon yourself to upskill.
  • Make a plan. Once you’ve done your market and self assessments, take action. There are so many resources available today to increase your skills and knowledge, many low cost or no cost. Plan to take two LinkedIn Learning courses monthly, raise your hand to be on the board of an industry association, volunteer to lead the new retention task force your company is instituting, enroll in a business course at a local community college, select a new technology App or system to master. My favorite strategy is putting yourself into rooms where you’re the least qualified, which forces you to improve your skills while being surrounded by others who can help advise you. The list of possibilities is endless, but you need to schedule it and follow through. Most professionals have a lot of things competing for their time, so if it’s not a priority, it won’t happen.

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What Skill Sets Do You have to be ‘Sharpened’ ?

Article continued …

2) Reinvent brand. Whether or not you’re consciously building a brand, others observe what you do and develop their own conclusions. While you can’t necessarily control what others think, you can engage in behaviors that portray the brand you aspire to, and ensure the great work you accomplish is visible.

While you may balk at the necessity of this, you may change your mind when you realize the people around you who are landing stellar opportunities aren’t more talented or experienced, they just do a better job of broadcasting their skills and achievements. As Carla Harris points out in her book “Strategize to Win,” many decisions about your career are made when you’re not in the room, so if key decision-makers aren’t aware of your expertise, you will get overlooked, fair or not. Here’s how to create a visible brand:

  • Do great work. Whether in the boardroom or mailroom, building a trusted brand starts with being known as the person who gets the job done while being a role model to others in terms of work ethic, attitude and reliability. Create a strategy to measure your progress, even if it’s not a built-in aspect of your job (e.g., Sales, billable hours), and strive to improve your performance through building efficiencies, reducing costs or engaging creativity. What employers value more than anything today are employees who are agile, resourceful, and continuously learning. Regardless of your title, be that person and you’ll always land on your feet.
  • Create a visibility strategy. Doing great work is a must, but others need to know about it. If your organization is highly siloed, your manager tends to overlook recognition or your role doesn’t have a formalized measurement that ends up on a distributed report, it’s likely others aren’t fully aware of your contributions. Create a dashboard or scorecard for yourself and share it with your boss and team. Make it a habit to celebrate team accomplishments in staff meetings, including your role in the project. Volunteer for committees or projects that expose you to new colleagues and leaders so others become aware of your capabilities. Worst case, these steps may save you if your manager unexpectedly leaves or your company experiences a RIF, and best case, you may be hand-selected for a juicy new role. For more tips, click here.
  • Define your brand. Most don’t reflect on the question, “What do I want to be known for?” However, the answer to this is what defines the behavior guidelines for your professional brand. No, you can’t control what others’ think of you, but you can control your actions, which give others the criteria for making a judgment. If you want to get a promotion, show up to meetings on-time, prepared to contribute and ready to display leadership qualities like recognizing contributions and offering ideas. Knowing your goals and what attributes define someone who is successful attaining those goals will inform your actions, which others will notice. Take time to define your brand when you’re starting a new role, project or team. Then, determine the behaviors that make someone effective and exhibit them. Follow through on your social media and how you introduce yourself.

3) Reinvent connections. Your network is likely constantly evolving through work, community and social connections, even if you’re not putting too much effort into it. Imagine what could happen if you invested just a bit more?

More than anything, your network is the lifeline to career opportunities. Up to 70% of jobs are never posted, which means the only way to learn about them is through a connection, and 98% of Fortune 500 companies use Applicant Tracking Systems (ATS) according to Jobscan, which often weed out 75% of applications before they reach the recruiter. Unfair? Yes. The Covid-19 pandemic highlighted what we already knew: job security is a myth and even stellar performers are susceptible to a deflated economy. So, while reinventing your skills is a fantastic start, great performance can get you only so far. The rest is about who knows what you know. Here’s how to reinvent your network:

