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#Leadership : Promoted From Coworker To Manager? 7 Tips For A Smooth Transition…Remember, your Job as the New Manager Shouldn’t Be about Trying to be Popular – it’s About Leading Others to Achieve Results.

One of the more difficult career situations I’ve coached people through – and been through myself – is being promoted from within a department to become the manager of that group.

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As one client found out, going from a peer who previously talked “trash” about the manager with other colleagues to the person others talked about can make it a stressful transition.

“Madison” realized that her previous personal relationships with coworkers had to be moved to a different level, because she was no longer a peer – she was the person who now assigned the work, analyzed productivity and held performance discussions.

 

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Making the move from coworker to department manager was a tricky transition because, as the new manager, Madison was responsible for the productivity and results of her department. Oftentimes, former coworkers, either because of jealousy or out of habit, didn’t want to treat her as the boss – they wanted to continue treating her as one of the peer group.

Here are seven tips for making the transition easier:

See your HR business partner to find out what training and support is available as you take on your new role.

Sit down one-on-one with each person in the department to discuss their feelings about your transition to the manager of the team. Talk about the expectations you have of each other and get potential issues out on the table, so you can address them.

Remain professional at all times. And treat each and every employee fairly and with respect, by listening to what each person has to say (listen more, speak less).

Eliminate your water-cooler or break-room gossip and venting sessions with employees.

Don’t allow previous work and/or friendships with your former peers to influence your new managerial responsibilities. You must now learn to remain unbiased, no matter what situation arises.

• Ensure that everyone on the team understands your new role as their manager and the responsibilities that are expected of you by senior management.

Work out a game plan for how you and your team can work together to achieve the goals and objectives of the group. (Be sure to clearly and concisely communicate those goals and objectives).

Over time, as the team observed my client’s leadership skills and professionalism, they stopped seeing Madison as their peer and came to accept her as their manager.

Remember, your job as the new manager shouldn’t be about trying to be popular – it’s about leading others to achieve results. You may not win over everyone in the group, especially if one or two others also applied for the position you ultimately received.

No matter what happens, keep the focus on the work to be done, give it your best effort every day, treat everyone fairly and with compassion, and you will earn their respect over time.

Lisa Quast is the author of Secrets of a Hiring Manager Turned Career Coach: A Foolproof Guide to Getting the Job You Want. Every Time.

Forbes.com | October 3, 2016 | Lisa Quast

#BestofFSCBlog : #YourCareer -Management is a Minefield-10 Things the Boss Wishes You Knew. Over 42K Reads!

If you’re a part of the rank-and-file, it can be hard to get inside the head of management or your company’s leadership team. They seemingly make decisions merely to anger or stir up the lower-level employees, and the boss can be amazingly inept or unable to respond to employees’ concerns. They can devise and deploy stupid rules with little logic or reasoning, and some even seem like they’re out to get you if you rub them the right way.

Elegant business partners holding blank papers on green background

 

It can be hard to figure out what’s going on in the C-suite. But you have to realize that the boss is only human, and has a job to do. As difficult as it is to try and rationalize or figure out the logic behind some decisions, empathizing with the decision makers can be just as hard. Giving it a shot, though, may go a long way to explaining some of their flabbergasting decisions.

What kinds of things do managers wish employees better understood? Here are 10 things bosses wish employees could empathize with, to realize that being in charge doesn’t necessarily mean that every day is a picnic.

1. “I have a boss, too.”

You have a boss, and your boss has a boss. That means that the same issues or negative feelings you’re harboring toward your boss? Your boss is harboring many similar feelings toward their boss. Everyone’s a part of the chain, when it comes down to it. Even the CEO — they answer to shareholders.

 

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2. Honesty goes a long way

If you can get something done, great. If not, don’t pretend that you can — just tell your boss so they can figure out an alternative. If your manager or team leader is counting on you to take care of something, especially after you’ve assured them that you can do it, they’re banking on the fact that you will. Don’t blindside them at the last minute by coming up short. Just be up front about your ability to handle a given task.

Angle view of a business team discussing the future of their company on the foreground

3. Scheduling is very difficult

In certain businesses and workplaces, scheduling employees is a nightmare. If you’ve worked in a restaurant, for example, you have an idea of the juggling act that building a schedule can be. Many employees have school, families, or other jobs they need to attend to, and asking for a day off at the last minute isn’t as easy as slotting in another name.

4. 9:00 does not mean 9:10

Some jobs allow for some leeway in when you come and go to work. Others do not. If your boss needs you at work on time, that means you need to be there on time — not 10 or 15 minutes late. You may send the message that you’re not coming in at all, and send the rest of the staff scrambling to cover your station. Everybody’s late from time to time, but if you make it a chronic habit? You’re only giving your boss ulcers.

