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#YourCareer : How To Disagree With Your Boss. Here’s How to Disagree with your Boss in a Productive Way. BUT, How do You Do It?

Relationships are hard, both in our personal and professional lives. Invariably, disagreements arise between any two people who spend a lot of time together trying to work toward a common goal, whether raising a family or launching a product.

In your personal life, you may be more comfortable challenging your spouse or sibling on a decision. But at work, disagreeing with someone, especially someone more senior than you, can be difficult. The power dynamics between an employee and boss can make it hard to speak up. How do you do it?

First, an Assumption

Before answering that question, let’s first assume you work in a place where your opinion is valued. This is an organization where something called “team psychological safety”—a term coined by Harvard Business School Professor Amy Edmonson and faculty chair of HBS Online’s new CLIMB program—is part of the culture. As Edmonson notes, psychological safety exists when people feel “confident that candor and vulnerability are welcome in their workplace.”

One trait of organizations with psychological safety is that people aren’t afraid to speak “truth to power.” This is important for any healthy organization and a necessary pre-condition to allow you to productively disagree with your boss. If your organization lacks this trait, then the following advice may not work. If that’s the case, you may want to consider looking for a new workplace.

But if you’re at a company with elements of team psychological safety, here’s how to disagree with your boss in a productive way.

Don’t just make a pitch for a different path from the one your boss is considering or has already embarked upon because your position on an issue “feels” right. While intuition is real, research shows it’s informed by experience. The more junior you are, the less likely your “gut” will lead you in the right direction. Those who have been in business longer may know this.

Therefore, find all the data you can to support your position. But don’t just find it. Make it tell a story. Throwing a bunch of numbers at somebody without context and a structured argument is not very effective. Think in terms of “if-then-else”: If the data shows X is true, then Y must be our course of action, or else Z must be true, and another course makes sense.

 

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Article continued …

Be Respectful

Just because you may be right doesn’t mean you should go out of your way to show your boss they’re wrong. This is especially critical since you’ll likely continue to work with that person once the issue is resolved.

I recently came across a wonderful article by Phillippe Duhamel titled “7 Tips for Respectful Persuasion.” I list them below with my own take on what they mean when disagreeing with your boss:

1. Tune in and connect: Connect on a level and/or topic unrelated to the issue you’re dealing with. Since you probably already know your boss, this sense of personal connection is hopefully in place.

2. Pace the energy: Don’t be overbearing; mirror the energy of the person you’re trying to convince of your point of view.

3. Pay attention to cues: If your boss seems unconvinced, recognize that, and ask questions like, “Does this make sense?”

4. Be transparent: Said another way, be human. You’re not a robot. You were hired because you bring a different perspective and good judgment to the table. Use both.

5. Listen carefully: Your boss has a reason for their position. Hear them out. You won’t convince them of where you stand if you can’t address their own decision-making logic.

6. Stay humble: Even if you’re right, nobody likes a know-it-all.

7. Go, then let go: Make your best case but recognize that, in the end, somebody has to decide. And if that’s not you, live to fight another day.

 

Pick Your Battles

It’s unlikely your boss is always wrong. If you decide to convince them that there’s a better way, be sure it’s worth your time, the expenditure of your political capital, and could have a material impact on your organization’s performance. Deciding what color balloons to have on either side of the door for a retail location’s grand opening won’t materially impact a company’s prospects. But deciding where to put that retail outlet could.

That doesn’t mean you should, or even can, chime in on an organization’s biggest decisions every time. I once heard somebody say you should pick battles big enough to matter but small enough to win. I think this is good advice for young professionals. I’m not saying you shouldn’t try to have your voice heard no matter the issue. But I am saying that you only have so much time in a day, so use your incredible insight wisely.

Don’t forget something I noted earlier: Even in an age of ChatGPT, human insight and judgment are greatly valued. You have large measures of both. Use them at work. Be strategic but not timid when it comes to showing those more senior than you there might be a better path. Practicing that muscle early and often will set you up for professional success. It might even help in your personal life …

 

Forbes.com | July 26, 2023 | Patrick Mullane

#YourCareer : You May Be Quiet Quitting, But Could Your Boss Be Quietly Firing You? A MUst REAd for All!

Quiet firing is a largely unreported trend that has been going on for years. You may have experienced this directly, but didn’t know that there was an actual thought process and concerted effort on the part of the manager to get rid of you.

If you ever wondered why you felt persecuted and targeted, here’s what happens with quiet firings.

The Manager Has Something Against You

Sometimes a manager just doesn’t like you. The workforce isn’t different from the outside world. You become friends with some people and avoid others. The people you enjoy may share common interests and are generally on the same wavelength as you. The people you exclude from your inner circle may have different opinions or personalities that don’t resonate with you.

Bosses are human—despite what most people think—and anoint certain workers as rock stars and lavish them with attention, career-enhancing assignments, promotions, boosts in salaries, bonuses and corporate titles.

Conversely, if the supervisor never takes a liking to you, the treatment ranges from disinterest to making your work life so unbearable that you quit of your own accord.

Making Your Work-Life Miserable

To shove you out the door, the team leader will give you the worst tasks. They’ll criticize everything you do. In your boss’ eyes, you can’t do anything right. In front of co-workers, they’ll yell at you for making a minor mistake and treat it as if it is a catastrophe. You won’t be invited to important meetings. There will be conflated reasons for why you didn’t deserve a raise, promotion, stock options or bonus.

The manager will openly talk poorly about you in front of others. The staff gets the message that you’re being targeted and will withdraw from interest in you, as they don’t want to invoke the anger and wrath of the boss.

Unrelenting criticism, public humiliations, nagging, fault finding, thwarting any chances of advancements and souring senior management on you will eventually wear you down. There is only so much abuse you can take.

After a while, you realize that things will never change. You start quietly quitting, getting in touch with recruiters and searching for a new job. You figure you’d rather leave of your own accord than continue being punished and ultimately fired.

Some companies prefer to make life uncomfortable for workers, so they depart of their own volition. With attrition, businesses won’t attract the headlines, touting the number of people laid off. They also may not have to pay severance packages.