  • Take stock, then take a step further. You already have a great network, but you may not have thought about it. Go through your email, texts, Venmo, social media and other contact lists to learn more about the network you already have. Are you connected online? Have they changed jobs? Do they know your target? What could be learned from a 15-minute phone call? The people in your network are constantly evolving, so don’t underestimate their value in your reinvention. Reach out, share your current career goals, and be curious about theirs. You may just find that you can mutually benefit one another’s careers in a way you hadn’t imagined. See here.
  • Branch out. If you’ve been growing your network organically, it may be time to get more strategic. In this article, Herminia Ibarra describes a method for auditing your connections and ensuring you’re being thorough in your outreach. For example, are you networking in diverse groups outside of your normal circles? Have you considered who you’d like to meet to get to the next level of your career and started to follow their work? Much of what makes networking successful in the moment is planning ahead and giving yourself a lengthy runway to develop the relationship, so start before you need it.
  • Make it a habit. Like exercise and healthy eating, networking and building connections needs to become a way of life to be most effective. In the same way cramming in a few Peloton sessions won’t help your cholesterol numbers one week prior to your health checkup, reaching out to new contacts when you’ve just lost your job won’t quickly solve your employment woes. Your best bet is to first consider most people you meet a valuable part of your network. Connect with new colleagues on LinkedIn. After attending a webinar, reach out to thank the panelists and organizers. On you next Zoom event, jot down a few people you’d like to get to know better and follow up. Next, implement Ibarra’s strategy of proactively diversifying your network with industry thought leaders, diverse cultures, geographies, ethnic and age groups, and some super connectors. Once you start building outreach into your routine, it’ll feel like you’ve forgotten something if you don’t engage.

 

While two-thirds of Americans believe technology will eventually take over about 50% of current roles, over 80% of those same people believe their roles won’t be impacted. We need to face reality. Our careers will morph and change with innovation, which is moving at an accelerated pace, and no one is going to manage your career as well as you.

Happy hunting.

 

Forbes.com | October 20, 2020 | Dawn Graham 

#CareerAdvice : The Future of Work- Four #JobSkills the #HRLeaders of the Future will Need…It’s Time For the Oft-Maligned #HumanResources Function to Kick Old Habits & Drive Businesses Forward. That will Take HR Leaders with Broader Skill Sets.

How would you characterize your past employers’ HR departments? Chances are terms like “administrative,” “reactive,” “transactional,” or less-flattering terms come to mind.

Human resources originally evolved out of a personnel-based function rooted in administrative and compliance-driven tasks that historically haven’t been perceived as adding value to organizations in the same way that sales, marketing, or engineering do. And if you dissect old-school HR teams, you’ll find many practitioners who’ve spent most of their careers in the field; career paths have tended to be linear, rising from coordinator to manager, ultimately all the way up to the top chief human resources officer (CHRO). This career path meant the function was rarely infused with perspectives and practices from outside the field, and often led to insular ideas on what it means for an HR professional to support the business.


Related: What would an HR department that worked for employees actually look like?


Times are changing. According to a recent reportissued by HR Open Source (HROS), the community platform for HR professionals that I cofounded, 68% of current HR professionals have worked in fields outside of human resources. Inevitably, they’re steadily cross-pollinating the HR function with new skills and ideas that organizations should be all too eager to embrace. Still, modern HR requires more than a semantic shift from “human resources” to “people operations.” It requires broader capabilities and job skills than have typically been demanded of HR professionals in the past–allowing them to tackle critical issues ranging from sexual harassment to emerging recruiting technologies, not to mention a business and industry acumen to rival their executive peers.

With those needs in mind, here are a few big-ticket skills that HR leaders will need in order to adapt to the future of work.


Related: What is HR doing to make sure there aren’t more #MeToo moments?


1. LEARNING AGILITY

According to HR tech analyst William Tincup, there are over 24,000 HR software tools on the market today, with recent estimates valuing the market at some $400 billion. Artificial intelligence, bots, blockchain, automation, and technologies are rapidly transforming the HR technology ecosystem. But that’s no guarantee they’ll all be adopted, let alone implemented properly. Indeed, separating hype from substance and finding effective ways to harness emerging technologies in order to execute an effective people strategy is now a vital skill. This is particularly true in small to mid-size organizations where HR leaders often run lean teams without dedicated HR analysts to advise them.