5. If you’re quitting, let them know

People quit jobs all the time. But there’s a reason the “two week” rule exists — it allows both parties, the quitter and and the employer, to have some time to cover their bases. Yes, companies lay people off with little or no warning all the time, but if you have a good relationship with your employer, or don’t want to burn any bridges on the way out, give a heads up so they can replace you.

6. They don’t want to be there on Saturday or Thanksgiving either

Yes, working nights, weekends, and holidays sucks. Nobody wants to be there, not even management. But the world doesn’t stop just because it’s your favorite holiday, or because it’s Sunday. Somebody has to work, and somebody has to take the reins. If you’re complaining about having to work Black Friday, your complaints are probably falling upon deaf ears; your boss is probably just as stoked to be there as you are.

7. The boss isn’t out to get you

Management doesn’t want you to fail. They’re not typically setting traps or land mines for you to walk into, to give them a reason to dock your pay or write you up. They want you to do your job and be good at it. If you’re doing well, it makes your manager look better. Sure, some employee-employer relationships can fray, but it’s rare that someone in charge is gunning for you. Paranoia isn’t going to help.

Fear

8. They’re your boss, not your friend

Ever hear about awful parents who try too hard to be “cool,” and let their kids run amok? It’s similar in the workplace. Your boss is there to manage you, not be your bud. While you may have a good relationship with your manager — which is great — you don’t need to tell them how trashed you got last night or invite them to smoke a joint with you during a break. Respect the relationship, and professional boundaries.

9. Management knows you’re screwing around all day

Do you really think nobody realizes that you spend half of your day surfing Facebook, Snapchat, and Reddit? They know — so you don’t have to scramble to cover your tracks every time you’re on your phone and somebody walks up behind you. Of course, if you’re on the sales floor or in a customer service position, then this can be a real problem. But managers know that you’re not always being productive.

10. Saying “I don’t know” is OK

Sometimes, you’re not going to know the answers. Not sure how to work a machine or piece of equipment? Ask for a run-through. Does a customer have a complicated issue or question? Don’t B.S. them, and give them bad information. Even if it’s a little uncomfortable, ask for help from a higher-up, and treat it as a learning experience.

Follow Sam on Facebook and Twitter @SliceOfGinger

 

CheatSheet.com | September 30, 2016 | Sam Becker 

#Leadership : 10 Signs That You Suck As a Leader…Your Staff Won’t Tell you That you’re Terrible. You’ll Just Have to Figure it Out Yourself.

If you ask one of your key employees how you’re doing as a leader, chances are that you aren’t going to get a 100 percent honest answer. The employee probably isn’t going to tell you your faults, when you have the power to destroy his or her employment.

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question mark signs painted on a asphalt road surface

So, what’s it going to be?

Related: Employees Lose When Leaders Stop Leading

You may be asking why you should even ask such a question of your employees. After all, you’re the boss. But it’s simple, really. Research shows that more than 70 percent of the workforce is disengaged. Much of the cause of that disengagement oftem stems from the active dislike the employee has for his or her leader, often described as “the manager from hell.”

But none of these employees are going to risk their jobs to tell you that. And because of their reluctance, you may need to take a long, hard look at your behavior and be brave enough to recognize the signs that you aren’t doing as good of a job as a leader as you would like.

Here are 10 signs that you may, well, suck as a leader:

1. Your attitude is “This is how we do things around here, and you can like it or leave.”

Great leaders are in a constant state of growth and adaptability. They would never approach employees with this attitude.

 

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2. You are busy being nice.

Great leaders know what truly matters. Leaders know their purpose — their why. Running a business is not a popularity contest that leaders need to try to win. If you spend all your time trying to be nice to people, you aren’t leading.

3. You micro-manage.

Great leaders are collaborative, not micro-managers. Leaders don’t feel that they have to do everything themselves. They trust their team members to do it and know they will do it right.

Related: Leaders Succeed When They Go Where Their Fear Tells Them to Avoid

4. You are all about the numbers.

Great leaders are, first and foremost, CROs. You know — chief relationship officers. Leaders cannot always focus on the bottom line. Remember that the number one character trait of great leaders is that they highly value the people they lead.

5. You secretly, or not so secretly, dislike people.

Great leaders are genuinely into their work relationships. They like people and love seeing them grow. You have no business being a leader if you don’t like people.

6. You steal the light.

Great leaders give the spotlight to others. Bad leaders take credit for what’s not theirs, and justify their behavior based on some “rational-lies” that they tell themselves. But it is not, despite anything you have ever been told, all about you.

7. You lack empathy and compassion.

Great leaders have a highly developed level of emotional intelligence. Don’t try to lead if you can’t grasp this concept.