 

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Article continued …

It’s Not Your Fault; It’s Just Business

After a blazing hot economy and job market in 2021, out-of-control inflation, recessionary worries, armed conflicts in Eastern Europe, supply chain disruptions, higher interest rates and other factors substantially cooled down the growth and enthusiasm. Businesses regularly announce job cuts, hiring freezes and job-offer rescissions on a daily basis.

The unpleasant reality is that managers are tasked with determining who will stay or be selected for a layoff when conditions deteriorate and the company needs to cut costs. It’s not an easy spot for the manager to be in. They’re told by senior management to evaluate their team and ascertain a ranking of the top performers down to the least productive members. The lower-ranked people are now in jeopardy of being part of the next round of layoffs. You may be a solid performer, but unfortunately someone has to go.

Why You Feel Micromanaged And Under Surveillance

In today’s litigious society, supervisors need to be careful before terminating an employee. The firing could cause the impacted person to claim that they were discriminated against and take legal action. An accompanying public relations nightmare and backlash will ensue, sullying the organization’s reputation.

To avoid this landmine, the manager needs to document why the person was chosen to be let go. They need to continually watch over your work product and offer constructive criticism when mistakes are made or a failure to meet the required goals.

Notes will be made to your file to create a paper trail of reasons as to why your performance was not up to standards. You’ll be called into meetings with senior-level executives to discuss your shortcomings and deficiencies. This sets up the paper trail leading up to the firing.

You’ll feel watchful eyes upon your every move. The manager will feel out your co-workers, clients and other collaborators to gain a sense of the quality of your work. Intrusive stealth surveillance software may be loaded onto your computer to see if you are actually working or surfing social media, online shopping or watching TikTok videos.

Sorry, It’s Time For You To Go

As the situation worsens at work, the company now possesses all the documentation to add you to the list of layoffs. This doesn’t necessarily mean that you are a bad employee or did something wrong.

Sadly, when companies are forced to cut costs, it’s the worker who gets the shaft. The C-suite needs to watch over the organization’s finances and reducing headcount is one of their go-to solutions. Try not to take it personally, as it’s only business.

Before Giving Up, Try Talking To The Boss

Although it may be a lost cause, you may want to have a conversation with your boss. Share with your manager that you feel that you’re being unfairly persecuted. Provide facts, data and any correspondence from co-workers and clients that show you are in fact a productive worker and good at your job.

Try to clear the air. Since you have nothing to lose at this point, be direct. Let the boss know that you are cognizant that there is a target on your back, believe the criticisms are unjustified and the rude comments made in front of colleagues are inappropriate and uncalled for.

Inquire if there is a way to reboot the relationship. It could start right now with an honest, nonconfrontational conversation in which both parties speak freely and actually listen to what the other person says.

Call for a fresh new start, which will include incorporating all of the feedback the boss has offered. Since it’s a two-way street, the manager must put aside their animosity and view you in a fresh new light untainted by past prejudices.

 

Forbes.com | August 25, 2022 | Jack Kelly 

#CareerAdvice : What To Do If You Work For A Narcissistic Boss. What Are The Warning Signs & What to Do? Thoughts/Suggestions?

Have you ever started a job and had a weird feeling about your new boss? They seemed polite, considerate and caring during the interview process. The manager made exciting promises about career growth within the organization. They confided in you that they were on a fast track to becoming a top executive and would take you along for the ride.

Over time, you’ve noticed a change. The supervisor has a darker side: a highly inflated ego, an inflated sense of entitlement and a glaring lack of empathy for their team.

At first, you may have given your boss the benefit of the doubt. You rationalize that you’ve all been under a great deal of stress and anxiety over the last two years dealing with the pandemic. You make an excuse for them, telling yourself that you never really never know what a person is going through. You tell your co-workers that problems at home could be the reason for the outbreaks.

As time progresses, it becomes clear that it’s more than just having a difficult boss. The person is disconnected from reality. Your manager may be a narcissist.

 

Here are some signs to watch out for to determine if you’re working for a narcissistic boss.

What Is a Narcissist?

A narcissistic boss is not like the boss from Dilbert⁠—this person is on a whole other level. A narcissistic personality disorder demonstrates a pattern of arrogant, self-centered actions.

The boss is devoid of empathy, lacks consideration for the staff and constantly needs people to provide them affirmation and adoration. You’ll notice that the supervisor tries to manipulate and take advantage of the weaknesses of others. The manager is primarily concerned with their career and disinterested in the growth of their staff.

The workplace becomes toxic as narcissists create friction, tension and drama to gain a continual flow of attention.

A disturbing element of narcissists is that they are drawn to power and are status seekers. They possess the learned skills of seizing opportunities to advance themselves up the corporate ladder without any regard for those who are trampled upon to get there.

 

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Article continued …

 What are the Warning Signs To Look Out For

A narcissistic boss feels entitled to privileges and special treatment. They will manipulate workers to get what they want, even if it means stealing credit for another person’s work product.

They’ll constantly seek out praise from their staff. They’ll exaggerate their importance and contributions to put themselves on a pedestal. Of course, they won’t be humble about any small accomplishment and brag or outright lie about what they’ve done at the office. They’ll pick out pet employees who will stroke their massive egos. The narcissist won’t apologize, as it’s always someone else’s fault.

Their behavior can make the workplace feel hostile and toxic. They’ll pit people against each other. Instead of offering psychological safety, narcissists will feel free to hurl abuses at their staff and dress them down in public.

The Impact On Your Career And Mental Health

If you work for this type of person, it’s a foregone conclusion that your mental and emotional well-being will be impacted. You’ll worry about holding onto your job due to the mercurial tendencies of the boss. One day, they’ll love you and the next day, you’ll get ignored or yelled at.

If you show signs of promise to upper management, the temperamental narcissist will look at it as a personal threat and try to sabotage your promotion and advancement. Any minor deviance from the manager’s strategy will be perceived as a personal attack and will be met with punishment.

The boss will use a “divide and conquer” approach, pitting people against each other. A worker who doesn’t kowtow to the boss will be ostracized. If you point out a problem that needs tending to, the manager will gaslight you into making you feel that you caused it, even though it was the narcissist’s fault.