So if you’re planning a career in HR or looking to hire human resources professionals who can lead your organization into the future, fluency with technology and the ability to learn about new tools and practices should be a top priority.

 

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What Skill Sets do You have to be ‘Sharpened’ ?

Continue of article:

2. CREATIVITY

Something transformative seems to have happened over the last decade or so. As the field of “employer branding” matured, HR added a rarely used term to describe itself: “creative.” HR is now on the front lines of most company’s branding efforts, telling stories and shaping prospective hires’ perceptions of what it’s like to work in your organization. That’s pushing HR professionals to coordinate with marketing teams, making sure the organization’s people narratives support and align with its consumer branding. As a result, modern HR leaders need to think much more creatively than their predecessors. They should understand social media and digital engagement as well as the types of compelling and authentic messages to attract the right talent.


Related: 4 emotionally intelligent HR policies employees may suffer without


3. BUSINESS AND DATA ACUMEN

While hardly a new skill set for HR executives, the complexity of modern business and the expectation that HR leaders will be trusted advisers to the CEO make deeper business and operational knowledge all the more critical. Effective HR leaders now need a strong grasp of their organizations’ business model and market strategy, industry dynamics and competitive landscape, and how all those components impact human capital–from hiring and performance to diversity and inclusion. What’s more, HR leaders will need to develop adaptable people strategies that can evolve with the business.

So it’s no surprise that one of the most significant shifts in the field over recent years is the focus on data. In the recent HROS report, “people analytics” was the field with the highest increase in expected impact (22%) among HR professionals, 48% of whom said their organizations planned to invest in people-analytics software over the next three years. This means that modern HR leaders have growing access to enormous amounts of data on recruitment, retention, performance, productivity, employee satisfaction, and more. How they gather, evaluate, and ultimately interpret that data to drive their strategy is what’s really important.

4. STORYTELLING

Any effective leader who represents and manages employees needs great communication skills, and HR leaders are no exception. But skill with narratives that can influence and engage people–both inside and outside the organization–will be even more vital in the future. As human resources becomes an ever more public-facing function, HR leaders will need to be able to articulate an organization’s value propositions as an employer, not just as a company that sells a product or service. And being able to connect with a broad range of audiences through compelling stories is key. It’s what inspires people to rally behind a company’s mission and purpose–and, ultimately, decide to apply to jobs there and stick around once hired.

This list of emerging job skills for HR leaders is far from comprehensive. Empathy, compassion, emotional intelligence, knowledge of diversity and inclusion issues, coaching, and more are all vital elements of HR’s expanding role. Which traits might be more critical than others may depend on the leader, the company, and its culture. Still, a broad skill set is vital–not just to bring HR out of the back-of-house position where it’s long languished, but to bring entire companies forward into the future, too.

Lars Schmidt is the founder of AMPLIFY//, a recruiting and branding agency that helps companies like Hootsuite, NPR, and SpaceX reimagine the intersection of culture, talent, and brand. He’s also the cofounder of the HR Open Source initiative.

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FastCompany.com | July 24, 2018

Your #Career :The #FutureOfWork – How to Prepare your Kids for Jobs that Don’t Exist Yet…. #ArtificialIntelligence will Rule the Jobs of the #Future , so Learning How to Work with It Will be Key. But the Skills Needed Might Not be What you Expect.

With total robot domination seemingly impending, preparing the next generation for the future of work can feel like a lost cause. But fear not, the future may be brighter than expected.

“There’s three job opportunities coming in the future,” says Avi Goldfarb, coauthor of Prediction Machines: The Simple Economics of Artificial IntelligenceHe divides them up into people who build artificial intelligence, people who tell the machines what to do and determine what to do with their output, and, finally, celebrities. This last category comprises actors, sports players, artists, writers, and other such luminaries surrounding the entertainment industry.