8. You lack self-knowledge.

Great leaders are continually developing deeper self-knowledge, because they understand that self-knowledge lies at the root of genuine empathy and compassion. In order to lead effectively, you have to know who you are below the surface.

9. Your people don’t trust you.

Great leaders are highly integral. They don’t say one thing and do another. If this is you, you’ll lose ground every quickly with your staff.

10. You keep your personal life a secret.

Great leaders are bonded to their people, and their people are bonded to them. Great leaders know and care about who their people are. Great leaders let their people see who they authentically are beyond their role as leader. Let people in, proving that you have learned the power of vulnerability.

If you read this, and you find yourself saying, “Yeah, but you don’t understand,” what you are actually saying is that you are committed to sucking at your role as you are at leading. If that’s the case, no one can help you until you decide it’s too painful to stay the same.

Related: 7 Habits of Masterful Managers Who Coach Their Teams to Success

Entrepreneur.com | September 27, 2016 | Dov Baron

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#Leadership : 15 Things Your Boss Is Tired of Hearing…Communication is Essential to Career Success. When you’re Trying to Impress your Boss, it’s Important to Know the Right Words to Use. Even a Small, Offhand Statement Could Send the Wrong Message, Damaging your Career for Years.

The boss-employee relationship can be a precarious one. Even the best managers may have difficulty communicating at times, especially if anemployee’s behavior is frustrating. Whether you’ve been at your job for a few months or more than a decade, it’s important to realize that your words make a big difference in how your boss perceives you.

Fear

Here are a few phrases you should avoid.

1. “That isn’t my job.”

You may have a very specific job description, but employees excel by doing whatever it takes to make an employer succeed. Always be ready to do more than expected or learn how to do something new. The result could be more job stability.

2. “I’ll quit if…”

Ultimatums tend to come across as threats, which likely won’t get the results you want. You may even find your boss calling your bluff, sending you straight to the unemployment line.

 

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3.“I can’t come in today.”

An occasional sick day is to be expected but over time, a pattern of calling in can become a problem, whether it’s due to childcare issues, your own ongoing illnesses or just because you don’t feel like it.

4. “I can’t afford to pay my bills.”

Frankly, it’s not your boss’s problem that you can afford things or not. When you accepted your position, you agreed to a salary, which may or may not have increased over time. Your employer’s sole responsibility is to issue that salary in the form of a paycheck.

5. “I’m just here to earn a paycheck.”

It really isn’t smart to mention this, whether it’s true or not. Employees who go the extra mile and put the needs of the business first will be at the front of the line for raises or promotions. Also, get a hold of yourself and go find a job that you have some passion for, if you find that you are always “phoning it in” at work.

Related: Ignoring Employee Morale Will Cost You. Here’s the Solution

6. “It’s not my fault.”

When something goes wrong, avoid playing the blame game and instead focus on how you can work as part of a team to make things right.

7. “My last boss did it differently.”

Whether you’re talking about your previous employer or your boss’s predecessor, this information is irrelevant. Your current boss has every right to come up with a new approach.

8. “I can’t.”

In general, you should strike the word “can’t” from your vocabulary, but this is especially true when your boss asks you to do something. Always show a willingness to give your best effort.

9. “You didn’t tell me to do that.”

Even if your boss neglected to mention something, pointing that out won’t win you any points. Instead take the high road and promise to get right on whatever task needs to be done.

10. “I’m so sleepy.”

Even if you’ve been up all night working or caring for your infant, your boss doesn’t need to know about it.

Related: Managing the Unmanageable: The 6 Most Common Types of Difficult Employees

11. “It’s unfair.”

Comparing yourself to coworkers only makes you look petty and jealous. Instead highlight your own attributes and impress your boss by executing your duties well. Avoid pointing out any preferential treatment you believe others may be getting.

12. “Sorry I’m late — I had a job interview.”

It may seem crazy, but this happens more than you might think. No matter how strong your relationship is with a supervisor, there’s no need to mention this. If you choose to look for a job, do so behind the scenes, during lunch breaks or after hours.

13. “I’m bored.”

Instead of complaining about your empty to-do list, look around for ways you can help others lighten their workload. If you’re ready for more responsibility, let your boss know you want to tackle additional challenges and name specific things you’d like to learn.

14. “You’re wrong.”

At some point in your working relationship, your superior will be wrong. When that happens, point it out diplomatically, using words like, “I might be mistaken, but I thought…” instead of bluntly insulting your boss. If you correct your boss the right way, they may end up respecting and trusting you more.

15. “I quit.”

No matter how hard things get, never utter those two words in the heat of the moment. Always resign with two-weeks’ notice and only after you have a plan for replacing your income. More than that, look for a job or a team of people that won’t leave you on the edge of quitting so easily.