Fear runs rampant within the division. Employees don’t know if the manager will praise or admonish their work. It’s easy to start doubting yourself and your abilities. It becomes increasingly hard to focus, as you’re always worried about an outburst from your boss. You’ll start feeling on edge, calling out sick and taking days off work.

What You Need To Do About It

If you need the job, you’ll have to learn to go along and play the game. Try to gain an understanding of the person. Figure out ways to ingratiate yourself with them. It may feel demeaning, but feed into their ego with flattery and praise to stay on the person’s good side. Make them shine in a meeting. Give the credit for a successful project to the boss, even though you did all the hard work and put in the long hours.

Unfortunately, this is only a Band-Aid solution. You can’t change a narcissist. Usually, going to senior management or human resources would be the solution. However, in this instance, it most likely won’t work.

The manager is not rational or reasonable, so they’d likely lie and blame everything on you. They probably even have a file of trumped-up charges of things you supposedly did wrong.

Rather than fighting a losing battle or trying to redeem the person, you may be better off cutting your losses and moving on to another opportunity for the sake of your mental health.

 

Forbes.com | August 16, 2022 | Jack Kelly 

#YourCareer : You’ve Got Another Job Offer. Here’s What to Tell Your Boss. A MUst REad!

People are on the move. You’ve scored a tempting—but not perfect—job offer. Do you bring it to your boss?  It can be a powerful negotiating position, one that could end with what you really want: a promotion, more money, the ability to work remotely for the long term.

Then again, the worst-case scenarios aren’t great. Instead of enjoying the rush of a raise, you could be left with a new job you don’t want, or hard feelings and high expectations if you stay.

How do you know whether to broach the conversationor just make a decision on your own, quietly? And if you do put it out there, how do you minimize the risk of it all going wrong?

“It doesn’t have to be a standoff,” says Michele Woodward, an executive coach in Washington, D.C. She recommends negotiating with your boss when the outside offer is about 80% of the way to your dream job. “It’s like dating. You have to express your interest in remaining in the relationship.”

Ask yourself: What’s missing in your current role? Is it a flashier title, a global team, a bigger bonus? Figure out what you want, then size up the protocols and precedents at your organization. What’s happened when colleagues have brought rival offers to management in the past? Does your manager have the authority to make the call, or does she have to run the request up the line? How does that person feel about flexible work hours or increased stock options?

And just how indispensable are you to your company right now, really?

“A lot of people over assess what a linchpin they are,” Ms. Woodward says.

Still, this might be your moment for leverage. The employee-employer relationship has recalibrated in recent months as the economy has heated up. In some pockets of the labor market, companies are desperate to hire, employees unafraid to walk.

Victor Arias Jr. , a Dallas-based recruiter with Diversified Search, had two new hires fall through in recent months after they brought news of their planned departures to their bosses. One was wooed by more money; another decided he didn’t want to change cities for the new opportunity.

“We are seeing more people going to their employers, who are fighting for them to stay because of this whole war for talent,” he says.

Meanwhile, after a year of burnout, boredom and perspective shifts, some employees are feeling emboldened.

“I think it empowered me to say, ‘Ask,’ ” says Lis Mery Ramírez, a New Jersey-based copywriter who worked remotely in Aruba from January through July. The pandemic helped her see just how many benefits and accommodations were on the table as she tries to craft her ideal work setup: vacation time, the ability to log on from anywhere, no emails after hours. “If you don’t ask, you don’t get.”

 

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What Skill Sets Do You have to be ‘Sharpened’ ?

Did you know?  First Sun Consulting, LLc (FSC) is celebrating over 30 years in the delivery of corporate & individual outplacement services & programs to over 1200 of our corporate clients in the U.S., Canada, UK, & Mexico!  

We here at FSC want to thank each of corporate partners in the opportunity in serving & moving each of their transitioning employee(s) rapidly toward employment !

 

Article continued …

But she knows all requests come with risk, and your employer could call your bluff. A few years ago, she brought an outside offer that she didn’t really want to her employer to push for a raise and promotion internally, but they never materialized. She still stayed for nine months before departing for another company.

“I was naive. I thought that they would match,” she says. “You can’t cry wolf.”

Evaluate all possible outcomes and be prepared to leave. But you can also signal that you’re conflicted, not making an ultimatum. Explain that a recruiter reached out to you, or that you were surprised by how generous the other offer was and don’t want to feel like you’re giving up so much.

“If you would prefer to stay at your job, tell them that,” says Vanessa Bohns, a professor of organizational behavior at Cornell University and author of “You Have More Influence Than You Think,” a book about the power of persuasion.

Don’t feel boxed in by what the new company is offering. You can tell your boss that you most value the ability to work from home, even if the rival company wants you in the office. And try to ask in-person if you can, maybe meeting your boss for an outdoor coffee if pandemic safety is a concern. A study from Dr. Bohns and a colleague found that asking a friend for a favor was 34 times more effective face-to-face than via email.

The strength of the offer matters, too.

If it’s less than a 10% raise, “your employer’s going to give you a big shrug and say, ‘I don’t think they’re going anywhere with that,’ ” says David Buckmaster, director of global retail compensation for Nike Inc. in the Portland, Ore., area, and author of the book “Fair Pay,” about corporate compensation.

SHARE YOUR THOUGHTS

How did you handle negotiating with an offer in hand? How did it go? Join the conversation below.

Bringing an outside offer is “the nuclear option” when it comes to getting a raise, he says. “A lot of managers are going to view that as more or less a betrayal.”

But pay disparities exist in organizations, often for women, people of color and those who have climbed the ranks internally as opposed to coming from the outside. A rival offer can provide bosses with a wake-up call.

Katalina Reynolds de Otegui, an information-security executive in the Atlanta area, still remembers mentioning her salary to a group of colleagues at a prior job years ago.

“I kind of got the side eye from a couple of them,” she says. Later, two pulled her aside and told her they were making 20% more than she was. When she got a plum offer from another company, she immediately brought it to her boss, telling him she’d like to stay but wanted to be paid on par with the rest of the team. She got a 20% raise.

