#CareerAdvice : #EmploymentLaw -When Is An Employer’s Reason For Firing You Actually A Pretext For #AgeDiscrimination ?

In employment litigation, some of the most important evidence is centered on the question of whether the employer had a legitimate reason to terminate your employment or whether the reason was simply a pretext for unlawful discrimination.  A federal appellate court recently tackled this issue and fleshed out how an employee can prove that the employer’s purported reasons were just a mask for illegal behavior.

In Westmoreland v. TWC Administration LLC, 924 F.3d 718 (4th Cir. 2019), the United States Court of Appeals for the Fourth Circuit found that the employee had shown that the employer’s reason for firing her was a pretext for discrimination.  In this case, Westmoreland alleged that Time Warner Cable (TWC) fired her because of her age in violation of the Age Discrimination in Employment Act (ADEA). After a three-day trial, the jury found TWC liable for age discrimination and awarded Westmoreland $334,500 in damages. TWC appealed the verdict to the Fourth Circuit, which affirmed the district court’s decision for the plaintiff.

LEGAL STANDARDS FOR AGE DISCRIMINATION AND PRETEXT CLAIMS

The ADEA, 29 U.S.C. §§ 621-34, prohibits an employer from discharging or otherwise “[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][discriminating] against any individual… because of such individual’s age.” 29 U.S.C. § 623(a). To win, a plaintiff “must prove by a preponderance of the evidence (which may be direct or circumstantial), that age was the ‘but-for’ cause of the challenged employer decision.” Gross v. FBL Fin. Servs., Inc., 557 U.S. 167, 177-178 (2009). Circumstantial evidence, as opposed to direct evidence of discrimination (which is less frequently available to plaintiffs), is analyzed under a three-part test created by the Supreme Court in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973).  For more details about the McDonnell Douglas test go here.

The McDonnell Douglas framework for an ADEA claim for termination due to age discrimination is as follows:

STEP 1/prima facie case  (burden on plaintiff)

  • They belong to a protected class (older than 40 years old)
  • They were qualified for the job and performing in accordance with the expectations of their employer
  • Employer terminated their employment
  • The employer replaced plaintiff with an individual who was comparably qualified to the plaintiff, but substantially younger.  Note: certain courts hold that the plaintiff can also meet this factor by showing the employer did not treat age neutrally when making the decision to terminate.

STEP 2 (burden on defendant)

  • Employer must produce evidence that its actions were the result of legitimate and non-discriminatory reasons

STEP 3 (burden on plaintiff)

  • Employee must prove that the non-discriminatory reason(s) offered by the employer in Step 2 were not true reasons, but were a pretext for discrimination based on age.

In Reeves v. Sanderson Plumbing Prods., 530 U.S. 133, 146-7 (2000), the Supreme Court held that “it is permissible for the trier of fact to infer the ultimate fact of discrimination from the falsity of the employer’s explanation.” Also, Reeves allows the trier of fact to consider the evidence used to establish a prima facie case of discrimination (first prong of McDonnell Douglas) when they are deciding the final prong of McDonnell Douglas framework.  Notably, the Supreme Court later held that “[t]he reason for treating circumstantial and direct evidence alike is both clear and deep rooted: ‘Circumstantial evidence is not only sufficient, but may also be more certain, satisfying and persuasive than direct evidence.’” Desert Palace, Inc. v. Costa, 539 U.S. 90, (2003) (quoting Rogers v. Missouri Pacific R. Co., 352 U.S. 500, 508, n. 17 (1957)).

 

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ANALYSIS OF WESTMORELAND’S PRETEXT CLAIMS

No dispute existed between the parties regarding the first two steps of the McDonnell Douglas test; thus, the case centered on the pretext analysis. TWC argued that Westmoreland had failed to present sufficient evidence to prove that TWC’s proffered reason for firing Westmoreland was pretext for discrimination, thus falling short on the pretext prong.

TWC’s only proffered reason for firing Westmoreland was “trust and integrity issues” that arose after TWC found out that Westmoreland had instructed a subordinate to change the date on a form.  TWC claimed that this violated company policy, which stated that “[f]alse statements… may result in termination of employment.”

In addition to the evidence she presented to prove Step 1/her prima facie case, Westmoreland also relied upon the following evidence to show that TWC’s explanation was a pretext for age discrimination:

  •  TWC fired her after 30 years of consistently satisfactory work;
  • Westmoreland’s supervisor who informed Westmoreland of her termination and signed her termination papers made a condescending and age-related remark to Westmoreland immediately after the firing;
  • all of the decision-makers at TWC were aware that Westmoreland was of advanced age; and
  • After TWC informed Westmoreland of her possible violation of company policy (but before TWC officials fired her), a TWC official told her that the offense was minor and would amount to nothing more than a “slap on the wrist.”