2017 report from Gartner concludes that artificial intelligence will create more jobs than it kills. In particular, the report singles out healthcare and education as areas ripe for growth. But the handling of artificial intelligence is where Goldfarb thinks an overwhelming number of those new jobs will be created.

“We’re moving toward more equality of opportunity,” says Goldfarb, noting the steady increase in overall access to technological tools. “But that doesn’t mean equality of outcomes.”

He thinks even human-centric positions in nursing and education will require a proficient understanding of artificially intelligent tools as the technology becomes a more routine facet of those jobs. For example, to assist with home healthcare for elderly populations, little robots have emerged to help patients remember to take their medications or go for a walk. These bots are still nascent, but it’s not hard to imagine a world in which nurses have to understand how to help patients set reminders or even be able to communicate with these devices remotely as a way of checking in on a patient as part of their jobs.

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What Skill Sets do You have to be ‘Sharpened’ ?

Continue of article:

“The most valuable combinations of skills are going to be people who both have good training in computer science, who know how the machines work, but also understand the needs of society and the organization, and so have an understanding of humanities and social sciences,” he says. “That combination, already in the market, is where the biggest opportunities are.”


Related: Welcome to the first day of work for the class of 2025


HUMANITIES

So how does one prepare to lead these artificially intelligent machines into the new world? Oddly enough, a liberal arts education might be the best antidote to automation, says Goldfarb. While he believes that most people will need a basic understanding of computer science, he thinks that studying art, philosophy, history, sociology, psychology, and neuroscience could be key to preparing for the future. These studies will help young people to have a broad range of knowledge that they can use to put artificial intelligence to its best use.

Experts who study the future of work agree that our ability to make sense of the world is our biggest asset in the wake of automation. While artificial intelligence is good at narrow, repetitive tasks, humans are good at coming up with creative solutions. Anything you can do to get your child thinking creatively will no doubt help prepare her for joining the working world.

DON’T SPECIALIZE

In addition to embracing the humanities, Amir Orad, CEO of business analytics software Sisense, says that children should be multidisciplined. “Our tradition of schooling from the Industrial Age makes you really, really good at one thing,” he says. “I think that’s very dangerous for the next generation.”

Parents should encourage kids to be good at more than one thing as a way of being flexible, he says. By choosing interdisciplinary courses of study, kids will not only develop a variety of skills, they’ll also be knowledgable about more than one subject area, giving them some adaptability as jobs change. Another way to think about it? Try out a lot of different stuff. Having a variety of experience will prove valuable in the future, he says.


Related: These are the 5 “super skills” you need for jobs of the future


STAY TECH SAVVY

One more piece of advice from both Goldfarb and Orad is to expect the unexpected. “Fifty years ago, the idea that people would be social media marketers wasn’t imaginable,” says Goldfarb. Artificial intelligence and automation will change the jobs landscape in ways that can’t be anticipated. Kids should be engaged with both culture and the latest technology, he says. Whether that means engaging on a new social media app or learning how to edit video for fun, kids should be allowed to play intuitively with technology.

Because of how cheap technology has gotten, Goldfarb says, this means that more people have more access to the kinds of technology and tools that will prepare them for the future. However, that doesn’t mean that all kids will be on equal footing in this technologically advanced future. There are still pockets of the U.S. without quality internet. The Federal Communications Commission reports that 24 million people don’t have high-speed internet. Meanwhile, roughly 11% of Americans don’t have broadband at all, according to PEW.

“We’re moving toward more equality of opportunity,” says Goldfarb, noting the steady increase in overall access to technological tools. “But that doesn’t mean equality of outcomes.”

 

FastCompany.com | June 27, 2018 | BY RUTH READER 3 MINUTE READ

#Leadership : Screw #EmotionalIntelligence –Here’s The Key To The #Future Of #Work …This Y Combinator Alum & Former #IBMWatson Strategist Believes the Market Value of One Particular Capability will Soon Outpace EQ.