In other situations, it’s just time to go. Angela Vega, an Austin, Texas-area marketing professional, was making $78,000 at a financial-technology company several years ago when another firm approached her offering her $100,000. She figured even if her employer matched, she’d still feel uneasy. Would they show lingering animosity toward her, or expect more from her? If they thought she was worth six figures, why didn’t they give it to her before?

“If you really want to stay at the company, I think there’s different ways to go about that,” she says.

She told her bosses how much she’d loved working there, but that her last day would be in two weeks.

Put Your Leverage to Work

Four tips on when and how to bring a rival offer to your boss.

Have a rationale: Sure, the offer gives you leverage. But if you’re serious about potentially staying, you should also provide your employer with other reasons to give you what you want. If you’re trying to negotiate remote work, note that working from home during the pandemic boosted your productivity. Past research shows that women and people of color are often penalized for negotiating, Dr. Bohns says, so use more rationales to counteract that.

Keep it simple: “A lot of managers don’t necessarily have the unilateral ability to change your pay,” Mr. Buckmaster says. If your boss is going to have to run your request up the ladder, keep your pitch compelling and concise “so it doesn’t get lost in telephone games,” he says.

Pay attention to timing: It’s best to try for a raise six months after your company’s annual review process. If you get too close to when bosses are making firmwide compensation decisions, they might just roll your raise into whatever adjustment you would have gotten anyway.

See the bigger picture: Negotiations are a chance to get to know the other company—and possibly higher-ups at your current company—better. Think of the experience as a networking opportunity, Dr. Bohns says, “a chance to yes, improve your own circumstances, but also to kind of solidify relationships.”

 

 WSJ.com | August 23, 2021 |  

The Two(2) Things Your Boss Must Do To Set You Up For Success. A Must Read !

Years ago, back when I was teaching high school and college students, one of my mentors told me that the teacher made the difference in the classroom. She told me that instructors had to own the success and failure of their students. I agreed, and now—after years of hiring and supervising staff and leading teams—I help executives and supervisors understand that they make the difference in their organizations. They make all the difference (for success and failure) with their teams and employees.

It is the responsibility of your supervisor—the person you call your boss—to set the stage for organizational and operational success and create an environment for you and your colleagues to do your best work. Supervisors are the difference between success and failure, between high morale and low, between engagement and apathy and between a thriving culture and a toxic one.

Every supervisor—the good and the bad—impacts organizational, operational, team and employee success, but the worst ones have a negative impact because they fail to prioritize their employees’ needs. However, if you work for a supervisor who consistently does these two things, you are being set up for success and will likely have a great work experience.

Your boss must define what success looks like.

Supervisors who don’t distinguish high performers may very well end up rewarding the poor ones, and this is a key factor in toxic organizations.

If your boss doesn’t define what success looks like, he is doing way more than undermining overall organizational success. He is indeed sabotaging your ability to succeed as a contributing member of the team and, quite possibly, setting you up to fail. Defining success is a key responsibility for effective supervisors, and when they can’t or won’t define it, you can bet your bottom dollar they aren’t going to work to help you achieve it either.

Why it’s critically important for effective supervisors to define success:

Today In: Leadership
  • When success is defined, it can also be recognized and rewarded. But when it isn’t defined, you can put in all kinds of work and produce major deliverables and still not be adequately recognized or rewarded for your high performance.
  • When success is defined, employees understand how to become high performers. They become more engaged in goal accomplishment and better able to position themselves for a promotion and secure merit bonuses and raises.
  • When success is defined, it’s a sign that the organization likely has a transparent performance management program that it takes seriously, and it’s also a good sign that due diligence is taken to ensure employees understand the performance process and receive effective coaching throughout the entire year.
  • When success is defined, a culture of accountability—as opposed to a culture of toxicity—can be created because there is less chaos about roles and expectations, and there is less confusion about performance expectations.
  • When success is defined, it forces or prompts a review of the overall organizational or operational strategy to ensure alignment between performance expectations and strategy. Also, more attention gets paid to position descriptions to eliminate discrepancies that could lead to conflicts with goal achievement or create ambiguity among various roles.

If your boss doesn’t define what success looks like, he really can’t set proper standards for performance or accountability. As a result, everyone’s performance—the high and low performers—just ends up getting treated equally. Employee morale decreases, and over time, the culture could become toxic as well.

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Your boss must provide resources and remove obstacles.

Supervisors who can’t be bothered to prioritize their employees’ needs should never expect their employees to prioritize the organization’s needs.

If your boss doesn’t provide the resources you need to effectively do your job, he is undermining your ability to succeed. And, if he doesn’t remove obstacles that impede performance, he hinders trust and makes it difficult for employees to thrive. Next to the need to define success, supervisors have an absolute responsibility to listen—and respond—to employee needs. It is the supervisor’s job to leverage his influence and leadership on behalf of employee success. If employees don’t have the resources they need to perform at high levels, the organization will suffer, and everyone will eventually feel it.

Why it’s critically important for effective supervisors to provide resources and remove obstacles.

  • When resources are provided and obstacles are removed, employees have what they need to do their jobs well and deliver meaningful results. Also, workplace obstacles are minimized or eliminated. Obstacles such as conflicting policies that impede the customer experience get modified or removed. Obstacles such as broken communication flow, process redundancies, duplication of effort and procedural gaps get dealt with.
  • When resources are provided and obstacles are removed, employees can focus on making themselves, their team members, their bosses and their organizations look good instead of fighting to be heard or spending unnecessary time complaining about what’s getting in their way.
  • When resources are provided and obstacles are removed, employees feel heard, appreciated, respected and valued. As a result, they become truly engaged on what matters to their bosses. This leads to organizational leaders getting more input and deeper levels of investment from employees.
  • When resources are provided and obstacles are removed, employees are free to use their talents to think, experiment, create and innovate in a way that will elevate operations and help to achieve strategic goals. Change management efforts and disruption issues have less of a negative impact on organizational performance and profits.
  • When resources are provided and obstacles are removed, supervisors with a tendency to micromanage employees feel less of a need to do so. Instead, they can focus more on the big picture. They can become better leaders and better change agents because they realize they can actually get out of the way and allow their employees to confidently shine.