The court also cited the fact that Westmoreland’s otherwise positive 30-year employment record shows that this was an isolated incident for which lesser sanctions were available.

The Fourth Circuit found that, consistent with the Reeves standard, Westmoreland had sufficient evidence of pretext.  For example, Westmoreland showed that she was fired when she was 61 years old, and her replacement was 37 years old. Likewise, she showed that TWC’s alleged concerns about her violation of company policy were actually not the reason for her firing because, at first, TWC told Westmoreland that the infraction was not that serious.

Each case will be reviewed based on its own facts and merits, so no “one size fits all” approach can apply when analyzing discrimination and pretext claims.  But the Fourth Circuit’s decision helps employers and employees to better understand where the line may be drawn between a legitimate reason versus a pretext for unlawful discrimination.Follow me on Twitter or LinkedIn. Check out my website.

I am a Principal with Zuckerman Law, a U.S. News & World Report Tier 1 Law Firm for Labor and Employment, and have litigated employment discrimination and retaliatio…

Forbes.com | July 2, 2019

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#CareerAdvice : #YourCareer – Independence Day Is A Good Time To Free Yourself From An Oppressive Job And Pursue Your Dreams.

My grandparents emigrated to America fleeing persecution. At the time they immigrated, they did not speak any English whatsoever. However, after adapting to American culture, my grandparents learned the language and, ultimately, became a plumber, shoe salesman, seamstress and homemaker.

My parents were both teachers and my dad went on to become a principal at a vocational high school in East New York, Brooklyn. The school taught underprivileged, inner-city kids to work as mechanics for the MTA New York City Transit system, which enabled them to procure stable union jobs with a pension.

As a second-generation American, I started an executive search business, found jobs for thousands of people and earned a handsome living for my family. I’ve had the good fortune of writing this piece for the premiere, iconic business publication, Forbes, and recently founded a startup, WeCruitr.com, which will help job seekers connect with recruiters to assist them with their search. My family is a mix of whites, blacks, Asians, Jews, Christians, heterosexuals and LGBTQ people. What other country offers such endless opportunities and diversity?

America was founded by—and continues to be the home for—people seeking freedom of religion, speech and the chance to build a better future for themselves and their families. There are no immutable caste systems, monarchies or rigid hierarchies to stop you from pursuing your dreams.

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It is fashionable today to point out all of the failings of our nation and complain that everything is rigged against you. Sadly, many people feel that because of their color, gender or sexual orientation that they can’t succeed and attain the promised American Dream.

As messy as things can get in the U.S., I’m pressed to see another country that offers our vast opportunities for people to receive an education, start a business or succeed in the corporate world. It’s not easy—in fact, it’s incredibly hard—to succeed. There are always roadblocks, bad luck and people out to take advantage of you, but there is the opportunity for you to at least try your best.

We’re a country founded by pissed off people who didn’t want to bow down to kings and queens or contend with persecution. We argue, fight and disagree with each other. Often times, we’re angry at the status quo and demand changes. That’s what makes us great. The ability to openly disagree with each other and the government and pursue whatever the heck we want to do.

I’d suggest that you spend some time this Independence Day weekend to think about what you’d like to do with your career and life. We hold jobs that we hate, work for bosses that make us miserable, realize that a job or career was selected for the wrong reasons and are desperately unhappy. It’s easy to feel sorry for ourselves.

Look at all the hardships that people had to endure—and still continue to endure—to come to America for its opportunities. There are people literally dying to come into this country. You have no reason to settle for less than what you deserve. If you are dissatisfied with your current circumstances, start planning your independence from your job or career. Fight for the right to be happy and successful.

Despite the naysayers, America offers untold opportunities and that’s why people from all over the world want to come here. Block out all the negativity on social media and in the press and seek out a better and brighter future for yourself and your family. We’re a nation of fighters who don’t give up easily. There’s no reason why you shouldn’t stand up for yourself and pursue a life of wealth, success and happiness. Instead of celebrating, you should take the time to thoughtfully reflect just how lucky you are that you are given the freedom to advance and climb the corporate ladder.

Jack Kelly 

I am a CEO, founder, and executive recruiter at one of the oldest and largest global search firms in my area of expertise, and have personally placed thousands of profes…

Forbes.com | July 1, 2019

 

#CareerAdvice : #Downsizing – 4 Ways to Protect Yourself From a #Layoff .

Whether because of mergers, downsizing, or organizational shifts, each year, countless workers inevitably find themselves losing their jobs through no fault of their own. It happens to the most seasoned and dedicated among us, and that’s perhaps the scariest thing about getting laid off — no one is immune.

That said, there are certain steps you can take to minimize your chances of getting laid off, and reduce your anxiety along the way.