Related Book: No B.S. Ruthless Management of People & Profits by Dan S. Kennedy 

Communication is essential to career success. When you’re trying to impress your boss, it’s important to know the right words to use. Even a small, offhand statement could send the wrong message, damaging your career for years. Remember, if you’re not sure whether what you’re about to say may be received well, give it a second thought. You may just need to rephrase it, or keep your mouth shut.

 

Entrepreneur.com | September 20, 2016 |  John Boitnott

#Leadership : This FlowChart can Help you Figure Out If you’re a Horrible Boss, or a Great One…Follow the FlowChart to Figure Out If you’re a Great Manager, or a Horrible One

Most people like the idea of being the boss — but not everyone has what it takes to lead effectively.

Directions Man

It can be difficult to determine whether or not you’re manager material, even if you’re being honest with yourself. What’s more, once you are in a leadership role, it’s hard to reckon whether or not you’re doing a great job — or failing miserably.

It’s important to determine what your strengths and weaknesses are when it comes to leading. Otherwise, you might be unprepared once an opportunity to rise up comes around. Or, if you are already a boss, you might flounder in your management role.

For anyone who’s considering whether or not they have any leadership chops, Headway Capitalcompiled this infographic breaking down what it takes to be a great boss.

Follow the flowchart to figure out if you’re a great manager, or a horrible one:

Are you boss material DV4 1

Businessinsider.com | September 16, 2016 | 

#Leadership : 5 Reasons Employees Don’t Trust Their Boss or Their Company…Recent Report find that a Lot of Workers are Very Skeptical of their Bosses, and the Companies they Work For. In Concert, that Impacts Productivity, can Lead to a Toxic Workplace, and Hurts the Bottom Line.

Trust and loyalty are difficult to come by in the professional world. While the millennial generation seems happy enough to job-hop their way to the top, more and more employers are looking for ways to increase employee loyalty within their organizations. Finding new and trustworthy employees is difficult and expensive, and even as many people are willing to lie on their resumes to get the job they want, most wouldn’t want their employers betraying their confidence in similar fashion.

Free- Rusted Tanker

But there have been signs that the tides are turning. Employers have started to implement new ways to keep employees around, and the numbers show that more raises and promotions are being handed out to loyal, long-time workers. That means there is at least some sort of divide being bridged between management and labor, in some organizations.

When we dig a little deeper, however, it becomes clear that there’s still a wide gulf when it comes to confidence in our employers. The latest Trust Barometer report from Edelman all but confirms it. The annual report, now in its 16th iteration, took the pulse of tens of thousands of workers, in an effort to see just how much trust (or distrust) is prevalent in the economy.

The findings? A lot of workers are very skeptical of their bosses, and the companies they work for. In concert, that impacts productivity, can lead to a toxic workplace, and hurts the bottom line.

This is a wake-up call for any business leader who underestimates the importance of building trust with employees,” said Nick Howard, executive director of Edelman’s employee engagement business in Europe in an accompanying press release. “Edelman’s special report on Employee Advocacy shows that non-trusting employees are far less likely to say good things about their employer. And worryingly, the bad things they say will be believed by consumers.”

Christopher Hannegan, executive vice president and lead of Edelman’s employee engagement business in the United States, echoed Howard’s sentiment. “The findings are very clear,” he said. “Consumers trust companies that treat their employees well. Companies that have ethical business practices. Are transparent and open. And respond well to problems and crises. Equally clear is that these are the topics that employees are most trusted to talk about.”

Here are five of the chief reasons Edelman’s Trust Barometer says employees don’t trust their employers. Do you agree with any of them?

1. Engagement

Where there’s a lack of engagement and communication, there’s a lack of trust. We see the same dynamic at play in our personal relationships, and that extends to the employee-employer relationship as well. When there are limited lines of communication and engagement, skepticism bubbles up. You start to worry about potential changes that you may be missing. It’s difficult to manage — and employers who keep employees in the dark are feeding distrust and discontent in their ranks.

It also leads people to believe there is something to hide, which obviously leads to distrust.

 

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2. Short-term thinking

“Short-termism” is when a company or leadership team puts short-term profits ahead of an organization’s long-term goals and survival. It’s how you end up with car companies cutting corners like GM or Volkswagen’s recent scandals, or how we end up with huge disasters like Deepwater Horizon. It’s about making the quarterly numbers look good, at the expense of long-term projections. And employees hate it.

“More than two-thirds of people feel that CEOs are too focused on short-term financial results,” said Howard.

3. Belief in the company

Do you believe in your employer? That is, do you believe in the company’s mission and purpose? People want to work for employers who are addressing society’s needs, and positively impacting their communities. That may mean taking measures to protect the environment, or simply taking care of employees so that they can afford life’s necessities without struggling. But there’s an evident gap in Edelman’s numbers that show employers are coming up short. And that breeds distrust and contempt.