If your boss doesn’t take the time to understand what resources you need and which obstacles are in your way, he is not making you a priority. Surely, as a consequence, you might start to question whether you need to make him a priority either.

Key takeaways

For supervisors

If your goal is be an effective leader and create a high-performance culture of accountability and trust, it is critically important that you define success, provide resources, remove obstacles and then get out of the way and let employees do their best work.

You can give the best office and holiday parties, but fail to do these things, and it won’t really matter. You can provide your employees with the best work schedules, but fail to do these things, and it won’t really matter. You can pay employees great salaries, and still it won’t really matter if you neglect to prioritize these things.

For employees

If your supervisor won’t make defining success a priority, he is showing you that you aren’t a priority. If you work for a boss who doesn’t provide clear performance expectations and a definitive understanding for what success looks like, he is setting you up to fail. If your boss consistently neglects to ask about what resources you need to do your job or what obstacles may be in your way, you might want to run like hell before he sets you up to fail.

One of the worst things you can do is just stay on the job hoping that your work product meets with your supervisor’s goals. That hope will quickly turn to disappointment after you have given all you can only to receive poor performance reviews, get overlooked for raises and promotions or find yourself treated no better than any poor performer who does half the work as you do for twice the pay.

Author:  Terina Allen Careers   I cover careers, professional advancement and leadership development.

 

Forbes.com | December 12, 2019

 

#CareerAdvice : #YourCareer -Hate your Job? Ask your Boss for These Five Opportunities. Great Read!

If so, you’re not alone. Only one-third of American workers are engaged in their jobs and a full 55% could care less about what they do.

If you are down on your job, chances are you’ve already “checked out” by doing as little as possible. You may even be actively looking for another position.

Until you find that new opportunity, there is a lot you can you do to improve the situation–and strengthen your credentials for that next position.

Here are five things to ask your boss for–requests that will enrich your work experience and give you more credibility with your boss (and future employer).

1. ASK IF YOU CAN TRY OUT AN IDEA

First off, come up with a new idea for your department or your company, and ask your boss if you can “pilot” it. If you’re bored, you probably have lots of mental space for such creative thinking. Don’t dismiss the possibility of making that idea a reality. Go to your boss and convince her that your idea is worth implementing.

When I was a speechwriter for a large bank, I grew increasingly bored by my work. It was the fourth speechwriting job I’d had, and the assignments seemed repetitive. But instead of mentally turning off, I proposed an idea that would help my employer–and make my job more exciting. I would offer a speechwriting seminar to the top executives who wrote their own material. My boss agreed. There was such enthusiasm for this program that it became the core idea for a business I launched and built successfully. Indeed, this “intrapreneuring” is a good way to try out a business idea.

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2. ASK FOR A LEADERSHIP OPPORTUNITY

You may be a manager, IT specialist, assistant to an executive, or a VP. Whatever your role, you have a right to lead. So take the initiative, and ask your boss for a leadership role.

Suppose a departmental retreat is being planned. Single out a role you’d like to play–and think big. You might present the report on departmental metrics or prepare a video explaining why clients have rapidly adopted the company’s new offerings. Seize the opportunity to deliver visible value–and position yourself as a leader. It will impress others and strengthen your resume.

3. TELL YOUR BOSS YOU’D LIKE TO MENTOR A COLLEAGUE

Mentoring has growing increasingly important in today’s fast-paced and rapidly changing organizations. So create an opportunity for yourself (and help your department) by offering to mentor a new colleague.

Let’s say your boss has hired Gary to handle digital marketing. You feel you can help him get ahead by teaching him the “ins and outs” of the culture in your organization–how things get done, how collaboration works, and how to speak up without offending.

Say to your boss, “I’d like to take Gary under my wing. I’ve been here for 10 years, and feel I can introduce him to the way things work here. Would you mind?” What boss would say “no” to that offer? If this mentoring works out with Gary, you may become the “go to” person for mentoring new recruits to the department. Think of the impact you’ll have.

4. ASK IF YOU CAN ASSIST WITH A NEW PROJECT

Still another opportunity might come in assisting with a new project. See where your skills will be most valuable. If you’re a numbers wiz, you could work on the financials. If you have contacts elsewhere in the company, you might liaise with other departments.

Approach your boss and say, “You know that employee survey we discussed. I believe I can add real value to its development. Is there a role for me?”

When I was head of the company I founded, I was impressed whenever an employee offered to assist with a project. For example, a young woman named Niamh was someone I could always count on. One time when I thought I’d have to cancel a webinar because I was hoarse, Niamh offered to narrate it. She did so brilliantly–in her lilting Irish voice. I will always be beholden to her, and she has since been promoted.

5. CREATE A SOCIAL ACTIVITY FOR YOUR DEPARTMENT

Teams are held together not only by work, but by group activities that extend beyond the workplace–including basketball games and fitness classes. These not only recharge people’s batteries, but they provide an opportunity to share fun, humor, physical skills, and camaraderie.

If your department lacks such group activities, offer to develop one. Survey your colleagues and learn their interest in various possibilities. Then organize those regular basketball games or fitness workouts. Doing so will be a win for you, your colleagues, and your company.

Our job descriptions are only the beginning of what we can achieve. We can expand those roles and bring renewed excitement to our work. All five initiatives discussed in this article are things to get excited about. Who knows, you might even decide to stay put. Or if you move on you’ll be better able to sell yourself into that new role.

ABOUT THE AUTHOR

Judith Humphrey is founder of The Humphrey Group, a premier leadership communications firm headquartered in Toronto. She is a communications expert whose business teaches global clients how to communicate as confident, compelling leaders

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FastCompany.com | February 5, 2019

#Leadership : #BossRelationship – Exactly What to Say in These 7 Difficult Conversations with your Boss. A Must REad!