1. Have a unique skill

Though soft skills — those that apply to virtually any position — are always a good thing to work on, at the end of the day, you’re probably not going to get to keep your job in a round of layoffs by virtue of your solid time-management ability alone. That’s why it pays to work on honing one particular skill you know your company absolutely needs. If you’re an IT professional, maybe it’s a complex software that’s needed to keep the workflow going. If you’re a designer, maybe it’s that cutting-edge graphics program that’s been giving your company its competitive edge. No matter what skill you’re best suited to focus on, if you set yourself apart as the one person who’s an expert in that arena, your company might hesitate to give you the boot.

2. Know the business inside and out

Maybe you’re the best copy director your company has ever seen. But if your knowledge base is limited to effective sales pitches, and you’re not well-versed in market research, finances, or analytics, then you might still find yourself out of a job if your company is forced to slash positions. On the other hand, if you make an effort to educate yourself on all aspects of the business, your company will have a much harder time letting you go.

How do you get there? Sit in on other teams’ meetings, and ask to collaborate with various groups on recurring projects. The more exposure you get to different areas of your company and how they work, the more your management team might end up fighting to keep you.

 

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3. Keep up with your business associates

It’s no secret that networking has been proved to help countless searchers land jobs, but many people find themselves networking defensively — that is, they only start reconnecting with contacts once they’re out of a job and need help. But if you make a point to stay in solid touch with your associates regularly, you’ll protect yourself in the face of layoffs in two ways.

First, if you network extensively within your company, you’ll have more people around to speak highly of you, which might spare you from getting the ax. Second, if you have associates you contact regularly, you won’t come across as taking advantage by reaching out for help if you are indeed let go. Or to put it another way, it’s a lot easier to ask a favor of someone you’re in touch with regularly than to sneak up as a blast from the past wanting assistance.

4. Boost your emergency savings

Having more money in the bank won’t do a thing to help you avoid losing your job. What it willdo, however, is buy you some peace of mind that if you are let go, you won’t have to immediately resort to credit card debt just to keep up with your finances. Having that stress removed might, in turn, help you focus better at work, thus reducing your chances of landing on the chopping block. Plus, if you are laid off, you’ll be less pressured into taking the first job you find because you’re desperate for money.

Though layoffs are sometimes inevitable, there are things you can do to lower your odds when your company is going through them. If anything, working on the above suggestions will give you someplace to focus your energy so you’re not utterly fixated on the thought of losing your job.

GlassDoor.com | February 13, 2018  | Posted by 

#CareerAdvice : #YourCareer -Why You Should Always Be Looking for Work….Best Advice You will Read!

The new world of work is unstable in ways that previous generations could not have imagined. In fact, the structures have changed so significantly that the landscape is barely recognizable. So the adages that used to make sense — keep your head down, focus on excelling at what you do, work your way up the ranks — often don’t apply.

Today, to build a successful career, you need to always be looking for work.

To understand why, let’s start with the big picture. More and more businesses have entered the “gig economy.” While that term, for many people, conjures up images of Uber and Instacart, these types of platform-based businesses are only a small fraction of the overall gig economy.

Increasingly, all sorts of businesses are hiring temporary or contingent workers rather than traditional full-time employees with benefits. NPR reports that one out of every five jobs is held by a freelancer, and that within a decade, contractors and freelancers could make up half the workforce.

They often lack benefits. They’re also often the first to be laid off when an economic downturn comes along, and in most cases they cannot collect unemployment.

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Meanwhile, even people who have full-time jobs with benefits are often scraping by. A recent Bankrate survey found that 45% of workers have a “side hustle,” including 43% of full time workers. The most common reason is that they need the money to get by.

Meanwhile, in another survey, 78% of workers reported that they are living paycheck to paycheck.

As co-founder of Steady, a startup assisting people in creating a stable monthly income, I hear from users all the time who share stories of their struggles. Some are young workers who aren’t making enough to live and pay down their massive college loans. Others have been in the workforce for decades, and always thought they’d have a job until retirement — only to find that their jobs are being replaced by contractors or, in some cases, automation.

They come from a wide range of industries and report that their hours are cut back, their side hustle isn’t paying as much as it did, or they’re suddenly in danger of being laid off. Some are from high levels of a corporate hierarchy. In fact, a LinkedIn analysis found that traditional employees have lost their lock on managerial roles in an organization. Contractors now “work in higher seniority roles a year sooner than peers in non-contract roles on average.”

Stability is becoming a relic of the past. The deck is stacked against workers. And while we do need new laws and policies to help give people some guarantees and improve their pay, the most important step individuals can take to protect themselves from the tumultuousness of this reality is to always be looking for new, better opportunities.

I recommend making it a daily habit. Every day, take action toward discovering new opportunities.

For starters, get your profile up on any and all jobs boards that include the kinds of positions you may be interested in. Keep updating your profile with your latest achievements, accolades, and recommendations. Do the same with your resume. (Check out “the anatomy of a perfect resume” for ideas.)