 

4. Product quality

This is a call back to the discussion around “short-termism.” People trust companies that create and sell high-quality, reliable products and services. It’s easy to work for a company that puts pride into its work, and pumps out products people love. Think of companies like Apple, for example. If you can personally stand behind your employer’s products, it’s easy to trust them.

Now, put yourself in the shoes of a Comcast employee. You’re consistently fielding calls from angry customers about being overcharged, and how their service is out. That’s going to take a toll on your pysche, and how much you trust your company.

5. Ethics

Most of these other points boil down to this: ethics. While we’re all taught to act ethically, so many headlines fill the newspapers and cable news networks about corporations or individuals taking short cuts, ultimately earning a big pay day at the expense of everyone else. We saw ethics go out the window during the financial crisis, and by decisions made at (again) GM and Volkswagen.

Employees want to work for ethical companies, who aren’t doing shady things, and are cleaning up after themselves. If they don’t, then what kind of example are they setting? It becomes hard to trust your company, and its leadership, when all kinds of unethical behavior is being exhibited.

If your own employees don’t trust you, you can bet that customers won’t trust you either.

Check out Edelman’s complete Trust Barometer report.

Follow Sam on Facebook and Twitter @SliceOfGinger

 

CheatSheet.com | August 21, 2016 | Sam Becker 

 

#Leadership : 6 Concepts Your Millennial Employees Wish You Understood…One of the Things you Learn very Quickly, When you Hire a Staff, Is that a Bad Boss is the No. 1 Reason Why People Quit their Jobs.

One of the most fraught challenges that an manager/entrepreneur can face is the management of employees. Plenty of books have been written on the subject; plenty of classes have been taught. But it’s only when you’re suddenly sharing an office full of millennials with their own distinct personalities, strengths, weaknesses and dreams – each of whom is looking to you for leadership — that the real learning begins.

workaholics-2

One of the things you learn very quickly, when you hire a staff, is that a bad boss is the No. 1 reason why people quit their jobs. Nobody wants to be a bad boss. And nobody has to be a bad boss – not if you put in the time and effort it takes to become the leader that your employees need. Naturally, that’s easier said than done, particularly because employees rarely feel comfortable offering tips to their boss on how to behave.

Fortunately, managers/entrepreneurs who hang in there long enough often become masters of putting their employees in a position to succeed. It’s a crucial part of building a viable business. Even bosses who are beloved by their staff, though, could learn to be more effective if they were better able to view the world through millennial eyes.

Simply put, millennial employees work harder and remain more loyal if they believe their boss understands them and their needs. Here are six important considerations that your millennial employees wish you recognized.

1. Their time is more valuable than money.

It’s no great secret that employees hate it when their boss keeps them in the office late or bombards them in the evenings and on weekends with emails, phone calls and homework. Don’t do that. But your respect for your employees’ time should go further than that.

Most projects require teamwork, and when one of your team members completes their part and turns it over to you, they expect you to complete it promptly so that they can move onto the next thing instead of waiting on you. It’s imperative that the boss is not a bottleneck, preventing an efficient office, so always respect your millennial employees’ time as much as your own.

 

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2. They want to know what’s happening with the company.

Does your office operate on a need-to-know basis? Your millennial employees are probably not happy with that arrangement.

Workers usually aren’t offended if they’re not included in a company’s decision making – they know that’s your job. But they do resent being kept in the dark about the company’s plans and direction.

Employees, who endure too many surprises or can’t be sure what your business will look like in six months, begin to feel that you don’t trust them. Nobody does their best work for a boss or a business that doesn’t trust them with essential information.

Learning to manage people effectively can sometimes take a career – some would say longer, when it comes to millennials. Even then, your employees probably won’t love you for it. But if you keep their interests in mind while running your business, they just might love to work for you. Isn’t that the kind of company where you’d like to work too?

3. They want to learn something.

It’s rare these days for a worker to stick with the same company for their entire career, for many complicated reasons.

One surefire way to keep them, though, is to make sure that they’re learning new skills on the job. It’s better for the company because your staff is constantly improving its knowledge and skillset, and it’s better for the employee too.

Learning something new keeps them engaged, and they know that if and when they move onto a new job, your company will have made them a better employee. If your employees aren’t learning anything, they aren’t improving themselves, and they’re apt to go someplace where they can.

Related: This is How You Create the Ideal Millennial Workplace

4. They hate the open office concept.

For years now, more and more offices have switched to the open-office model, where employees share a communal workspace with small or nonexistent partitions between their desks. The theory is that this approach fosters communication, collaboration and transparency. But that isn’t how your millennial employees see it.