Nearly one-third of professionals admit they’d rather work an extra six hours a week than seek help in the workplace, according to a recent report from LinkedIn. This stands in sharp contrast to the number of professionals who said they’ve needed help at some point in their career.

An overwhelming majority (84%) of respondents confessed this, and among their chief concerns were dealing with stress, challenges with colleagues or managers, starting new projects, and making mistakes.

Of course, it’s easier to confide in a compassionate colleague, but be warned: If you avoid talking to your supervisor, you could be making things even worse.

If the thought of approaching your boss to ask for a raise, try your hand at a new project, or simply sharing some challenging feedback has you shaking in your shoes, take heart. We’ve asked a number of leaders to offer advice on what to say and how to say it. You’re welcome.

DIFFICULT CONVERSATION 1: “YOUR MANAGEMENT STYLE ISN’T WORKING FOR ME.”

The first step for the discussion is to be aware of how you’re feeling as an employee. Second, you need to reframe the conversation to be around learning and growing. Upward feedback isn’t an opportunity to tell off your manager, it’s an opportunity to help them become a better leader. Hold their success as your intention, and then clearly and directly share what you are seeing and what isn’t working. If you are genuinely connecting with your manager and caring about their future and their success, the manager will receive your feedback.–David Hassell, cofounder and CEO, 15Five

DIFFICULT CONVERSATION 2: “I’M EXPECTING A BABY.”

Sharing the news that you’re pregnant should be as exciting at the workplace as it is with friends and family. But for too many women it’s an unnecessarily stressful conversation with their boss, usually out of uncertainty about the futures of their careers. Nearly twice as many women are nervous to tell their boss they’re pregnant than five years ago, according to Bright Horizons’ fifth annual Modern Family Index.

Before speaking with your boss, take some time to check in with yourself. Know the value you bring to your team and the company, and have an action plan in place for your maternity leave and return to the company. Most importantly, go into the conversation confident and with a positive attitude. This is a great opportunity for you to learn more about the benefits your company provides for expecting and new parents, and for preparing for a new phase in what it means to be able to bring your whole self to work.--Maribeth Bearfield, chief human resources officer, Bright Horizons

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DIFFICULT CONVERSATION 3: “I’VE MADE A MISTAKE.”

It’s important to address it honestly and take ownership. One of the most frustrating things as a manager is when someone immediately starts blaming everyone else instead of taking responsibility. Be solutions-oriented, sharing what happened and how you plan to fix it. I would also suggest sharing what you learned from the experience and what you’ll do to ensure it won’t happen again. This is a great opportunity to showcase your growth mind-set. Every single person makes mistakes. But you have the opportunity to show what kind of person and employee you are in how you address, fix, and learn from them.--Sarah Alpern, vice president of user experience, LinkedIn

DIFFICULT CONVERSATION 4: “I WANT A RAISE. (BUT DEEP DOWN I DON’T FEEL LIKE I DESERVE IT.)”

Asking your boss or supervisor for a raise when you deal with imposter syndrome can feel scary–especially as you may feel alone in the doubt, fear, and questions you have about your abilities, skills, and contributions to the workplace. As a female leader, I often struggle with imposter syndrome and frequently doubt the accomplishments that I set out to achieve.

One tip to overcome this is to constantly write down your contributions and where you provide the most value in the workplace–ranging from small, tactical wins to big successes. Then, when you’re looking to ask for a raise, come to the meeting prepared with a set agenda and speak to the accomplishments or goals you’ve completed throughout your time as an employee. Showing the value you provide to your team and workplace when speaking to your manager will not only minimize the doubts that come along with imposter syndrome, but it will also emphasize your capability and worthiness of a raise or promotion.

Another great option is to look for those outside of your workplace who can cheer you on and provide words of encouragements before asking for a raise. For me, having my daughter as my biggest cheerleader and seeing in her eyes how proud she is of me gives me the energy and passion to keep going. Find those sources of energy for you and keep them in mind when you show up to work each day. When you come to work with positive energy and feel motivated, talking about uncomfortable topics with managers will become less challenging.--Andee Harris, president, YouEarnedIt/HighGround

DIFFICULT CONVERSATION 5: “I GOT ANOTHER, BETTER JOB OFFER.”

If you want to keep your job, approach your boss with a shared problem–you’d like to stay, but the market price for people like you has gone up. And while you love your current work and responsibilities, you’d also like to care of your family/yourself. So ask if your current boss can take this compensation issue off the table by matching the competitive offer so that you can do the right thing. Warning: You only get to do this every two years or so until you’re considered a mercenary, so make sure it is worth bringing up with her or him.

If you want to leave, be pleasant, polite, and persistent. Say something like: ‘I’ve decided that what’s best for me for my career is that I’m going to be taking a new role at Acme. I thank you very much for your time and the experience here.’ Two weeks’ notice is still the bare minimum to be considered not burning your bridges. Offer to assist with the transition, and be firm that you’re not considering staying at this time.–Marc Cenedella, CEO of Ladders

DIFFICULT CONVERSATION 6: “I HAVE AN IDEA FOR A NEW PRODUCT BUT DON’T HAVE THE AUTHORITY TO DEVELOP IT INDEPENDENTLY.”

You should always come from the perspective of driving value for your customers. Pitch the product or solution from the perspective of how this solution helps customers or users be more effective and efficient. From there, focus on clearly defined ownership, the best ways to collaborate, and overall resourcing. Bosses love to see plans that are well thought through and will be happy to support you as a result.–Maria Zhang, VP of engineering, LinkedIn

DIFFICULT CONVERSATION 7: “I NEED HELP ASSESSING MY SKILLS SO I CAN DEVELOP AS A LEADER.”

While the role of your manager is to develop you and unlock your potential, it is also important for you to be thoughtful and proactive in your approach to your own career development. This starts with being self-aware and knowing what is expected of you in your role and how your success will be measured. When you meet with your manager, along with setting and checking on core goals for your role, share your perspective on where you want to grow, and how you’d like to accomplish that. Ask for your manager’s feedback and partnership to define ways to stretch yourself professionally. Don’t forget to then track your results and report on your progress. In addition, don’t count out your peers! If your colleague is a stellar salesperson, ask if you can shadow them. It helps to learn from the best.--Ty Heath, global lead, Market Development LMS

Regardless of the issue, know that you’re not alone. “Approaching difficult conversations with your manager is never easy, no matter what your relationship is like with your boss,” says Alexandra Clarke, director of recruiting for ForceBrands. Overall, she says, to ensure the direction of the conversation is healthy and productive, regardless of how tricky the topic, make sure you have a plan, purpose, and agendabefore you have the conversation.