Set up notifications for all the relevant jobs boards as well. Take five minutes each day to look at what positions have just been loaded up. It helps to move quickly if one interests you, and it’s also a matter of educating yourself. The more you look at the kinds of positions opening up at different companies, the clearer a picture you’ll get of the job market.

Perhaps most importantly, take the time to consider and analyze your skill set. Many people don’t realize the full scope of their skills, or how well those skills can transfer from one field to another. (See how an opera singer discovered that his skills could help make him a great sales leader.) Berkeley offers tools to help you determine yours.

Once you’ve done this, look into how other people with skills similar to yours have progressed in their careers. LinkedIn can be very helpful for this. Look at the skills of people in your network, and ask them about their career progressions.

And if there are any “dream jobs” that interest you, reach out to people who currently have those jobs and ask them how they got there. Often, you’ll find that people are happy to give advice.

You owe it to yourself to always chase a better professional situation — more hours, more security, better benefits, and higher pay. By taking a step in that direction every day, you’ll be on your way.

Author: Adam Roseman is co-founder and CEO of Steady, an Atlanta-based startup that assists workers and job seekers in creating a stable monthly income and a more solid financial future.
GlassDoor.com | June 28, 2019

#BestofFSCBlog : #ResumeWriting – Words to Watch in Professional #Resumes .

In years of resume writing for folks in the commercial world, military transitioning to civilian, or for government services applicants there are certain words and phrases that are unnecessary or redundant.

Labels.  Commercial resumes do not need labels for information in the point of contact section at the top of the resume.  Everyone knows that 757-###-#### is a phone number. Everyone knows that FirstNameLastName@nameofISP.com is an email address, so why label them? Labels can potentially gum up the parsing engine in the Automatic Tracking System (ATS) when the system moves the data to a SQL database.

Jr., Sr., III, formal degree or certification initials (after name).  Unless your son or father are looking for a job in the exact same industry at the same time, don’t bother adding the Jr. or Sr. after your name on the resume.  You can add those initials to the official legal paperwork once you are offered employment.  All the certification designations and formal degrees listed after the resume owner’s name may muck up the ATS’s parsing process.  The exceptions to this general rule would be Doctor of Philosophy (Ph.D.), Juris Doctorate (J.D.), or Professional Engineers (P.E.), which are headhunted specifically for their degrees or certifications.

Stakeholder.  This cliché buzzword literally means everyone that touches a business or entity – employees, managers, stockholders, clients, and vendors.  No one has a task or responsibility that affects every single one of these with equal value.  Instead of noting tasks affecting ‘stakeholders,’ mention the results for those directly affected, e.g., direct supervisors or employees within a specific department.

Initiative. If one was tasked with an ‘initiative’ – this is a subjective word, meaning you had intentions to do something – but did you do it?  Instead, write that you directed, managed, supervised, or developed a project, and the “results were …”

On a weekly basis; on a daily basis.  This phrase can be reduced to one word – weekly or daily.  Resumes should not be focused on daily task minutiae – concentrate on the more important weekly or monthly task descriptions with direct relevance to the company’s strategic business goals and objectives.

Selected to serveRequested by. Military use these phrases to highlight a person uniquely chosen above others. But, they are passive wording.  Instead, use an active verb to showcase what was done ‘after being chosen’ for a specific task or responsibility, e.g., directed a (project) for (supervisor’s job titles) resulting in (name the goals reached of the task assigned).

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In regards to.  This is a wordy, space filler phrase.  Don’t use ‘regarding’ as a replacement word, either.  Alternatively, describe what was done specifically.  For example: “Prepare memos for (ABC) in regards to …” can be replaced with:  “Create reports for (ABC information) submitted to (XZY) for monthly subcommittee meetings.”

Executed.  Avoid dangling modifiers.  Once client had used the word to describe what she had done to support women via a project she managed. But, the words used after ‘executed’ indicated she had ‘killed them’ within the sentence meaning and structure. Ensure the words following the descriptor ‘executed’ are carefully constructed to indicate working relationships to a project or task.

Typing – XX wpm. I see resumes noting the job seeker’s speed for typing (XX wpm) or an ability to use 10-key calculators.  This applicant skill is fine for clerical, receptionist, or data-entry jobs. For those with aspirations for supervisory or management jobs, these basic skills are assumed. The job seeker should be able to type fast enough to compile memos, letters, and write policies or reports at a productive speed. Avoid minor details and save the white space for more important and relevant information about skills and experience.  It is better to describe unique technical and computer skills for a competitive advantage.

Be careful about over-wording your resume or demonstrating a lack of conciseness.  The tighter the resume, the richer the wording, and the more impressive your experience and skill sets will read.