On the walk back from her high school, Max drops by the corner bodega to pick up a NeuroStim pill, a prescription neuroplasticity stimulator. She’ll pop it at exactly 10 a.m. tomorrow as she sits down to take the “AEI.” NeuroStim will accelerate her brain’s ability to create new synaptic pathways, helping Max quickly learn new behaviors and spot new connections when exposed to rapidly changing stimuli. The AEI is a standardized test, implemented 10 years ago, in 2035, to replace the SAT. It has become a globally accepted metric for aptitude and projected performance in the modern workplace.

Colloquially called “the Qs,” the AEI tests three variables:

  • Adaptability quotient (AQ)
  • Emotional quotient (EQ)
  • Intellectual quotient (IQ)

While each “Q” matters, the AEI weights AQ the most. Strong scores in adaptability mean that you’re eligible for the “salaried track,” which leads to a three-year contract with an employer that commits significant sums toward your retraining every one to six months.

With lower scores, you must rely on the “gig track,” which can mean more flexibility and higher near-term rewards, but only short-duration contracts and no supported retraining. There is no inherent safety net if you bet too long on the wrong gigs in dying industries instead of continually refocusing on emergent needs.

Welcome to the future.


Related: This Is The Mind-Set You’ll Need To Thrive In The Future Of Work


WHY ADAPTABILITY WILL SOON MATTER MORE THAN EVER

It’s no secret that technology is changing at an exponential rate, requiring us to learn faster than humans have ever had to before. The behaviors we’ve honed for decades will become obsolete in a few short years. Our off-the-shelf “neuroplasticity” might not be enough for us to succeed in a 45-year (or, likely, longer) career, where each year’s work dramatically differs from the last’s. As a result, our “adaptability quotient” (AQ) will soon become the primary predictor of success, with general intelligence (IQ) and emotional intelligence (EQ) both taking a back seat.

In the late 1990s, we witnessed an emotional intelligence boom, with scholars and psychologists led by Daniel Goleman arguing that we’d been over-indexing on IQ instead of prioritizing the “people side” of smart. In business, the concept of EQ was course altering, taking even Goleman by surprise, “particularly in the areas of leadership and employee development,” as he reflected in 2012.

But while EQ is important, it’s only one leg of the stool. I subscribe to psychologist Carol Dweck’s “growth mind-set”: IQ and EQ aren’t fixed properties but can be developed through dedication and hard work. I believe AQ works similarly: Some of us are born with more potential to adapt, but each of us can get better at it over time. We all have that friend who loathes change and another who thrives on new experiences. We’re already aware that AQ exists and varies from person to person, but we’re not talking about it enough–and don’t have a compelling way to test or improve it.

To help fix that, it’s worth looking at a few examples of how AQ plays out at societal, organizational, and individual levels.


Related: 5 Habits That Let Emotionally Intelligent People Adapt To Anything


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NATIONAL AQ: SWEDEN VERSUS THE UNITED STATES

The New York Times published a fascinating article last month on Sweden’s approach to automation and the impact to their collective livelihood. Times reporter Peter S. Goodman interviews Mika Persson, a remote mine operator who tests self-driving vehicles to replace truck drivers.

Persson doesn’t fear automation because of Sweden’s strong social safety net; the government provides healthcare and free education, and employers finance extensive job-training programs. As the Swedish employment minister tells Goodman, “The jobs disappear, and then we train people for new jobs. We won’t protect jobs. But we will protect workers.” Plus, Swedish unions “generally embrace automation as a competitive advantage that makes jobs more secure,” Goodman writes.

He notes that the U.S. healthcare system, by contrast, is largely dependent on employers, so “losing a job can trigger a descent to catastrophic depths. It makes workers reluctant to leave jobs to forge potentially more lucrative careers. It makes unions inclined to protect jobs above all else.” Goodman cites a recent Pew survey, in which 72% of Americans report worrying about automation, alongside a European Commission survey finding 80% of Swedes feeling positively about it. If the AEI test existed today, I think Sweden as a whole would receive a higher AQ score than the U.S.