Ask for feedback and advice where necessary, Clarke maintains, and always listen. Most importantly, she adds, be professional. “Be receptive and open to the idea that even if the meeting doesn’t go as planned, you were able to engage in a difficult conversation that won’t compromise or undermine your role,” Clarke explains, “and before leaving the discussion, suggest scheduling a follow-up meeting to regroup on the topic in a few days.”

ABOUT THE AUTHOR

Lydia Dishman is a reporter writing about the intersection of tech, leadership, and innovation. She is a regular contributor to Fast Company and has written for CBS Moneywatch, Fortune, The Guardian, Popular Science, and the New York Times, among others.

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FastCompany.com | January 30, 2019

#CareerAdvice : #WorkLife – How to Set Boundaries with your Boss.

Unfortunately, not everyone who steps into a managerial role possesses the skills and insights needed to lead an effective team. Rather, many bosses end up in their role as a result of their technical skill and expertise in a certain domain.

 

When individual contributors step into leadership roles without the required foundational skills, members of their team can often find themselves dealing with an ill-equipped manager. If you find yourself dealing with a problematic manager, consider creating boundaries in the following ways:

When they micromanage…

Dealing with a micromanager is never a good feeling, especially for those seeking autonomy in their work. If you’re dealing with a manager who refuses to loosen their grip, create boundaries between by reducing the opportunities for them to intervene.

If you have a project you’re working on, rather than asking them how and when to execute a task, do the work, and update them on it later. If you know that they tend to overpower you in meetings, consider setting the meeting yourself, and always come prepared with an agenda that will allow you to lead the conversation. Consider only providing updates to them when absolutely needed. It is also important to let your boss know exactly how you enjoy being managed, as they may be totally unaware of your own working style.

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When they don’t respect working hours…

Unfortunately there are many industries that don’t allow you to ever “turn off”. With the ease of technology, we are expected to fire off emails at all hours of the day. However, if you’re not in the business of billing your hours, then it is up to you to create firm boundaries between what you are willing to accept when it comes to your time commitments outside of working hours.

If a boss constantly calls you outside of your working hours, simply don’t respond. You’re not obliged to answer their calls, nor are you obliged to answer their emails. While this may seem scary, you will set the tone for how your boss treats you. If you have a client that’s calling you late at night, simply follow up with a text or email letting them know when it’s appropriate to call.

If you find yourself in a situation where your working hours are constantly being abused, it is up to you to set your own boundaries and say no.

When they are unreasonable with their asks…

Your manager might assign you something larger than you can chew as an act of good faith in your abilities, or even as a stretch assignment. Self-awareness, in this case, is important as you don’t want to turn down work that could help you grow, but also don’t want to set yourself up for failure. If you’re constantly being asked to do work that is out of scope, let your manager know you’re feeling ill-prepared, and would appreciate some help or further training.

When they are unprofessional…

Some people prefer to have a close personal relationship with their teams, which is perfectly okay! However, if you prefer to keep the relationship professional and your boss insists on getting personal, you may have to create some boundaries between you both. Do your best not to share personal information while at work. Steer clear of conversations about friends, family, and relationships. Don’t socialize more than you need and simply keep your focus on task-related conversations!

When they are rude or abrasive…

Unfortunately you may find yourself in a situation where your manager is just not nice. Don’t try and be rude back, rather keep your distance, and detach from the relationship as much as possible. Keep your conversations short and minimal and focus on the work. Remind yourself that you won’t have this boss forever, and if need be, explore the potential of switching teams completely if things get bad.

Knowing what is most important to you at work, and being clear on your own personal values is the first step in developing boundaries with you and your boss. Be honest, and specific with the people around you about how you’re feeling, and what your expectations look like (Tartakovsky, M).

As you work with different characters and personality styles across your career, you’ll face the reality that you just won’t click with every boss. In fact, it’s almost guaranteed that you’ll work with some people who make you cringe, and you’ll have to complete work that is 100% below you. However, when boundaries are crossed, it’s up to you to set the tone between you, your leaders, and your team!

About the Author: Stacy Pollack is a Learning Specialist with an MA in Educational Technology. She is passionate about building leadership programs that engage and contribute to the success of her organization. She loves to share her perspective on workplace development, career building, and networking for success. Connect with her onLinkedInTwitter, or at www.stacypollack.com.

 

GlassDoor.com | January 2, 2019

 

#CareerAdvice : How to Talk to Anyone from the CEO to the Interns at your #CompanyHolidayParty … Great Read!

It’s that time of year when parties fill your calendar. Mingling with both people you know very well and those you never speak to, you might be you a little nervous. But little nervousness goes a long way to helping you get ready. Saying the wrong things can be career limiting, just as saying the right things to the right people can be career enhancing.

If you want to make a great impression, think ahead to what you’ll say. When the corks are popping and hors d’oeuvres are being passed around, you’ll have some key messages to deliver. Here’s how you can prepare to be spontaneous in  four conversations you can expect to have at your office holiday party:

WHAT TO SAY TO THE CEO

You might worry most about speaking with your CEO–or with any high-ranking executive. With that in mind, you could decide to give it a pass. But that’s a no-win strategy. Instead, take a deep breath and walk over to that senior executive. Make sure she’s not engaged in a conversation with someone else. If she is, wait, watch, and go for it when the she is free. That itself takes a keen eye.

Extend your hand, and introduce yourself. Don’t say, “I’m Aesha, I work in sales.” That introduction will go nowhere. As you shake hands, be sure to share your full name, and do so with confidence and eye contact. Tell your CEO not where you work but what you contribute. So, if you’re in sales, you might say, “I’m Aesha Patel, and I’ve helped corporate banking have its best year ever.” Or you might state, “I oversee our expanding relationship with NBR Bank.”