FSC Career Blog Contributor: Dawn D. Boyer, Ph.D., owner of D. Boyer Consulting – provides resume writing, editing, publishing, and print-on-demand consulting. Reach her at: Dawn.Boyer@me.com or visit her website at www.dboyerconsulting.com.

Bio: Dawn D. Boyer, Ph.D., has been an entrepreneur and business owner 20+ years, with a successful business in her own consulting firm (CEO) in Virginia Beach and Richmond, VA.  Her background experience is 24+ years in the Human Resources field, of which 12+ years are within the Federal & Defense Contracting industry. She is the author of 750+ books on the topics of business, human resources research, career search practice, women and gender study, genealogy and family lineages, quotes for motivation and self-improvement, and Adult Coloring Books.  Her books can be found on Amazon.com under Dawn D. Boyer, Ph.D.

 

 

FSC Career Blog | June 30, 2019

#CareerAdvice : #YourCareer -The 7 Deadliest #CareerMistakes ..Great REad!

Whether you’re just starting your career or you’re a seasoned professional, we know that mistakes happen. We know the blunders that can potentially damage our careers, like the project that didn’t go as planned or the group email that we sent to people unintentionally.

We know we need to fix those problems. Sometimes though, it’s the career mistakes that we don’t know about and the things that we fail to do that end up having the most significant impact on our career. Here are seven of the deadliest career mistakes that you could be making and how to fix them.

The first set of mistakes occur when you learn the skills you need to do your job, but you fail to master the business of you.

1. You lack career goals

Many of us have a job, but we lack a bigger vision for our career.  When we don’t have a bigger picture of where our career is headed, we often find that although we are good at meeting company goals, we feel personally directionless. When this happens, we must step back and take a broader view of our skills, talents and what is meaningful to us so that we can develop a clear career strategy.

2. You are stuck in a career rut

Without a connection to a bigger career vision, you might find that you are in a job that’s good, but not great. The pay might even be okay, but you just don’t feel engaged or have the energy that you once had. You might be bored, you dread Mondays, and your work might be suffering. The likelihood is that others have also noticed, but you’re hesitant to branch out because it’s easier to do nothing. The danger here is that you don’t want to tarnish your brand, so you must identify what’s behind your dissatisfaction and come up with a game plan to get out of the rut, whether it is staying at your current job or deciding to look elsewhere.

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3. The grass is always greener

Another sign that you lack a clear career vision is if you continuously go from job to job, role to role, without any rhyme or reason. While the job market has shifted such that workers now change jobs on average every three to five years, you could be derailing your career if you keep starting over without any sense of how your moves fit into your long term goals. Growth isn’t just about finding new opportunities; it is about finding the right opportunities.

The next set of mistakes occur when you fail to see that your career is not a hero’s journey so you can’t do it alone.

4. You fail to build a supporting team

Having good skills is an important start, but if you’re going to advance your career, you shouldn’t make the mistake of trying to figure everything out on your own. We all need people we trust that have walked the path we intend to walk. A mentor can provide us with candid feedback and connect us with the resources and experiences we need to keep moving forward, as well as redirect us when we are going off track.

5. You limit your network

We all know the importance of networking, but despite the benefits, we often give up too soon on building and extending our networks. The mistake we make is that we think growing our professional relationships no longer matters once we have secured the new job we hoped for, so instead, we end up limiting ourselves to building relationships mainly with the people we see day to day within our company. Some of the most important professional connections you will need throughout your career will be with people outside of your company. They are invaluable, particularly when you are considering your next move, so you should continue to invest in these relationships.

The final set of mistakes occur when you don’t pay attention to the rules of managing your career.

6. You stop investing in yourself

You’ve been in your role for a few years now, and you’re feeling comfortable. That may not necessarily be a bad thing, but it is a problem when you start to assume that your past success will automatically carry over to future projects. You start to become complacent and allow your skills to be out of date. When you stop pushing yourself to keep learning and growing professionally, that is when you risk becoming irrelevant. You must stay on top of what is happening in your field by keeping up with industry trends and events, and making sure you keep your skills up to date so that you can adapt as changes occur.

7. You burn bridges

We live in a highly interconnected world, so your reputation means everything. If things go wrong in your current position and you find it’s time to move on, make sure that you’re managing your career by also managing your emotions. You might feel like you want to walk away prematurely or be tempted to say things you might later regret. Given that there is a good chance you will run into some of the same people again sooner or later in your career, make sure you leave in a way that does not do lasting damage.

Making some career mistakes along the way is inevitable, but we can take better control of our future by being mindful of the missteps that can harm our career and by knowing how to recover and quickly get back on course.

 

Follow me on LinkedIn. Check out my website or some of my other work here.