ORGANIZATIONAL AQ: IBM VERSUS KODAK

According to a 2012 report by Innosight that crunches almost a century’s worth of market data, corporations in the S&P 500 Index in 1965 stayed in the index for an average of 33 years. By 1990, average tenure in those upper ranks had narrowed to 20 years, then fell to 18 years in 2012. It’s now forecast to shrink to 14 years by 2026. At the current churn rate, writes AEI’s Mark J. Perry about these findings, about half of S&P 500 firms will be replaced over the next 10 years as we enter “a stretch of accelerating change in which lifespans of big companies are getting shorter than ever.”

IBM, my previous employer, is among the 12% of companies that made both the 1955 Index and the 2016 Index. Why has it succeeded for so long? I’d argue–and I’ve seen it firsthand–that IBM has a strong organizational AQ. On Day 1 of my corporate training in Herndon, Virginia (mandatory for every U.S. employee), I distinctly recall a slide about IBM’s core competency: IBM is not a hardware company, nor is it a software company, it harped–IBM sells innovation.

Innovation naturally evolves, thus IBM has well positioned itself to ride the shifting tides over the years. From 1880 to 1924, IBM sold tabulating machines; in 1933, electric typewriters; in the 1960s, it was one of the first on the market with mainframe computers. Since then, IBM has profited on everything from PCs to scanning tunneling microscopes to software and management consulting. While at IBM Watson in 2014, I worked with a partner who was one of IBM’s top machine-learning experts. Fast forward to 2017, and his LinkedIn profile now reads “Bitcoin & Digital Currency Industry Expert.” IBM changes course quickly, always in the direction of the money.

Contrast IBM’s trajectory with Kodak’s–the nearly cliché case study in failure to adapt. Starting in the ’90s, Kodak began a steep decline in the face of mobile technology and, eventually, social media photo sharing. Its business model was deeply rooted in photographic film, which proved to be a dying art. The company struggled to capitalize on new revenue streams and was slow to adopt relevant products like digital printing and digital picture frames. Unlike IBM, Kodak was not organizationally adaptable enough to survive, and was ultimately forced to file Chapter 11 bankruptcy in 2012.

INDIVIDUAL AQ: YANGYANG CHENG

In 2003, Yangyang Cheng was a recent college graduate and CPA working as an auditor for Ernst & Young in Hong Kong. By 2007, she’d moved across the globe to teach Chinese language and culture as an adjunct professor at Pepperdine University, while taking improv lessons at the famed Upright Citizen’s Brigade at night.

In 2009, Cheng parlayed her cross-cultural understanding into a role as the host of Hello! Hollywood, a TV show filmed in L.A. but aired in mainland China. The show was a hit; 300 million Chinese viewers watched Cheng bring the “Hollywood lifestyle” into their homes. In 2012, despite her success, she pivoted for the fourth time to create “Yoyo Chinese,” an educational video platform to help English speakers learn Mandarin online. Yoyo Chinese has since delivered over 12 million lessons to over 300,000 students worldwide. In my favorite video below (viewed more than 48,000 times), Cheng teaches Mandarin through the songs in La La Land.

Cheng is clearly highly adaptable, not only because she’s navigated four successful careers in under 15 years, but also because of the growth mind-set she’s shown at each step. She is motivated by curiosity–hence the nightly improv classes–and able to see future themes across her experiences, tying threads between her professorship and entertainment roles into a big vision for Yoyo Chinese.

IBM, Sweden, and Yanyang Cheng are enough to convince me that we might be well on our way toward a future of high-school AQ tests and NeuroStim pills. But before any of that happens, I expect these other things will:

  • As a society, we’ll agree that adaptability is an important indicator of future success for which we need a solid metric: AQ.
  • We’ll seek new ways both test to test our AQ and improve it over time.
  • A sizable industry will emerge to boost our AQ, from pharmaceuticals to training, games, and media–and maybe even a TV show hosted by Yangyang!

No matter what, though, the future is fast approaching–and we’ll all need to adapt to it.

 

FastCompany.com | January 29, 2018 | BY NATALIE FRATTO  7 MINUTE READ