Now you’re talking your CEO’s language. Any one in authority will love to hear these positive messages, and will be able to build upon your narrative. If it sounds like boasting to you it will sound like success to your company’s officers.

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HOW TO CONNECT WITH YOUR BOSS

Don’t even think of avoiding your boss, even if you’re shy or don’t particularly care for the person you’re reporting to. This is a great opportunity to strengthen those important ties, and present yourself as a confident person, comfortable in your job. The key is showing your boss you appreciate him.

As you plan for this conversation, think about the one thing you admire, respect, or like about your boss. It could be his ability to inspire his team, or his dedication to the department’s success. You might appreciate that he mentors you and others. You might also respect him because he’s a great dad who manages to balance work and family.

Think ahead and get your message clear in your mind. Here are some possibilities: “I want to thank you believing in all of us on the communications team and being such an excellent mentor.” Or, “You know, one thing I’ve noticed this year is how devoted a dad you are. You’ve shown us by your example how to make the work-life balance successful.”

CHATTING WITH A COLLEAGUE

The fun conversations often are with friends and close colleagues. Networking with them can be full of laughter, sharing confidences, and making plans. But here again you have an opportunity to build relationships. So take full advantage of these encounters.
As you’re thinking about the event, decide which of your colleagues and friends you want to spend time with and what you want to say. In each case, there is an opportunity to take the relationship to the next level.
Here are some angles: If a colleague and you have been working on a project, tell them it’s been a great experience, and suggest what you might do in the next year. Or if you know your colleague is hunting for a job, say you may have someone she can talk to. If you two have young children, share the excitement of having little people during the holidays. Suggest getting the kids together in the New Year. The point is to build the relationship.

APPROACHING A STRANGER

There will no doubt be people at the holiday party that you don’t know. Well, be sure to take time to reach out to a few of them. They might be new employees, clients, spouses, or partners. Make them feel welcome by going up to them and saying, “Hi, I’m Donovan Elliott. Great that you could join us.”
What unfolds is not necessarily a conversation you could have planned, but it will be special because you’ve taken the time to give an outsider a warm welcome.

If it’s a client who’s been invited to the event, tell them, “We love working with your team.” If the person is a new employee, ask how they like their job. Offer to have a lunch with them in the near future to discuss any questions they might have. The important thing is (1) that you have made a point of reaching out and (2) you do a lot of listening. They’ll remember you for those gracious qualities.

Basically, it’s a party, so keep your discussions warm and positive. Avoid contentious topics that can drive things off the rails. And contribute to everyone’s joy (and your own career success!) by preparing what you’ll say, whom you want to talk to, and how you’ll reach out to those you don’t know.

Judith Humphrey is founder of The Humphrey Group, a premier leadership communications firm headquartered in Toronto. She is a communications expert whose business teaches global clients how to communicate as confident, compelling leaders

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FastCompany.com | December 12, 2018

#CareerAdvice : 4 Ways to Become Indispensable to Your #Boss … One of the Best Ways to Remain Employed & Climb the Professional Ladder is to Become an Indispensable Employee.

Becoming the go-to problem solver or the person who can be relied on to execute any task successfully is a sure-fire way to get your boss to notice you and fight hard to keep you happy. After all, don’t we all want to impress our managers and be invaluable to an organization?

However, there’s a distinct difference between being a dumping ground for errant tasks and being a key team player who is called on for prime assignments. We spoke to diversity and inclusion expert and author of Mastering the Game, Sharon Jones, to find out what are the primary ways to become essential to your boss.

Tip 1: Build on what you are told.

When a manager gives instructions, a good employee will closely follow the directions and do what she is told. However, a great employee will not only follow the directions that she is given but will also add value by pushing the project along anticipating the manager’s next step. Your managers are often busy managing multiple aspects of a project. Therefore, you can’t expect your managers to do their jobs and also yours. They won’t have time to spell out every single aspect of your project assignment. During check-in meetings, let your manager know what you both had agreed upon and the extra effort you put in to advance your aspect of the project. When you demonstrate competence, your manager will likely give you more independence to run with projects, and you will become a little more indispensable.How to Get A Promotion

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Tip 2: Have a “Can-Do” attitude.

If you want to become indispensable to your manager, then one of the best ways to distinguish yourself from your peers is to be a “can-do” person as opposed to someone who often says no. Managers look for professionals who not only produce exceptional results but also have a “can-do” attitude. The best way to strengthen your bond with your manager is to step up when he or she makes a request. If you can become a reliable “go-to” person, your relationship with your manager will strengthen. Realistically, you will not be able to complete every request exactly as it is outlined. Demonstrate your commitment to your manager first by saying yes, then bring up an alternative plan of execution based on your time and resource constraints. If you find a way to reliably deliver results, especially in difficult situations, your manager will begin to view you as a “go-to” person.

Tip 3: Lighten your manager’s workload.

Volunteer to take project’s off of your manager’s plate. During check-in meetings, ask about projects coming down the pipeline. If you hear about a project that fits your skill set, offer to get the ball rolling. To become truly indispensable, identify ways in which your skillset complements your manager’s skill set. If your manager hates doing a particular task and you are willing to take it on, she will want to keep you around for as long as possible. One note of caution: while it is ok to occasionally volunteer for administrative work to make your manager’s life easier, you should prioritize going after projects that demonstrate and grow your skill set.7 Ways Superstars Sabotage Their Promotion Potential

Tip 4: Keep your manager updated on a timely basis and let him/her know of any bumps in the road.

Managers never like to be surprised. So, the best way to be indispensable to your manager is to make sure you routinely keep him/her updated on your work.  You can do that by establishing formal check-ins or informally do so by dropping by. You can also send email updates. Your office culture will dictate the appropriate manner for the update, but frequency is important. Also, be sure to give your manager a “heads up” if there is a problem you have encountered so that it can be addressed at an early stage. Remember, no one likes to be surprised at work.

Glassdoor.com | December 3, 2018 | Posted by Amy Elisa Jackson