I am a psychologist and career expert who has spent more than 25 years helping people and organizations achieve professional and personal success. Through my distinctive…

Forbes.com | June 26, 2019

#CareerAdvice : #JobSearch -Eight Ways Job Seekers Can Beat The Bot And Make It To The Second Round Of Interviews. Great REad!

Applicants intending to get past an ATS and past the initial culling of unsuitable résumés need first to understand what an ATS looks for. Additionally, being confident in one’s presentation, job experience and professionalism is an excellent mindset to keep when submitting to a company that utilizes an ATS.

To help, eight members of Forbes Human Resources Council explore various ways for candidates to get their applications through the automated system and into the second round of the application process—in front of a real human being. Here’s what they recommend:

1. Emphasize Your Experience

Spell out acronyms and use the industry terms relayed in the job description to emphasize how your experience aligns with the role you are applying for. Ensure that your skills and experience are communicated on your resume in a way that resonates with how the organization describes the work. – Alina Shaffer, LivingHR, Inc.

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2. Customize Your Resume To The Job

Applicants should modify each resume they submit to tailor it to the specific job description or posting. Using the job description as a guide for customization ensures that candidates are peppering the resume with the same keywords used for the role they are applying for, which the ATS is likely trying to screen for. Make your resume speak the same language as the company you’re applying to. – Gwyn Purdue, Wafra Inc.

Forbes Human Resources Council is an invitation-only organization for HR executives across all industries. Do I qualify?

3. Take Your Resume For A Test Run

A technique I’ve found success with is converting your resume into a plain text file to compare the results with the original document. If significant differences exist between the two, then you’ll know which areas require editing. You can leverage free online ATS review technology for ATS compatibility and to rank your resume against job postings to get a better idea of how your resume will fare. – Dr. Timothy J. Giardino, Cantata Health & Meta Healthcare IT Solutions

4. Very Important:  Use Company Keywords

Do your homework and research the job description/posting and the company’s website and make sure that your resume includes keywords that are clearly important to them and that they use frequently. So for example, on a job posting, if you notice that leadership skills are mentioned five times, you might want to make sure that you emphasize your leadership skills on your resume. –Lotus Buckner, NCH

5. Fill Out The Entire Application

Most importantly, follow the process and fill out the entire application. The resume is not sufficient. If potential candidates fail to follow the instructions for submitting an application, they may miss an opportunity entirely. The pre-screening questions are important—answer them. These questions help recruiters to determine whether or not the applicant is even qualified for the position. – Frank Molinario, Security First Insurance Company Inc

6. Consider Your Application Timing

For the applicant, fully read the job description, follow the directions perfectly and use keywords. People usually don’t speak about “timing,” but we should. If a position is open for a long time, it may mean the selection criteria are faulty and HR will audit the applications. Submit your application during the business hours, as it is more likely to be questioned by an actual person. Good luck! – Patricia Sharkey, Sharkey HR Advisors

7. Keep It Clean

Applicants should always submit their resumes in a plain text format. People don’t realize that the ATS cannot read certain formats, and it doesn’t take much for it to reject an application. At this point in your job search, you’re just trying to get an interview. Make sure the ATS resume is a clean, plain text document. You can always give the interviewer a formatted file later on in the process. –Cameron Bishop, SkillPath

8. Eliminate Colors And Graphics

The quickest way to have a resume rejected by an ATS is to include colors, tables and graphics. Those who prefer flashy, eye-catching resumes should save them for face-to-face interviews, and initially submit a standard resume in a Word or PDF format that an ATS can scan. Also, an ATS will rank resumes by matching keywords, so candidates should customize resumes for each role to which they apply. – John Feldmann, Insperity

Forbes Human Resources Council is an invitation-only, fee-based organization for senior-level human resources executives across all industries. Find out if you qualify a…

Forbes.com | June 28, 2019

#CareerAdvice : #GotFired – Can You Be #Fired for Joining A Walkout?

When hundreds of Wayfair employees walked off the job June 26 to protest the company’s sale of furniture to a migrant detention center in Texas, they brought politics directly into the workplace. It’s not the first time employees have staged a massive protest, and it certainly won’t be the last.

As an employment lawyer, I’ve watched employee groups increasingly use open dissent to change corporate behavior in matters that have nothing to do with their employment or the workplace. Their focus is must larger: corporate responsibility. Last year, Google employees publicly objected to that company’s plan to launch a Chinese search engine that would spy on Chinese citizens. In February, Microsoft workers walked out over their employer’s contract to supply augmented reality headsets for use in weapons systems.

Welcome to the brave new world of free expression for American workers and their employers.

The story

Wayfair employees disagreed with the company’s decision to sell furniture to a private contractor operating a federal detention center housing immigrant children near the border with Mexico. The $200,000 order, on which Wayfair stood to clear about $86,000 in profit, was just another business transaction for the company. For the Wayfair employees staging the protest, it was a stamp of approval for a reprehensible system that separates migrant families and imprisons children.