Chances are, millennials believe that you put them in an open office simply so that you could keep an eye on them. Again, this erodes trust.

Additionally, many staffers complain that the noise and distractions all around them in an open office hamper productivity. Nobody grows up hoping to work in a cube, or worse yet, around a table, like a kindergartener. And if you maintain a private office for yourself, they’ll resent you for it.

Related: Want to Understand Millennials? It’s Simpler Than You Think.

5. They want praise and a raise.

As managers/entrepreneurs, we often expect and demand that our teams will always strive to do their best work in order to share in the company’s success. And often, they do – at least at first.

But if millennials’ hard work, engagement and sacrifice isn’t rewarded, you’ll quickly catch them turning in the bare minimum. Bosses have tried all sorts of carrots and sticks to keep their employees stretching for success, but only two things really move the needle: praising quality work and raising compensation for top performers.

In a perfect world, millennials wouldn’t need encouragement to do their best. But in the real world, people get hooked on praise, and nothing motivates like more money. Don’t fight it, utilize it.

Related: Millennials Are Not the Only Ones Who Want Feedback

6. Nobody really loves their boss.

As the leader of your organization, you deserve your employees’ respect and you need their trust. Where many managers/entrepreneurs go wrong, though, is coveting their employees’ love and admiration, too.

No matter how fun you make your workplace or how deeply you involve yourself in your millennial workers’ lives, the fact remains that nobody loves their boss. And nobody wants to.

Your millennial employees need a leader with vision who is smart, fair, and encouraging. What they don’t need is a hero. If you need more love in your life, devote more time and energy to developing friendships and family. If you try to turn your employees into a family, they’ll respect you less for it. Help your workers to love what they do, not love who they work for.

Learning to manage people effectively can sometimes take a career – some would say longer, when it comes to millennials. Even then, your employees probably won’t love you for it. But if you keep their interests in mind while running your business, they just might love to work for you. Isn’t that the kind of company where you’d like to work too?

 

Entrepreneur.com | August 19, 2016 | Steven Kaufman

#Leadership : 5 Things That Scare the Hell Out of Your Manager…You’re Expected to Produce Results and On Top of All That, Don’t Forget you Need to Make Sure your Employees are Happy, Productive, and Making Your Boss Happy.

Being in charge can be scary. When you’re thrust into the position of manager, boss, CEO, etc., you’re suddenly not just punching the clock when you come into work — you’re expected to produce results and keep the whole operation from imploding. Leadership positions, though typically coveted for their prestige and higher pay, can be extremely stressful for those reasons. To put it simply, being the boss isn’t always the cakewalk you may have assumed it is.

Free- Women walking on Narrow Bridge

But there are some very specific fears that your manager or boss has related to their job. When you’re at the apex of an organization — or even a specific part of an organization — there are threats coming at you from all sides. You may have enemies among the ranks, sniping for your job. Something unexpected can happen, making you appear totally incompetent. Or, you might even sabotage yourself by believing you’re not good enough for the role.

 

On top of all that, don’t forget you need to make sure your employees are happy, productive, and making your boss happy.

But for the things that managers and those in leadership positions fear the most, we can look to a 2014 survey of 116 executives by Roger Jones, CEO of London-based consulting company Vantage Hill Partners. His findings, which he wrote about for the Harvard Business Review, revealed a handful of specific, key fears that many leaders had in common. Here are those five fears.

1. “Imposter syndrome”

If you’re not familiar with Imposter Syndrome, it refers to the feeling or idea that you’re not actually qualified for the job you have, or possess any kind of authority. You feel like an imposter — a fraud. And this is a big problem for many executives, according to Jones’s survey. In fact, it was the biggest and most prevalent fear among his respondents. “This fear diminishes their confidence and undermines relationships with other executives,” Jones wrote.

 

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2. Underachieving

When you’re in charge, you have more skin in the game. No longer can you show up to work, clock in, screw around for hours, and then feign effort to skate by. No, as a member of management and the leadership team, you’re now more invested in the organization, and that means seeing it grow and prosper. The biggest fear related to that? Coming up short, or underachieving. Many people who make it into management are overachievers to begin with, and to get a big promotion and then fail? It can be crushing.

3. Mutiny

Every workplace has its internal politics, and when you’re at the head of the table, many other people are going to be gunning for you. They might want to take your place, or simply see you fail. Perhaps it’s a jealousy issue, or some sort of personal vendetta. Either way, there’s going to be uneasiness among the ranks, and if it isn’t quickly snuffed out, you can end up with a mutiny on your hands. That is a real fear for many managers and bosses.