The employees had earlier signed onto a letter to executives asking the company to halt all current and future business with the government contractor and with other contractors operating migrant detention camps at the southern border. They demanded the company establish a code of ethics for business sales that “empowers Wayfair and its employees to act in accordance with our core values.” The employees also asked the company to donate profits from the sales to RAICES, a nonprofit that provides legal services to immigrants and refugees.

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The law

If the Wayfair employees were hoping to be covered by federal law, they’re probably out of luck. Unless Wayfair was breaking the law — which it wasn’t — or the federal government was acting in a way that infringed the workers’ civil rights, the U.S. Constitution offers no protection. 

But laws in many states do provide protections for political activities. Such laws may even include “free speech,” “political activity” or “off-duty conduct” protections that give employees rights against private employers not provided by federal law. If employees in those states are fired for protesting, they can assert that they’re being punished for exercising their free speech rights under state law. Wayfair employees may be able to rely on state law if their employer retaliates against them.

The perception

This isn’t a matter of Wayfair engaging in illegal activity — it’s in the business of selling furniture — it’s a matter of optics and corporate goodwill. Earlier this year, massive employee protests prompted technology giant Google to do away with forced arbitration in its employment agreements. Arbitration is perfectly legal in the workplace, but Google decided that it didn’t play well in the court of public opinion. 

Similar protests have driven changes to arbitration policies at Uber and FaceBook. With sufficient public pressure, Wayfair could find itself moving in this direction with the perfectly legal sale of furniture to the federal government. 

The balancing act

The Wayfair protest is, ultimately, a game of chicken. Someone in corporate management runs the numbers to see how much money Wayfair loses for every hour its employees don’t work. They weigh this against the anticipated profit from the contract and factor in the potential cost of a breach of contract claim against the company by the government contractor. 

But protesting employees must also consider the costs they pay. Will they lose their jobs? Will they suffer other forms of retaliation? How long can they afford to stay off the job? There is tremendous strength in numbers. It’s highly unlikely that Wayfair will fire the protesting employees: How can it replace and retrain that quickly? Additionally, the size of the protest ratchets up the pressure by putting it on front pages all over the country. The power of a mass protest is a far cry from one or two workers taking a stand.

The power of voices

The Wayfair protest is a clear sign of the times. A decade ago, well before the advent of social media and crowdsourcing, the mobilization of a massive protest in a single day would have been unthinkable. In today’s connected world, people who share a belief system come together instantaneously to drive change.

Protests such as Wayfair, the 99 Percenters and the Amazon carbon footprint will only become more frequent and more powerful as these technologies are harnessed. Individual voices will become megaphones. The smartest businesses will get ahead of the trend by understanding the power of those voices and really listening to stakeholders — whether employees, investors or customers. Companies that fail to respect this power — the ones that blow protests off — will likely be brought to their knees. 

Where will Wayfair land?

 

Author: Ron Zambrano, Litigation Chair of West Coast Employment Lawyers, represents employees in equal pay, workplace discrimination and harassment, wrongful termination, whistleblower protection, wage and hour, and other employment-related claims. Zambrano has won millions in lawsuits on behalf on aggrieved employees from all walks of life and backgrounds, including high-profile cases against the city of Los Angeles, the Long Beach Police Department, the Los Angeles Department of Water and Power, Boeing, Ralphs Supermarket, Carmax, Wells Fargo, Walmart, Macy’s and Curacao.

 

GlassDoor.com | June 27, 2019

#CareerAdvice : #ResumeWriting – How To Write A #Resume That Gets You a #JobInterview .

With the average job receiving 250 applicants, building a standout résumé matters, especially if you have some rocky patches to explain, like job gaps or career shifts.

In my time as a career coach, I have been sent hundreds of résumés that are in dire need of help. Like so many people, a recent client, Sarah, came to me struggling to find a new job after having been laid off a few months prior. She sat down already feeling defeated, “I just don’t know how to get myself into another role…who would want to hire someone who has job gaps and was laid off?”

Everyone has a story for their career setbacks and I wanted to understand hers. Sure, Sarah’s job history was a little spotty, but that didn’t mean she wasn’t a hard working and dedicated employee. Turns out, her layoff story was telling: after the company laid of 70% of their staff, she was one of the last they let go. Why? Because she was an incredible, hardworking hire. This meant helping her craft a résumé that stands out in the pile, and even more importantly, an elevator pitch so that she’s memorable to the interviewer.

Here are three ways to make your résumé showcase your strengths and help you stand out. 

1. Focus less on what you’ve done and more on what you want to highlight.

Your résumé is all about showing where you’ve been as it relates to where you’re headed. This means taking the thread of your past and relating it to your future. Sure, you can list out your past jobs and roles, but cater your résumé to highlight skills and job experiences that relate to where you’re going even more so than where you’ve been. This is especially important if you are looking to make a career transition into a field you might not have direct experience in.

Look at the job you are applying for and focus on the responsibilities it lists that you have experience in, whether direct or indirect. Don’t leave off the skill section of the resume, you can really capitalize on this to outline what skills your current position requires that translate into the new role.

Under each job, focus primarily on the responsibilities that relate to your past, and apply also to the job announcement–ideally tasks you want to do more of. Be sure that your first bullet under each job is always your best bullet. This means it’s high impact, quantitative and results driven.

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What Skill Sets do You have to be ‘Sharpened’ ?

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2. Don’t neglect the power of soft skills.

The value of soft skills is on the rise in the job market. By 2020, it is estimated that skills such as problem-solving and communication will increase the perceived value of employers by over one third. Why? Because robots are taking over the workforce. But they cannot compete fully with a human being in their soft skills.

Use your résumé language as a means to describe a soft skill the hiring manager is looking for. You can use facts or stats from your job history to show, not tell, what your communication and management skills have done. Weave together your soft skills of customer service, collaboration or public speaking into the outcome these skills have formed.

3. Showcase your achievements.

Roles are often either task oriented or results oriented. Resist the desire to simply outline the day to day tasks completed in your job history. When I reviewed Sarah’s résumé further, she had only included a bulleted list of job duties performed each day (project management, product research and market testing). Although it is great to showcase what you can do, hiring managers are looking to see what the results you provided the company. That means getting out of tasks and into results.

Don’t be shy with quantifying your results to the best of your ability.

In fact, Sarah’s work for the company resulted in saving $1M in revenue. This should’ve been a major highlight on her résumé as it showcased her ability to complete tasks and make a positive impact.

Sarah did some major revamping considering these tips and was able to get in the door for multiple interviews. She used her résumé as a talking tool within the interview and was able to illustrate what she could bring to the team to lock down not one, but two job offers.

If you are on the job market or considering a new opportunity, review your résumé to be sure it is a positive representation of you. Don’t let this single piece of paper make or break your next career move!

Follow me on Twitter or LinkedIn. Check out my website.

I’m a career coach who helps job seekers via online programs and one-on-one coaching in finding their purpose, landing more job offers and launching their dream business…

Forbes.com | June 27, 2019

#CareerAdvice : #CollegeStudent – Essential Advice For Building Your Dream Career In The Digital Economy. Got Kids? Great One Min Read!

Lauren Maffeo has her finger on the pulse of tech, education, and especially, how to educate people successfully in order to succeed in a tech oriented job market. But she certainly didn’t start out that way.

In fact, in college, computer science was her least favorite course. Yet, today, Lauren is an award-winning technology expert, covering the impact of emerging tech like AI and blockchain on small and mid-sized business owners. I caught up with Lauren on our From the Dorm Room to the Board Room podcast to discuss her interesting career journey and advice she has for young people interested in the digital economy. The following excerpt from this interview has been edited and condensed for clarity.

Andy Molinsky: Is there anything in particular you’d suggest about preparing yourself in college for a future career in tech?

Lauren Maffeo: If you’re still in a position to be picking classes, pick as diverse a range of classes as you possibly can. I don’t regret being a Media Studies major, but I do wish that I had taken more business courses, especially marketing and product management.

Molinsky: How about just majoring in Computer Science?

Maffeo: And if you’re a Computer Science major, I think it’s really essential to be taking courses on Ethics, and Philosophy, and Rhetoric to understand the bigger picture of what you’re building, and understanding the impact of your products on end users, which is something that tends to really get lost on technical teams if they’re too far away from their customers.

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Molinsky: You majored in Media Studies. Was there anything particularly useful in retrospect about that major?

Maffeo: For sure. I couldn’t foresee at the time how valuable my Media Studies education would be, both in my career and also in this weird cultural moment we’re in. I could not have imagined how media literacy, at large, would evolve the way it has into what it is today where we have this real explosion of literal fake news where even someone who is highly literate can’t necessarily tell the factual accuracy of what they’re reading. We’re in this very unique moment where the value of being able to dissect arguments and rhetoric for what they are and critique things at face value is a more essential skill than ever.

Molinsky: If you had the power to dictate how college was run, is there anything you’d change?

Maffeo: I would require interdisciplinary education, which a lot of universities already do. If engineers are building products for end users not thinking about the myriad of ways they could be used for both good and bad, that’s very problematic. So Computer Science students, for example, need to take coding courses alongside Philosophy. The other thing is that I would emphasize the benefits of project-based work, especially if someone is taking more technical subjects. You’re always going to get more exposure and more knowledge from doing something hands-on versus just memorizing information.

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Forbes.com | June 26, 2019 | Andy Molinsky