4. Looking stupid

Shame — or the avoidance of shame — is one of the primary factors that motivates our behavior. Nobody wants to look stupid or feel embarrassed, and we’ll do almost anything we can to avoid it. You probably lay awake at night, replaying some humiliating thing that happened to you as a child. Well, imagine something similar happening to you as the head of a workplace, or as the guy or gal in charge. You’ll never live it down.

Everyone’s afraid of looking stupid or incompetent.

5. Looking weak

Looking stupid in front of your employees is scary. But so is looking or feeling weak and powerless. Have you ever served under a boss or manager who wasn’t respected? You could walk all over them, and so could everyone else. That can be emasculating, deflating, and make you feel toothless — which makes it a very real, and very frightening fear for the people in charge.

Follow Sam on Facebook and Twitter @SliceOfGinger

CheatSheet.com | August 2, 2016 | Sam Becker

#Leadership : Are You Hurting Your Career With Corporate Jargon?…When we have to Dedicate Time & Energy towards Figuring out What someone is actually Talking About, we(your Team) is Inherently taking Away Time & Energy we Could be Putting Towards our Work.

Mindshare? Sticky wicket? Straw man? Power alley? Can you improve your credibility and achieve better results simply by eliminating corporate jargon from your vocabulary?

Elegant business partners holding blank papers on green background

James Sudakow had declared war on the use of stupid corporate lingo. In his new book, Picking the Low Hanging Fruit…and Other Stupid Stuff We Say in the Corporate World, Sudakow not only advocates for speaking in plain English for his own sanity but articulates compelling reasons why doing so can have positive impacts on the work you do, the relationships you form, and even counterintuitively can help you be perceived as more credible.

Having held leadership roles in multi-billion dollar global technology companies and now serving as the Principal of CH Consulting–a boutique organizational transformation and talent management consulting practice–James is no stranger to the perils of swimming through murky jargon and the unintended consequences of its overuse.

If you are a leader of people, ask your teams for help monitoring your corporate jargon violations. It will likely be met with enthusiasm and move you one step further on the path of relatability. Corporate jargon bingo, anyone?

Picking the Low Hanging Fruit is a humorous glossary where we find strange but surprisingly common business expressions from burning platforms and paradigm shifts, to tissue rejection and open kimonos. Sudakow defines these terms and takes a witty jab at the corporate culture by calling out exactly what these terms do not mean, and also sites real examples from his own experiences that show the consequences of overusing these expressions.

People might not understand as much of what you are saying as you think

Most of us move so quickly in the corporate world that we might not recognize that the number of employees who are scratching their heads and simply don’t understand these expressions is larger than we think. As a young consultant working for a Big 4 global consulting firm, Sudakow would find himself sitting quietly in a state of confusion but hesitant to mention that he was lost.

“We all figure it out sooner or later. But why put ourselves through that?” Sudakow states. “Figuring out how to do the work amidst corporate politics and culture is hard enough without throwing a language barrier into the gauntlet.”

When we have to dedicate time and energy towards figuring out what someone is actually talking about, we are inherently taking away time and energy we could be putting towards our work.

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Relatability and Credibility–Corporate jargon doesn’t help

It doesn’t stop with simply not being understood. Credibility is at stake. In some ways, the credibility of the person using the terms can be damaged because his or her language feels inauthentic and doesn’t connect or resonate with people—even if the speaker actually has something very valuable to say.

Why is this so important? More and more have been written recently about the importance for leaders, in particular, to be relatable to their people–this relatability serving as a way to build common ground with the very teams they are asking a lot of. Many factors contribute to how successfully anyone can be in their goal of becoming a relatable leader or colleague, but overusing corporate jargon doesn’t establish anyone as “the common person.” It’s much more powerful to speak in plain English.

So what can we do about it?

Think about what you might say if you were talking to friends outside of work where corporate jargon simply wouldn’t fit. When preparing for formal presentations to groups, think about where you might slip into a corporate jargon violation and think about how you might replace it with a normal word.

 If you are a leader of people, ask your teams for help monitoring your corporate jargon violations. It will likely be met with enthusiasm and move you one step further on the path of relatability. Corporate jargon bingo, anyone? At the very least, be a good corporate citizen and help someone who might be a corporate jargon abuser by simply pulling him or her aside and constructively mentioning that the message might have resonated better in plain English.

For many of us, using corporate jargon has simply become a habit resulting from being immersed in the corporate world. In Picking the Low Hanging Fruit…and Other Stupid Stuff We Say in the Corporate World, Sudakow helps us understand in a fun and lighthearted way that the words we choose are important and that we can all make ourselves better understood by staying away from jargon.

Forbes.com | June 17, 2016 |  Kevin Kruse

#Leadership : What Bad Bosses Can Teach You About Good Leadership…List of 10 Things a Bad Boss can Teach you about Good Leadership, for the Day When you Might Have his (or her) Job

A lot has been written about what makes a bad boss, or about bosses to avoid or signs you are working for a bad boss. And then what – leave? To go where? Today’s business world is so precarious may of us don’t know if we’ll be in the same company from one week to the next, let alone report to the same person.

Free- Man at Desktop

In the belief that the only thing you can really change in the world is your point of view, I offer this list of 10 things a bad boss can teach you about good leadership, for the day when you might have his (or her) job…

1. Mutual respect. I had a boss once who – in staff meetings – would actually sneer at those with whom she disagreed, who wouldn’t hesitate to openly criticize someone’s efforts. This is one step shy of public ridicule. The result was a marked decline in initiative and innovation and a general malaise of spirit within the department that was noticeable and remarked upon by senior management. Ultimately her behavior outweighed performance in removing her from her position.

To handle yourself, use your head; to handle others, use your heart.” —Eleanor Roosevelt

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2. Communication is a two-way street. One boss had three styles when it came to communicating with staff verbally, and “listening” wasn’t one of them: bullying, pontificating, and droning on. The message that came through was that she really didn’t much care what anyone else thought or had to say. The result? People toed the line and had a field day mimicking her behind her back.

“The day the soldiers stop bringing you their problems is the day you stopped leading them. They have either lost confidence that you can help them or concluded that you do not care. Either case is a failure of leadership.” —Colin Powell

3. Know who’s the boss. If that’s your title, then it’s you. You don’t have to hold off making a decision until the last minute to watch your staff scramble to meet the deadline just so they’ll know who has the authority around here. That’s sabotage.

A leader … is like a shepherd. He stays behind the flock, letting the most nimble go out ahead, whereupon the others follow, not realizing that all along they are being directed from behind.” —Nelson Mandela

4. Pay staff well and equitably. I once had a boss who suggested I hire a women for an open position because it would be cheaper than hiring a man. I didn’t. Make it cheaper, that is. A salary is a sign of worth, and if someone learns he or she is being paid less than someone else doing the same kind of job, you can leave yourself open to legal action. That’s in addition to being a jerk.

“Management is doing things right; leadership is doing the right things.” —Peter F. Drucker

5. Hire good people, share your vision, and then let them get on with it in their own way. Don’t let your staff’s competence make you uncomfortable or nervous. You’re there to lead an entire team, to clear the path for them so you can reach your targets — not meddle in their daily work.

“Don’t tell people how to do things, tell them what to do and let them surprise you with their results.” General George Patton

6. Give the credit; take the blame. Too often, it’s the other way around, with the boss taking on for him- or herself the team’s achievements while offloading failure. That’s exploitation. This tactic fools no one, no matter which end of the corporate ladder you’re trying to impress.

The ultimate measure of a man is not where he stands in moments of comfort, but where he stands at times of challenge and controversy.” —Martin Luther King, Jr.

7. Don’t play favorites. I had one boss whose principle business relationship centered around his second in command. The two played tennis together, their families went to dinner together. That left the other 96 people working at that company out in the cold. So none of them could (or would?) come to the rescue when eventually the Board of Directors, tired of lackluster performance from the CEO, ousted him one day… and his sidekick followed. Aside from putting yourself at risk of corporate lynching, playing favorites sidelines the valuable talents of everyone else.

“If you want to build a ship, don’t drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea.” —Antoine de Saint-Exupry

8. Keep your distance. I don’t mean “aloof’ — as in the sense of being cold or void of compassion. But there needs to be a bit of a “no fly zone” between you and your staff. The people over whom you have some control, and on whose efforts your company relies, shouldn’t have to bear the burden of your personal problems.

“Leaders must be close enough to relate to others, but far enough ahead to motivate them.” —John C. Maxwell (contemporary American author, pastor and speaker)

9. Lead by example. This almost goes without saying. Actions always speak louder than words. Say less, if you have to.

“Example is not the main thing in influencing others. It is the only thing.” —Albert Schweitzer

10. Trust your people. If you don’t, you may find yourself on the receiving end of words and deeds that are not as promised, whereas sometimes bestowing trust on someone is enough to make him or her live up to expectations. The trust you give out comes back to you.

“There is a difference between being a leader and being a boss. Both are based on authority. A boss demands blind obedience; a leader earns his authority through understanding and trust.” —Klaus Balkenhol (German equestrian and 1992 Olympic gold medalist)

And finally, be comfortable in your own skin:

It’s hard to lead a cavalry charge if you think you look funny on a horse.” —Adlai E. Stevenson II

Follow me on Twitter @sckarabell1

 

Forbes.com | June 6, 2016 |  Shellie Karabell – CONTRIBUTOR : I cover leadership – people, politics & policy – from a European view